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Someone hacked my friend?

post #1 of 7
Thread Starter 
Someone phoned my friend this afternoon and asked her a series of awkward question regarding the Event Viewer on Windows 8 (64 bit). I wasn't here with her (I am now) but apparently, he got her to view instances within "Microsoft Windows security auditing" and also got her to check "Administrative events" and to sift through the "error" and "warning" messages. I don't know if she made any changes but should she be worried about a potential hack?

He said he was phoning from Ohio (the area code on the phone matches California) and was from 123 IT Support and worked for Microsoft. Sounds fishy. What do you guys think?
post #2 of 7
No, those guys try to scare you into install software and pay for their services.

There are always errors/warnings in Event Viewer... nothing is wrong. You can't actually BREAK anything from Event Viewer either.

Read: http://arstechnica.com/tech-policy/2012/10/i-am-calling-you-from-windows-a-tech-support-scammer-dials-ars-technica/
Once again...
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post #3 of 7
Common phone scam. Microsoft never phone users.

Make sure she didn't install anything they instructed her to, if she did it could be providing remote access/data/info or similar to the scammers.
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post #4 of 7
Thread Starter 
Alright, guys. Thanks a bunch. Much appreciated.
post #5 of 7
There's been lots of known scams like this, they show people the event viewer, which for everyone will always list loads of little errors and warnings etc and scare people that don't know anything about it, they'll then get the victim to run remote software and do what they do.

As long as your friend didn't let them remote in or take any bank details she's probably fine
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post #6 of 7
Relevant
post #7 of 7
Maybe it was someone joke, but I guess you should update anivirus base to prevent penetration setup
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