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Random Seagate HDD 1TB Barracuda clicking after installing Windows 8.1

post #1 of 9
Thread Starter 

The only other thing I did was just unplug and plug back in the power cable for my HDD before and after installation.

 

I use an Intel 520 for my boot drive.

 

Anyway what's weird is that there isn't anything wrong with the computer or the hard drive, only the random clicking noises. It sounds like it's starting up over and over again but I can access my hard drive fine inside the OS.


Another weird thing I've noticed is that the HDD light stays lit for some clicks but lights normally for others.

 

After close inspection, the hard drive produces a whine that goes higher and stops and repeats for like one or two seconds.

 

Ok after attempting to defrag it to what would happen it seems like the clicks and the progress percentage correlate with each other.

 

Anyway this clicking is REALLY annoying and I need help.

 

Is this a sign of a failing hard drive? If so, what should I do?


Edited by eBombzor - 10/27/13 at 6:33pm
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post #2 of 9
Is this a new drive?

Start backing up all of your essential data immediately.

the clicking noise is from the header touching the platter.
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post #3 of 9
Thread Starter 

I bought my drive in Jan this year from NCIX.

 

So is my drive dying? I've just recently installed W8.1 so most of my data is on an external drive, so I'm set for data loss.

 

What should I do?

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post #4 of 9
Quote:
Originally Posted by eBombzor View Post

I bought my drive in Jan this year from NCIX.

So is my drive dying? I've just recently installed W8.1 so most of my data is on an external drive, so I'm set for data loss.

What should I do?
Back up "real data" to your ssd. Projects, work, family pictures, etc...your essentials first.

Your hdd is still under warranty though. Less than a year and a mechanical issue.... nothing you can do about that, it happens.

So go ahead and copy files to your SSD in order of importance.

Then, I'd start the RMA process. A finicky hdd isnt anything to risk your luck with. Even if the S.M.A.R.T data read 100% health, it'd be like hearing a rattling from your car engine...even if the maintenance light isnt on you go ahead and take every precaution.

Sorry about the inconvenience!!
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post #5 of 9
Thread Starter 

Yea all my stuff is on USBs and cloud drives like Docs.

 

Damn it was fine this morning... Wonder why it's starting to fail now.

 

How do I check my drive's health using SMART?

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post #6 of 9
Thread Starter 

Well... it's official. My HDD just died :(

 

Right before it died Windows kept having "This File is corrupt" pop-ups.

 

I wonder what went wrong. I don't think I killed it sadsmiley.gif

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post #7 of 9
Quote:
Originally Posted by eBombzor View Post

Well... it's official. My HDD just died frown.gif

Right before it died Windows kept having "This File is corrupt" pop-ups.

I wonder what went wrong. I don't think I killed it sadsmiley.gif
Nope, the head was coming in contact with the platter. Just a mechanical malfunction. They make millions of these hdds, there's bound to be duds. RMA time
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post #8 of 9
Thread Starter 

Hey guys I was just wondering what the prepaid option for Seagate warranties do.

 

Does it give me the new drive and a prepaid box to ship my defective drive to Seagate or does it just give me a new drive with a prepaid box?

 

And if they give me a box, does it come with special hard drive packaging material? I'm asking because I'm not comfortable shipping my drive with my own packaging and would like to get Seagate's standard packaging.

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post #9 of 9
Quote:
Originally Posted by eBombzor View Post

Well... it's official. My HDD just died frown.gif

Right before it died Windows kept having "This File is corrupt" pop-ups.

I wonder what went wrong. I don't think I killed it sadsmiley.gif
You didn't kill it unless you dropped it or knocked it around. The clicking noise was caused by the head arms either retracting and being locked in place (sounds like the click that happens when the drive is powered on) or moving to an extreme by banging into a stop. The noise was not due to the heads making contact with the platters.

It's possible the chip that controls the head movement and spins the motor burned out (many of those chips are marked "SMOOTH"). If so, replacing the drive circuit board and swapping its BIOS chip onto a new circuit board will let you retrieve the data, and companies like OnePCBsolution.com can do this. But just retrieve the data and don't put the drive back into regular use because it's possible there's something else wrong with it, like a dying motor, that will soon cause failure again.
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