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[TC] Dell Is Really Sorry Your Laptop Smells Like Cat Urine.

post #1 of 46
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LkwgCLp.jpg

http://consumerist.com/2013/10/30/dell-is-really-sorry-your-laptop-smells-like-cat-urine/
Quote:
Dell has now apologized and offered replacement laptops to users with the cat-pee version. Apparently, a manufacturing problem (rather than an, um, biological agent) is responsible for the distinctive odor.

SteveB, official representative for Dell on the issue of cat-pee-scented computing, says:

"What we do know at this time is that this smell is absolutely not urine or any other type of biological material. The parts have been tested and we have confirmed this 100%. The smell is caused by a manufacturing process which has now been changed and we are confident that the issue is resolved for all new E6430u currently shipping."

Ladies and gentlemen...

The greatest apology in technology history. applaud.gif
post #2 of 46

Well, that's a new one. I'd be curious to find out what precisely was causing the odor.

 
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post #3 of 46
lmao this is hilarious. We have 30+ of these and they all stink. One of them is really bad and radiates when the system is on. We and the end user thought something was up. Apparently we are not alone! biggrin.gif
 
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post #4 of 46
thats awesome!! lol lachen.gif
post #5 of 46
bwahahahah lachen.gif
post #6 of 46
They should offer the option while setting up your build to buy the non-catpiss version for only +$30. People would bite.
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post #7 of 46
TIL that a manufacturing process can produce a smell similar to cat urine. I'm also curious as to what process exactly to see if we can replicate it ......for science of course >_>.
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post #8 of 46
Some rubber moulding processes do have that smell, something to do with the use of ammonia.

I would hate to try and RMA one of those laptops though: "No, honestly, my cat didn't pee on it, it smelled that way when I got it!"
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post #9 of 46
Quote:
Originally Posted by Boinz View Post

TIL that a manufacturing process can produce a smell similar to cat urine. I'm also curious as to what process exactly to see if we can replicate it ......for science of course >_>.

Many noxious chemicals are used in the fabrication and finishing of plastic and rubberised components (such as ammonia/ammonium NH3/4), so it's probably that.
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post #10 of 46
I think Steve's title is one of the greatest of all time "official representative for Dell on the issue of cat-pee-scented computing" tongue.gif
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