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ASrock 990FX Extreme3 - Ram Setting keep resetting, BIOS Problem?

post #1 of 9
Thread Starter 
Greetings all, looking for some info here...

My girlfriend has a computer running a Phenom II x4 955, with 8GB of G.Skill Ripjaws DDR3-1600; she has two 4gb kits of 2gb sticks per kit running in dual channel mode... running on an ASRock 990FX Extreme3...

The computer has been running fairly flawlessly for the past couple years now, but recently within the last couple of months its been randomly getting hung up on the POST during boot up; in that it won't even get TO the Post. It flashes the Megatrends Copyright at the top of the screen and then before it moves on to anything else, it hangs right there.

Only way to get around it, is to reset the computer.

IF, I then enter the BIOS (UEFI); I find that her RAM settings have changed from DDR3-1600; to reading as DDR3-1333!

Every time the computer hangs on this boot process, I find that the Ram is reset back to 1333; but when I go in and manually change it to 1600; then it boots up fine!

There are NO overclocks running on this computer!

Anyone else experience anything like this on this particular motherboard, and any ideas on what the problem could be? Does the BIOS need to be updated?
     
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post #2 of 9
since you said the said rig is running for a couple of years already.. so I believe a bios update isn't necessary.

you could do a memtest on those four modules first. thumb.gif
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Mach
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post #3 of 9
This is the exact issue I had on the assrock extreme 9. Honestly the issue never went away I had to RMA it.
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500gig Hitatchi  HP Sata DVD/CD Burner Stock Windows 10 
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post #4 of 9
Thread Starter 
Quote:
Originally Posted by hakz View Post

since you said the said rig is running for a couple of years already.. so I believe a bios update isn't necessary.

you could do a memtest on those four modules first. thumb.gif

I took her 4 Mem sticks, and put them into my own computer over the weekend... which is also using 8GB of G.Skill DDR3-1600 and an Asrock Z68 Ex4 Gn3; I just took my sticks out and stuck hers in for the weekend while she was at work, and I didn't have any problems on my computer. Granted though, this is not a perfect test... sort of a poor-mans process of elimination... but I am tempted to put MY sticks into her computer, and see what happens...

Quote:
Originally Posted by ChrisB17 View Post

This is the exact issue I had on the assrock extreme 9. Honestly the issue never went away I had to RMA it.

This of course is a possibility I've considered...

I'm hoping though that its not what we'll have to do, as it would mean she would be without her computer for at least a week or longer... and THAT, is something that would drive even ME nuts... because if she doesn't have her computer, she would be going nuts, her going nuts would drive me nuts! LOL
     
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MOS Technology 6502B @ 1.79mhz! Atari XL Series 8bit w/ 24K ROM ANTIC/CTIA - Color Television Interface Adaptor 64K RAM 
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MOS Technology 6502B @ 1.79mhz! Atari XL Series 8bit w/ 24K ROM ANTIC/CTIA - Color Television Interface Adaptor 64K RAM 
Hard DriveHard DriveHard DriveCooling
Atari 1050 5½ Floppy Disk Drive Atari 1050 5½ Floppy Disk Drive Atari 1010 Cassette Deck Tape Drive One 12" A/C Desk Fan. 
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post #5 of 9
Haha I hear ya.
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Lo-Pan PC
(18 items)
 
Living Room PC
(15 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5-6600K Skylake Evga Z170 Stinger  Evga GTX 960 FTW 4gb CORSAIR Vengeance LPX 16GB DDR4-3000 
Hard DriveHard DriveHard DriveHard Drive
256gb Kingston HyperX Savage SSD 240gb Sandisk Extreme SSD  60gb OCZ Vertex SSD 1tb WD Blue 7200RPM 
CoolingOSMonitorKeyboard
NZXT Kraken X61  Windows 10 64-Bit Dell UltraSharp U2412M Custom WASD mechanical 
PowerCaseMouseMouse Pad
Evga 750w SuperNOVA G2 NZXT Manta with RGB Lighting CM Storm Xornet Intel 
AudioOther
Realtek NZXT 
CPUMotherboardGraphicsRAM
AMD A8-3850 Llano APU  ASROCK A75M HVS XFX HD7750  2x4gb Gskill RipJaws DDR3-1333 
Hard DriveOptical DriveCoolingOS
500gig Hitatchi  HP Sata DVD/CD Burner Stock Windows 10 
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post #6 of 9
Thread Starter 
Just an update here, we've been running with our Ram sticks swapped for a few weeks, let her run with MY ram sticks in her computer for a few weeks, and it seems its her Motherboard that is the problem, and not the Ram sticks... so switched back this weekend.

A little more info that we've found on this. When the power button is pushed, and before the POST; the Megatrends logo shows up, video is intialized and in the lower right corner a series a numbers flashes by... then the system goes into the POST, Ram count, etc, and boots to Windows...

