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R9 290X driver causes video playback to freeze pc - Page 4

post #31 of 54
Quote:
Originally Posted by psyside View Post

Workaround? its fix. You don't need 2 flashplayer versions on your pc anyway.

fix is when you solve the root cause of the problem
workaround is when you find another way to achieve something

not that I would like firefox flash implementation above version 10.3, it's horrible, but firefox (mozilla) guys are not really the only ones to blame.....saying switch to chrome is not a fix...chrome is just not good enough...I don't mind using it time to time and on some pcs chrome is a better browser for most of the people but some just want more than that

firefox used to be great before they started messing it up...it still is great apart from the flash implementation but the 10.3 worked flawless until I got my r9 290 and this problem appeared....it's so much more customizable....I am ten times faster at everything in firefox than chrome because of the customizations I can do to it

I'd rather ditch the radeon and get nvidia than ditch firefox and go to chrome...saying get nvidia instead is the same sort of "fix" as saying use chrome
Edited by headbass - 1/11/14 at 2:13pm
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post #32 of 54
The root is mix from few causes, and very hard to solve. Sometimes is psu, sometimes is gpu, sometimes is video driver, flashplayer, sometimes is browser-system instability and even oc. Most of the times is flash, so in order to avoid it just don't mix 2 browsers. If you do do not install stand alone flashplayer, or watch videos from FF, use Chrome for that, and for everything else FF, you should be fine.

AMD is not the problem here, Nvidia have the same issues with the damned plugin.
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post #33 of 54
Quote:
Originally Posted by psyside View Post

The root is mix from few causes, and very hard to solve. Sometimes is psu, sometimes is gpu, sometimes is video driver, flashplayer, sometimes is browser-system instability and even oc. Most of the times is flash, so in order to avoid it just don't mix 2 browsers. If you do do not install stand alone flashplayer, or watch videos from FF, use Chrome for that, and for everything else FF, you should be fine.

AMD is not the problem here, Nvidia have the same issues with the damned plugin.

it is a mix of many causes and regrettably my current situation happens to get that issue

I was having 6950/6970 with firefox and flash 10.3 and everything was good until I got the 290 and updated the drivers....it really sucks not being able to use the browser you are used to for everything.....future amd drivers may fix it but may not....upgrading flash may fix it as well but the performance of latest flash for firefox is not great...I can play youtube vids in firefox with html5 player setting on youtube but not all vids support that so every once in a while you click on a vid that doesn't and it freezes anyway so I stick to chrome until I can fix it again

wonder if it happens to other non-sapphire r290s as well....maybe the bios is to blame as well since my pc freezes pretty much the second my gpu switches to 501/1250 state....will try to fix it later, currently doing the accelero installation on my 290 and oh boy it sucks but I am getting there slowly
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post #34 of 54
If you used FF/Chrome together before, you must disable and even uninstall the flashplayer before you will be able to use Chrome with its build in flasplayer without crashes, if there is standalone fp pluging loaeded in chrome, you must disable the one which is not pepper flash, and uninstall the standalone version like its pointed in my thread about this. Then you should be ok, if you still got issues disable HW acceleration in chrome, and should be perfectly fine, if you still got issues after that, reinstall Chrome. Beyond that not much you can do, expect maybe update or downgrade video drivers.
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post #35 of 54
Quote:
Originally Posted by psyside View Post

If you used FF/Chrome together before, you must disable and even uninstall the flashplayer before you will be able to use Chrome with its build in flasplayer without crashes, if there is standalone fp pluging loaeded in chrome, you must disable the one which is not pepper flash, and uninstall the standalone version like its pointed in my thread about this. Then you should be ok, if you still got issues disable HW acceleration in chrome, and should be perfectly fine, if you still got issues after that, reinstall Chrome. Beyond that not much you can do, expect maybe update or downgrade video drivers.

I don't have any problems with chrome flash playback, it's just that I want to use firefox ;o]

as I said I will look into it after I finish the accelero install tomorrow...there are few things others suggested I want to try, just didn't have time to do it yet since I need to finish the accelero install before my return period expires (just in case anything goes wrong and the card doesn't survive so I can return it no questions asked ;o)

will post later when I have something more to say to the topic, thx for the tips
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post #36 of 54
No problem smile.gif
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post #37 of 54
May I ask do you have sapphire's Trixx software running, maybe it is minimized in the right? Make sure you close it and try watching.
post #38 of 54
Btw my card is sapphire tri-x r9 290x and was freezing and crashing during web streaming. I had it connected to my psu with 2 different pcie cables. Changed to one cable with two headers and then closed trixx app and it sropped crashing. So I am not sure which is the fix.
Also the crashing was a little unique bc after I start the stream in a few seconds it crawls to a stop then screen goes to black with my mouse pointer still showing and wheel turning and then all the screen goes blue with some lighter blue glitches at the bottom half gets stuck like this and I manually reboot. Event viewer says kernel power critical error.
I am sure its a driver and or trixx software issue. Fingers crossed my problem is fixed but I dont know exactly how.
post #39 of 54
I am having this issue as well with my sig rig and new card, even at stock settings.

