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So my C drive just decided to clear itself...

post #1 of 7
Thread Starter 
I went to update my GeForce drivers through GeForce experience (first time trying it) and selected "clean install" as usual. The program hung for a few seconds, then installed normally. Or so I thought. I started getting popup errors saying various game directories couldn't be found, and all the shortcuts on my desktop disappeared. So I went to my computer tab and apparently it completely wiped everything that isn't a part of the OS from my C drive. Steam + all games, Adobe suite + all apps, Origin + all games, all internet bookmarks, history and settings, even my wallpaper... all gone. My C: drive went from having ~60GB free to over 200.

What the hell just happened? mad.gif

It even wiped my system restore points. There's nothing to restore to.

I guess I'm left with a secure erase and fresh install, but seriously... how does this even happen? I'm not sure if this is an SSD issue or an Nvidia issue or what. My AV (Webroot) doesn't detect anything, and I kind of doubt it would be malware anyway since it happened specifically when updating GeForce experience. Thoughts?
post #2 of 7
To be honest I never let it install GeForce experience.

I wouldn't have install raptr ether, same things as GeForce Experience, but I had no idea that AMD added that into their driver package.
And will uninstall later.


Vary weird that it happened, did you try any software recovery tools? Kinda scary that all this happened after a driver update.
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post #3 of 7
That's very odd. I've had GFE on two of my machines, one of which has had two or three updates so far and nothing like that has happened. The fact that it took out non games and restore points has me baffled, especially the restore points! It scans the drive for games but why the restore points?
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post #4 of 7
Thread Starter 
Quote:
Originally Posted by DzillaXx View Post

Vary weird that it happened, did you try any software recovery tools? Kinda scary that all this happened after a driver update.
I'm still trying to wrap my head around what just happened.

I didn't have my OS drive backed up at all (very derpy of me) so I think I'm out of options. I keep all my important files on my seagate drive that is backed up, so it's more of an inconvenience than anything but still.
post #5 of 7
Quote:
Originally Posted by Booty Warrior View Post

I went to update my GeForce drivers through GeForce experience (first time trying it) and selected "clean install" as usual. The program hung for a few seconds, then installed normally. Or so I thought. I started getting popup errors saying various game directories couldn't be found, and all the shortcuts on my desktop disappeared. So I went to my computer tab and apparently it completely wiped everything that isn't a part of the OS from my C drive. Steam + all games, Adobe suite + all apps, Origin + all games, all internet bookmarks, history and settings, even my wallpaper... all gone. My C: drive went from having ~60GB free to over 200.

What the hell just happened? mad.gif

It even wiped my system restore points. There's nothing to restore to.

I guess I'm left with a secure erase and fresh install, but seriously... how does this even happen? I'm not sure if this is an SSD issue or an Nvidia issue or what. My AV (Webroot) doesn't detect anything, and I kind of doubt it would be malware anyway since it happened specifically when updating GeForce experience. Thoughts?

Wow, that is terrible! I might know what happened.

Your PC specs show Windows 8.1, is that correct? If so, that sounds like a Windows 8 "Refresh" was run, a new Windows 8 option that clears your OS drive back to a just installed state. There are options to do the refresh and save at least your settings and some things, but a full Refresh wipes your OS drive back to a fresh installation. You can find that option if you click Recovery in Control Panel, and then click the last option listed. That won't start a Refresh, just display the options.

Almost any Windows program can be run the same way you do in a Cmd window, from within another program. I wonder if your GeForce drivers were installed when you were using Windows 8. The GeForce update you then ran, but in Windows 8.1, somehow ran the Windows Refresh by accident (hmmm...). I doubt it is an SSD problem. Did you find a major bug in GeForce Experience?

I'm not sure how to check if a Windows 8 Refresh was run, as in logged, any Windows logs left? Should be in there somewhere.

If it really was a Refresh that was run, no need to SE and reinstall, you just did, minus the SE of course.

I used Refresh after installing a Windows 8 ISO I created after buying the Windows 8 update license/download that MS offered for a while for $40. The ISO did a clean Windows 8 installation, but could not be activated until that installation was "Refreshed", a little trick I found.

The more I think about this, the more it sounds like a Windows 8 Refresh. The question is why...
post #6 of 7
Thread Starter 
Quote:
Originally Posted by parsec View Post

Wow, that is terrible! I might know what happened.

Your PC specs show Windows 8.1, is that correct? If so, that sounds like a Windows 8 "Refresh" was run, a new Windows 8 option that clears your OS drive back to a just installed state. There are options to do the refresh and save at least your settings and some things, but a full Refresh wipes your OS drive back to a fresh installation. You can find that option if you click Recovery in Control Panel, and then click the last option listed. That won't start a Refresh, just display the options.

Almost any Windows program can be run the same way you do in a Cmd window, from within another program. I wonder if your GeForce drivers were installed when you were using Windows 8. The GeForce update you then ran, but in Windows 8.1, somehow ran the Windows Refresh by accident (hmmm...). I doubt it is an SSD problem. Did you find a major bug in GeForce Experience?

I'm not sure how to check if a Windows 8 Refresh was run, as in logged, any Windows logs left? Should be in there somewhere.

If it really was a Refresh that was run, no need to SE and reinstall, you just did, minus the SE of course.

I used Refresh after installing a Windows 8 ISO I created after buying the Windows 8 update license/download that MS offered for a while for $40. The ISO did a clean Windows 8 installation, but could not be activated until that installation was "Refreshed", a little trick I found.

The more I think about this, the more it sounds like a Windows 8 Refresh. The question is why...
Actually I was using Windows 7 at the time, I just took this little "event" as an opportunity to update to 8.1. biggrin.gif

It was really weird though. Even my icons for standard Windows apps were deleted. Internet Explorer and WMP had blank images for icons. The only thing that survived the purge seemingly unharmed was my AV. headscratch.gif
post #7 of 7
I seen things like this happen before...never on a driver install though. What I've seen is install a software update will some how corrupt the MBR. If you used a data recovery tool you could get most of it back, but never make it bootable again.
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