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MSI GTX 660 Ti Power Edition - Second RMA

post #1 of 7
Thread Starter 
I'm having so much bad luck with this card, I don't know what to do.

First of all: I have not ever overclocked it.

I installed it and left everything alone at the defaults.

When I first received the card, it seemed okay. I could play Borderlands and Saints Row 2 just fine, as well as other games. I tested folding@home out of curiosity, but it always failed to finish anything citing a hardware problem almost right away. I ignored this.

After 2-3 months it was giving me problems such as flickering and driver crashing. I tried various drivers and reinstalling/uninstalling. This was happening in simple games such as Worms Revolution.

I tried testing it with a different power supply and the same problem happened. Thinking it was maybe the computer, I finally tried it in a different computer and the same things were happening. This computer had a much better power supply than mine. Same problem.

In the different computer, I tested it with FurMark. FurMark ran for about 5-10 minutes until the screen blacked out and crashed. This test was done multiple times and it always crashed. Furthermore, games that were playable before, such as Saints Row 2, suddenly were not at all because of this.

I decided to RMA the card.

Today I got a card from MSI and put it in my computer and ran FurMark to make sure it wasn't defective. I completely ruined the card in maybe 10-15 minutes.

The computer rebooted during the test after a black out. Now it doesn't even recognize it at all, it thinks a non-nvidia card is installed and I get a crapped 800x600 resolution or whatever. Tried uninstalling/reinstalling/reseating the card. Nothing. Additionally when starting up, there are green lines and brown marks all over the windows start screen and lines on the desktop.

Can someone please shed some light on what might be going on here? At this point I now have to RMA this card too and I feel like this is going to be an endless process of warranty ping pong. I'm pretty upset about this and I need some ideas.

I have never had a SINGLE issue with the ATI Radeon HD 4850 12.4b hotfix - the last set of drivers for it , it always folded@home nicely, plays games, and continues to be my trusty card right now during this time.
post #2 of 7
Wow I would be extremely upset here.. I had a similar situation with a GTX 460 but my problem ended up being a faulty PSU and it sounds like you covered that.. Best of luck to you man it sounds like RMA is the only option.. Screw MSI!
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Intel i7 3930k 4.6 Stable Asus Sabertooth x79 EVGA GTX 780 SC 16gb Corsair VengeanceLP 1866Mghz 
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Nexxos Alphacool UT-60 360 Radiator Phobya UT-1 LT CPU Block x3 Noiseblocker NB-eLoop S-Series B12-3 Alphacool NexXxoS XT45 Full Copper 140mm Radiator 
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LD PC
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 3930k 4.6 Stable Asus Sabertooth x79 EVGA GTX 780 SC 16gb Corsair VengeanceLP 1866Mghz 
Hard DriveHard DriveHard DriveHard Drive
120g OCZ Vertex 3 SSD 250g SAMSUNG 840 Series SSD 500g Western Digital Blue 7200rpm 1TB Western Digital Blue 7200rpm 
CoolingCoolingCoolingCooling
Nexxos Alphacool UT-60 360 Radiator Phobya UT-1 LT CPU Block x3 Noiseblocker NB-eLoop S-Series B12-3 Alphacool NexXxoS XT45 Full Copper 140mm Radiator 
OSMonitorMonitorKeyboard
Windows 7 64bit Asus MG248Q Monitor Acer P241w 24" LCD monitor Standard Dell Keyboard 
PowerCaseMouseMouse Pad
Corsair AXi Digital ATX PSU 860i Fractal Design Define R5 Razer DeathAdder Chroma Steelseries QcK+ Mouspad 
AudioAudio
Turtle Beach z22 Gaming Headset Asus Xonar DG Soundcard 
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post #3 of 7
Thread Starter 
Yeah unless my PSU in my computer somehow ruined it to begin with, I don't really know what's going on.

I tried with 3 different PSUS technically, I plugged the card into a totally dedicated PSU that I had running externally (yes I know it's dangerous) and it still gave me problems. Then, of course, there was the test of putting it in a different computer. Everything was a bust.
post #4 of 7
Sounds to me as if the card is the issue.. That sucks man!

Hope the RMA process is smooth?
LD PC
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 3930k 4.6 Stable Asus Sabertooth x79 EVGA GTX 780 SC 16gb Corsair VengeanceLP 1866Mghz 
Hard DriveHard DriveHard DriveHard Drive
120g OCZ Vertex 3 SSD 250g SAMSUNG 840 Series SSD 500g Western Digital Blue 7200rpm 1TB Western Digital Blue 7200rpm 
CoolingCoolingCoolingCooling
Nexxos Alphacool UT-60 360 Radiator Phobya UT-1 LT CPU Block x3 Noiseblocker NB-eLoop S-Series B12-3 Alphacool NexXxoS XT45 Full Copper 140mm Radiator 
OSMonitorMonitorKeyboard
Windows 7 64bit Asus MG248Q Monitor Acer P241w 24" LCD monitor Standard Dell Keyboard 
PowerCaseMouseMouse Pad
Corsair AXi Digital ATX PSU 860i Fractal Design Define R5 Razer DeathAdder Chroma Steelseries QcK+ Mouspad 
AudioAudio
Turtle Beach z22 Gaming Headset Asus Xonar DG Soundcard 
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LD PC
(22 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 3930k 4.6 Stable Asus Sabertooth x79 EVGA GTX 780 SC 16gb Corsair VengeanceLP 1866Mghz 
Hard DriveHard DriveHard DriveHard Drive
120g OCZ Vertex 3 SSD 250g SAMSUNG 840 Series SSD 500g Western Digital Blue 7200rpm 1TB Western Digital Blue 7200rpm 
CoolingCoolingCoolingCooling
Nexxos Alphacool UT-60 360 Radiator Phobya UT-1 LT CPU Block x3 Noiseblocker NB-eLoop S-Series B12-3 Alphacool NexXxoS XT45 Full Copper 140mm Radiator 
OSMonitorMonitorKeyboard
Windows 7 64bit Asus MG248Q Monitor Acer P241w 24" LCD monitor Standard Dell Keyboard 
PowerCaseMouseMouse Pad
Corsair AXi Digital ATX PSU 860i Fractal Design Define R5 Razer DeathAdder Chroma Steelseries QcK+ Mouspad 
AudioAudio
Turtle Beach z22 Gaming Headset Asus Xonar DG Soundcard 
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Reply
post #5 of 7
Thread Starter 
So I submitted the RMA request a few days ago now (should have done it a week ago but had other issues in my life) but the serial number keeps coming up as invalid. MSI's website says this is a problem and that it will need manual review. I checked multiple times and the serial number is correct. Is this normal during the second RMA process for an invalid serial number to occur? anyone know? already been 3 days and I'm in the dark on this. Probably going to contact MSI tomorrow.
post #6 of 7
Calling them would be the best idea. Check the SN number on the box and on the card. Sometimes they send back different card.
post #7 of 7
Thread Starter 
Will probably do that.

Just checked the box - the number on the card and the box match. So there's a problem here for sure.
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