Now, those numbers in the lower right corner just before the POST beep; it always locks and hungs on "B4". Then we hit the reset button, go into the BIOS and reset her RAM from ddr3-1333 back to 1600 like its supposed to be, and it boots up fine. We have to do this every time its powered down and then back on...

Now I'm wondering what to do about it.

Could this problem possibly be resolved with a BIOS update?

Anyone know what those numbers mean, in the lower right corner of the screen on an ASRock motherboard just before the POST?
     
CPUMotherboardGraphicsRAM
MOS Technology 6502B @ 1.79mhz! Atari XL Series 8bit w/ 24K ROM ANTIC/CTIA - Color Television Interface Adaptor 64K RAM 
Hard DriveHard DriveHard DriveCooling
Atari 1050 5½ Floppy Disk Drive Atari 1050 5½ Floppy Disk Drive Atari 1010 Cassette Deck Tape Drive One 12" A/C Desk Fan. 
OSOSOSMonitor
DOS 3.0 on 5½ Floppy Disk!! Atari BASIC on 24k ROM!! Atari BASIC Cartridge!! Samsung 32" LCD Television 
KeyboardAudio
Built-In Television Audio! 
  hide details  
Reply
     
CPUMotherboardGraphicsRAM
MOS Technology 6502B @ 1.79mhz! Atari XL Series 8bit w/ 24K ROM ANTIC/CTIA - Color Television Interface Adaptor 64K RAM 
Hard DriveHard DriveHard DriveCooling
Atari 1050 5½ Floppy Disk Drive Atari 1050 5½ Floppy Disk Drive Atari 1010 Cassette Deck Tape Drive One 12" A/C Desk Fan. 
OSOSOSMonitor
DOS 3.0 on 5½ Floppy Disk!! Atari BASIC on 24k ROM!! Atari BASIC Cartridge!! Samsung 32" LCD Television 
KeyboardAudio
Built-In Television Audio! 
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post #7 of 9
B4 code looks like a USB problem.
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post #8 of 9
Mach
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AMD Phenom II X4 965 ECS A880GM-A3 XFX 5850 G.Skill RipjawsX 2x2Gb 1600 
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Seagate Barracuda 500GB Samsung Lightscribe DVD-RW Deepcool Ice Blade Pro Windows 7 Ultimate 
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Intel i7 4770K Asus Maximus VI Extreme EVGA GeForce GTX 770 Corsair Dominator Platinum 16Gb (4x4Gb) 
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Mach
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AkaRed Ultimate
(12 items)
 
 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 ECS A880GM-A3 XFX 5850 G.Skill RipjawsX 2x2Gb 1600 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda 500GB Samsung Lightscribe DVD-RW Deepcool Ice Blade Pro Windows 7 Ultimate 
PowerCaseAudio
Aerocool Strike X 600w Segotep C2R Logitech X540 
CPUMotherboardGraphicsRAM
Intel i7 4770K Asus Maximus VI Extreme EVGA GeForce GTX 770 Corsair Dominator Platinum 16Gb (4x4Gb) 
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post #9 of 9
Thread Starter 
Quote:
Originally Posted by dixson01974 View Post

B4 code looks like a USB problem.

Appreciate the info guys!

Based on this suggestion we spent the past week doing some trial on error with her various USB devices, and discovered over this past weekend that it was in fact her WD MyBook external HDD that was causing the problem.

We have since left it unplugged over the past few days and the problem seems to have gone away!
     
CPUMotherboardGraphicsRAM
MOS Technology 6502B @ 1.79mhz! Atari XL Series 8bit w/ 24K ROM ANTIC/CTIA - Color Television Interface Adaptor 64K RAM 
Hard DriveHard DriveHard DriveCooling
Atari 1050 5½ Floppy Disk Drive Atari 1050 5½ Floppy Disk Drive Atari 1010 Cassette Deck Tape Drive One 12" A/C Desk Fan. 
OSOSOSMonitor
DOS 3.0 on 5½ Floppy Disk!! Atari BASIC on 24k ROM!! Atari BASIC Cartridge!! Samsung 32" LCD Television 
KeyboardAudio
Built-In Television Audio! 
  hide details  
Reply
     
CPUMotherboardGraphicsRAM
MOS Technology 6502B @ 1.79mhz! Atari XL Series 8bit w/ 24K ROM ANTIC/CTIA - Color Television Interface Adaptor 64K RAM 
Hard DriveHard DriveHard DriveCooling
Atari 1050 5½ Floppy Disk Drive Atari 1050 5½ Floppy Disk Drive Atari 1010 Cassette Deck Tape Drive One 12" A/C Desk Fan. 
OSOSOSMonitor
DOS 3.0 on 5½ Floppy Disk!! Atari BASIC on 24k ROM!! Atari BASIC Cartridge!! Samsung 32" LCD Television 
KeyboardAudio
Built-In Television Audio! 
  hide details  
Reply
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