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[eTeknix] Blockbuster PS4 Pre-Order Refunded After Megaphone Protest

post #1 of 6
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Blockbuster have recently going into administration (again), and while they have promised to refund all PlayStation 4 pre-orders in full, one man was not happy with the methods of receiving such a refund.

31 year old Adam Sibley of Dunstable was told by block busters that he could only receive a refund of his £450 pre-order if he wrote to head office, which for a company in Administration could prove a lengthy and questionable course of action. While the store would refund him the full amount, they said they would only do so in-store refunds with an equal value of Blu-rays and DVD’s, this of course wasn’t good enough for Mr Sibley.

With a megaphone in hand, Mr Sibley stood in front of his local store, accusing the retailer (through the megaphone) that they’re robbing him and he proceeded to advise potential customers not to enter. Blockbusters folded almost immediately.
JUSTICE
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post #2 of 6
I would be extremely pissed if they canceled my pre-order and then proceeded to refund me via in-store credit. You deserve to go out of business. Of course blockbuster in UK is different but you have to be a complete fool for going through them.
   
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post #3 of 6
Good on him, completely Justified i think. smile.gif
post #4 of 6
Im glad I cancelled my blockbuster PS4 preorder months ago. I knew something was up, they;ve been taking ps4 and xbone preorders from day 1 up until a couple weeks ago. I was like "How on earth can they still be taking preorders when amazon went out of stock after like 2 weeks?!". They;ve clearly just been taking more and more preorders and hoping for the best...

Its strange though on blockbuster you dont get charged until they dispatch your order, so why would they keep going knowing they couldnt fulfil the order?
post #5 of 6
Is this type of customer interaction a result of the company's constant financial hardships, or is this type of thing part of the reason?
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post #6 of 6
I think they are in constant financial hardships because people dont wanna go out and rent movies or games anymore, they do it digitally. South Park did an episode of this, with Randy buying a Blcokbuster store for a bargain thinking it would be easy money, but nobody ever used it.
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Overclock.net › Forums › Industry News › Video Game News › [eTeknix] Blockbuster PS4 Pre-Order Refunded After Megaphone Protest