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Modem router, internet provider significance?

post #1 of 6
Thread Starter 
For a while, I've had the Netcommwireless nb604n. There are around mostly 3-4 people connected via wifi and mostly 1-2 people connected via cable. This has caused issues of slow internet and frequent disconnection. I am in need of some basic knowledge of how the modem and the internet provider works and maybe if it is modem problem, a new hardware will be bought.
So ! My question is whether it is the modem router that is the problem or my internet provider.
When I do disconnect, the lights of the modem that indicate 'internet' are flashing quite rapidly relative to the other lights to show what it is connected to, I usually have to manually turn the modem off for 10 seconds for it to reset(not sure if this is how you even solve the problem) which most of the time fixes. And on weekends and fridays there are more frequent disconnects and increase in my 'ping'. I understand those are the times when kids start to lurk around.
My budget is relatively high
My house is pretty big, I receive around 3-4 bars upstairs using wifi. I use wifi all the time, my father streams a lot of videos and my other family members do too.
Need some kind of solution to make our family happy, we are very impatient beings.
Thanks in advance !
post #2 of 6
All in one modem/router combos are usually low end garbage products AT&T pushes on the customers to make things "easier". If at all possible I would look for a separate modem from AT&T if possible and get this router http://www.newegg.com/Product/Product.aspx?Item=N82E16833320091&nm_mc=KNC-GoogleAdwords&cm_mmc=KNC-GoogleAdwords-_-pla-_-Wireless+Routers-_-N82E16833320091&gclid=CNOGrZXPrLoCFWtk7AodvXoA2Q Perfect for handling streaming video. If that doesn't solve the issue then you may be bandwidth limited with AT&T's DSL.
post #3 of 6
Thread Starter 
Is it better to have a separation of the two? As from modem router to a modem -> connected to a router?
Also, streaming the video isn't my concern (should've noted this), obviously I want a modem/router or the two that can forcibly handle many members accessing the modem and still maintain a stable and a fast connection
post #4 of 6
Couple quick questions -

Who is your ISP, and what speed are you paying for vs. speed you are getting on speed tests?

The hardware you have is a dsl modem/wireless router combo and they are typically crap routers that don't handle multiple users very well. Like aslan said, you are typically much better served by using a modem only from the ISP and then attaching your own wireless router behind that and filtering speeds according to users' needs.

Since you don't have more than 5-6 users on at a time, a single AP should be sufficient unless range becomes an issue depending on size/layout of your home.
post #5 of 6
Quote:
Originally Posted by XAslanX View Post

All in one modem/router combos are usually low end garbage products AT&T pushes on the customers to make things "easier". If at all possible I would look for a separate modem from AT&T if possible and get this router http://www.newegg.com/Product/Product.aspx?Item=N82E16833320091&nm_mc=KNC-GoogleAdwords&cmc=KNC-GoogleAdwords-_-pla-_-Wireless+Routers-_-N82E16833320091&gclid=CNOGrZXPrLoCFWtk7AodvXoA2Q Perfect for handling streaming video. If that doesn't solve the issue then you may be bandwidth limited with AT&T's DSL.


May I ask which router this is that you recommended from Newegg? I am in the exact same situation and cannot seem to get the link to work. Thanks!
post #6 of 6
Quote:
Originally Posted by drconn View Post

May I ask which router this is that you recommended from Newegg? I am in the exact same situation and cannot seem to get the link to work. Thanks!

It is the ASUS RT-N66U http://www.newegg.com/Product/Product.aspx?Item=N82E16833320091
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