Originally Posted by Brian18741
Originally Posted by Roboyto
I can also confirm that ASUS will honor their warranty once HSF is removed. I recently RMAd my DC2 7870 and had no issues with the claim after it being under water. Just be certain there is no damage to the card and everything is back to stock configuration.
Interesting. See the below repsone I got when I emailed them.
Thank you for contacting Asus Customer Support.
Please be informed that we have certain exclusions from the warranty service. The warranty will not apply if the product has been tampered, repaired and/or modified by non-authorized personnel.
If you replace a part of the product this will indeed void the warranty of the product.
We are sorry for the inconvenience caused.
Please do not hesitate to contact us again for any further questions.
From : brian
Sent : 14-3-2014 16:46:08
To : "firstname.lastname@example.org"
Subject : Satisfaction-IRL(EN) : Waterblocks and Warranty
Apply date : 2014/03/14 16:46:07(UTC Time)
Subject : Waterblocks and Warranty
Topic : 3. Others
If I were to replace the Direct CU II cooler on an R9 290 with a watercooling block
would that void my warranty?
In the event of an RMA I would obviously replace the stock cooler. If there was NO
damage as a result of the cooler swap, would warranty hold up?
Another thing to consider, Support will always cover themselves. Unless the manufacturer specifically has it stated somewhere that they allow you to modify your card, then general support inquiries are probably going to get that response back. If you are careful with your card when removing the cooler, and if you can somehow save those tamper stickers, then if at some point you had to RMA, as long as you can replace it back to stock configuration, they probably aren't going to know unless you tell them.
Speaking of the international warranty differences, I thought EU usually got screwed on these (as far as limitations), but come to think of it EU does have some better consumer protection laws for some things.