Sapphire R9 290 Tri-X

Even with the card at stock 1000/1300mhz, playing ANY kind of hardware accelerated video instantly hard locks the system.

The mouse pointer will freeze completely, video freezes, the audio in the video buzzes loudly and I have to power my system off.

This happens in Windows Media Player playing any kind of file and in the latest Firefox with the latest Flash Player watching youtube videos.

I can play mpegs in VLC Player just fine and I can watch Youtube in Chrome perfectly fine.

This happens with the Catalyst 13.12 drivers as well as with Catalyst 13.11 beta 9.5. I've tried system restore and it doesn't fix the problem. Also tried numerous driver reinstalls, after removing the driver completely.

I talked to the Sapphire hardware rep here on the forum and explained it and he said:
Quote:
This is an issue I have seen on a lot of cards and not just AMD chips. I have never been able to track down the cause but since I am seeing it across the board I am leaning toward an combination of an MS update and drivers.

The symptom I have seen is if using IE and trying to stream video the system will suddenly go wonky. I tried new flash, and drivers and still a mess but then it worked fine in Chrome or as you showed other media players.

For me I finally had enough and I did a pure clean install and the issue stopped. I do not currently have Flash installed on my Windows 8.1 machine and all video plays fine.

I do not think this is a bad card, based on my own experiences. I have seen this as I said but not enough to make me think it is common. As I said it appears to a mixed issue so I am not sure of a specific fix.

I am not willing to reinstall Windows because I have so much stuff that it would take me days to optimize and configure my system again, and install programs.

This is OBVIOUSLY a serious driver bug with hardware accelerated video. It needs to be fixed IMMEDIATELY and is completely unacceptable.

A $600 graphics card should be able to play hardware accelerated video.

There are no other issues with my card in games or benchmarks.
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post #40 of 54
Sorry for the double post.

IF ANYONE ELSE IS HAVING SIMILAR ISSUES, go to this site: http://www.divx.com/en/software/video-codec

And install DivX.

This fixed youtube for me as well as files in Windows Media Player.

Credit for this goes to user bridgypoo, my girlfriend. After over a day of trying to find a solution, she found this.
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i7 4790k delid 5ghz ASUS ROG Maximus VI Hero BIOS 1603 SAPPHIRE R9 Fury NITRO 1125/550mhz SAPPHIRE R9 Fury NITRO 1125/550mhz 
RAMHard DriveHard DriveHard Drive
8GB G.SKILL TridentX 2666mhz 10-12-12-31 2T 1.7v Samsung 840 Evo 256GB SATA 3 2TB WD Black 7200rpm SATA 3 (Games) 4TB WD Blue 5400rpm SATA 3 (Media) 
Optical DriveCoolingCoolingCooling
Lite-on 20x DVD-RW/BD-ROM Corsair H100i V2 + PK-3 Nano Corsair SP120s red LED (radiator) Corsair SP140 red LED 
OSMonitorKeyboardPower
Windows 7 Ultimate x64 SP1 3x ASUS VC239H IPS Slim Bezel Eyefinity Ducky DK-1008 "Overclock.net Edition" w/ dampen... Cooler Master V1000 
CaseMouseMouse PadAudio
Corsair 780T (Black- painted red fan grills) ZELOTES T-90 Corsair Polaris Creative SupremeFX onboard 
OtherOtherOtherOther
Logitech + Turtle Beach amp Custom acrylic PSU cover "Big Red" (v1tech) Custom acrylic drive cage cover "Sapphire Nitro... Merax Racing Chair 
CPUMotherboardGraphicsRAM
i5-7600k 4.7ghz 1.26v ASUS ROG Z270H Strix Sapphire R9 380X Nitro 1200/1500mhz G.skill Ripjaws4 DDR4-3000 CAS15 
Hard DriveHard DriveCoolingOS
Western Digital Caviar Blue 320gb Samsung 850 Evo 256gb Corsair H60 Win10 Home 
MonitorKeyboardPowerCase
2x ASUS V236H 1080p Corsair K70 Lux Blue LED Cherry MX Blue OCZ ModXStream Pro 500w Thermaltake Core V71 
MouseMouse Pad
Cooler Master Thermaltake GAMMA 
CPUMotherboardGraphicsRAM
FX-8350 stock ASUS ROG Crosshair V Formula Sapphire R5 230 G.skill TridentX DDR3 2400mhz 
Hard DriveOptical DriveCoolingCooling
WD Caviar Blue Lite On DVD-RW Cooler Master TX3 Corsair SP120 Exhaust 
OSMonitorPowerCase
Win7 Ultimate X64 ASUS V236H 1080p 23" OCZ ModXStream Pro 500W Corsair C70 
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