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what causes the 20pin psu connector to get burn marks?? - Page 3

post #21 of 26
Usually 24/7 kit needs to be server grade/enterprise kit, but that's just for the warranties
we know that pc's can usually handle 24/7 without many issues, but it is all about design.

in your case it does appear that the PSU may have always been slightly out of whack, which has not only shortened the lifespan of components but outright damaged them over time.
I am not sure how much responsibility companies accept for this type of problems, because there are many more factors they can lay blame to, such as Electrical Storms, Power Surges and Brownouts or even power cuts, hitting the system with overloads.

Hopefully OCZ will back up the power supply.
    
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post #22 of 26
this greenish /yellow color is not a good sign , it must have been heated well over 100 to do that . these mark are some of the additive added to the solder and pcb comming out .

i m pretty sure this card is done , or at least i would never risk running any good hardware of it , it risk to damage them or itself even more.

it could be the psu that toasted the board or a failed vrm that toasted the psu.
and again if you say the wire was heating up , something was really wrong in your mobo , dont insist on using it , change it .

the psu send what power it s being asked to do so , if the wire is heating up , there is too much current , and if there is too much current , the resistance is too low were to power is going , low resistance = broken electronics , nearly sure.
These wire can take 30 amp easy if i remember right , to have them seriously heating up you need to be above 50 , which is enormous and really dangerous , a electrical shock from that kind of power is likely to kill you.

for all these reason it s simply not worth it to try to fix your board , it wont even be cheaper then a new one because of all the time and material you need .
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post #23 of 26
Thread Starter 
ocz got back to me again and said to send in the psu first to get another rma for that with the free shipping label so they can test the psu to see if there's any chance it can cause the damage, They said they marked it as a damage claim, And said after the psu they will want me to send them my board and cpu so they can test them.

Than said We will compensate you at current market value for the parts the PSU could have damaged. What do they mean by that? Because at the moment there isn't no current valve cause they not being sold anymore.. Or do they mean ebay prices and stuff?
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post #24 of 26
Current market value from what I understand is what it would cost to buy equally performing components.
at least they are considering compensation which is very nice of them

I hope everything comes through for you.
    
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post #25 of 26
Quote:
Originally Posted by gordesky1 View Post

ocz got back to me again and said to send in the psu first to get another rma for that with the free shipping label so they can test the psu to see if there's any chance it can cause the damage, They said they marked it as a damage claim, And said after the psu they will want me to send them my board and cpu so they can test them.

Then said We will compensate you at current market value for the parts the PSU could have damaged. What do they mean by that? Because at the moment there isn't no current valve cause they not being sold anymore.. Or do they mean ebay prices and stuff?
Owners who sent in defective OCZ DRAM modules have reported receiving checks for the lowest price of new comparable products, without the cost of shipping included.

You may want to read how one customer was treated when his OCZ SSDs and Silverstone PSU failed. Silverstone did extensive testing and documentation of their PSU, while OCZ refused to even inspect their burned-out SSDs:

http://www.xtremesystems.org/forums/showthread.php?262035-Anatomy-of-a-OCZ-SSD-smoked-drive.

I don't know if the VRM failed on its own (they're known to do that, sometimes) or if excessive voltage from the PSU caused the fault, but the temperature had to reach at least 185-220 Celcius for the solder of those capacitors and coils to melt.

If you paid for the motherboard with an American Express or Visa credit card and the manufacturer's warranty was 3 years, you may still be covered in the 4th year.

The next time you get a PSU, test it for a few days without connecting it to a motherboard (at least not a motherboard you value), and measure all its voltages a few times.
Edited by larymoencurly - 11/9/13 at 1:36am
post #26 of 26
in my cases I sent back one OCZ 700W PSU which was replaced, and an Agility 3 SSD which was also replaced, both while not incredibly quick were replaced with no quibbles.
it does depend on circumstances, I did not try to repair or do any modification work to any device that failed and I sent back.

Sometimes there is more to the story, bad connections, or ssd's attached to incredibly bad power supplies (as they are more susceptible to bad power delivery)
and power supplies used outside of spec.

Not that this is the case here, but I do often see a rant about a particular companies' support get repeated across multiple forums, while the thousands that get support with no issues tend to not mention things at all.
    
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