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Crashing problem

post #1 of 2
Thread Starter 
So I ordered my PC a few months ago, and right away I was having stability problems. It would crash frequently and randomly, specifically when playing games or playing around with youtube videos or audio files. It's a hard lock up, the entire PC stops dead, and then needs to be manually rebooted. Very rarely it will seize up and a moment later automatically reboot itself. I called up ibuy and tried to determine if it was the video card, ram, etc. I couldn't find any problems myself, so I took it in to my local store and they found that everything was in order but the motherboard was defective and unable to update correctly. I contacted ibuypower and had them ship me a replacement motherboard, which I had installed, updated to the latest BIOS. Everything working for the motherboard. Unfortunately as soon as I took it home it continued to have the exact same problems with no change. Same crashing, same rate of crashing.

I downloaded Prime95 and tried to run the blend test, but the moment I hit the button the PC crashes like always, time and time again. I'm a bit green when it comes to the more complicated aspects of PC's, can anybody help me figure out what this is?

x Case NZXT Phantom 410 Gaming Case - White
1 x Processor Intel® Core™ i7 3820 Processor (4x 3.60GHz/10MB L3 Cache) - Intel Core i7 3820
1 x Motherboard Gigabyte GA-X79-UP4 -- 4x PCI-E 2.0 x16
1 x Memory 16 GB [4 GB X4] DDR3-1600 Memory Module - Corsair or Major Brand
1 x Video Card NVIDIA GeForce GTX 770 - 2GB - Single Card
1 x Case Lighting Liquid Neon Thunder Pattern Light - Blue
1 x Power Supply 750 Watt - Corsair CX750 - 80 PLUS Bronze
1 x Processor Cooling Liquid CPU Cooling System [Intel] - Standard 120mm Fan *FREE Upgrade to Corsair H55 Liquid Cooling*
1 x Primary Hard Drive 2 TB HARD DRIVE -- 64M Cache, 7200rpm, 6.0Gb/s - Single Drive
1 x Data Hard Drive None
1 x 2nd Optical Drive None
1 x Optical Drive [12x Blu-Ray] LG BLU-RAY Reader, DVD±R/±RW Burner Combo Drive - Black
1 x Sound Card 3D Premium Surround Sound Onboard
1 x Speaker System None
1 x Network Card Onboard LAN Network (Gb or 10/100)
post #2 of 2
Thread Starter 
Just an update.


I'm running this program to double check the memory, two instances of the program running at once checking 2047MB of RAM as it suggests. Every time I run the program the computer locks up within 30 seconds, the usual symptoms. Does this point to crappy RAM? Inproper voltages?

EDIT: I called the techs I took the PC into, and they told me the RAM did pass memtest one stick at a time, but when they tested all four sticks together it did crash once.
Edited by Archer10 - 10/31/13 at 9:26am
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