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My Corsair H60 exploded - water explosion

post #1 of 24
Thread Starter 
Short Story:

My H60 exploded, the system was off i was playing battlefield 4 on the ps3, the noise was so loud i noticed straight away, the force of the plastic cover popping off the pump was loud.

The case lucky had a window which was splattered with water which allowed me to see *** was going on. if not for the side window i think i would had carried on on PS3.
i was like ***.... i noticed straight away the plastic cover on the pump come off and water had
dispersed in every direction not just a leak, the floor had water leaking from the case

just my luck this case has the PSU on the bottom.... yeh bad luck, not mentioning the graphics card got a good splashing.

Although this system is OLD, i thought this water cooler to give it a new lease of life as a quiet casual gaming machine.

looks like the only thing that survived was the hard drives, and ram sticks,
is it safe to test /try the components ?

its an old machine but still shocked, im debating whether if im going corsair in my future builds

-

my question is the others who had leaking corsair's what did corsair do and was it good enough?

i don’t know what to do, do i go directly to corsair or the retailer, i bought it at April 2012 so its well past one year

the manufacturer warranty a no go? will Corsair do anything?

i thought these water coolers would last more than one year

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post #2 of 24
Pad everything down with a towel & let it dry for 3 days then try to see what you can salvage
post #3 of 24
dry everything off, pull the cooler off your gfx card, let it all sit and air dry for a minimum of 24 hours, then test the parts
Orange Angel
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Orange Angel
(23 items)
 
 
BOINC me! (TM)
(9 items)
 
CPUMotherboardGraphicsRAM
i5 2500k @ 4.8Ghz ASUS P8Z77-I Deluxe  Visiontek RX 480 [EK FC nickel/Acetal] 16GB Mushkin Blackline 2133mhz @11-11-11-31-1T 
Hard DriveHard DriveHard DriveCooling
Samsung 840 EVO 120GB Crucial M300 1TB Seagate Firecuda 2TB EK Supreme LTX CSQ [Canadian Special Edition] 
CoolingCoolingCoolingCooling
MCP 35X 10W W/ EK CSQ X-TOP EK Coolstream PE 240 Bitspower Multi Tank 80 Bitspower Matte Black Rotary Fittings/ Feser Ma... 
OSMonitorMonitorKeyboard
Windows 10 Professional 64-Bit Samsung 32 Inch 4K TV Acer S231H NKPC V60 65% custom  
PowerCaseMouseMouse Pad
Corsair HX750 Fractal Design Define Nano S Razer Deathadder 2013 Stelseries QCK+ 
AudioOther
Astro A40 TR+ Mixamp Pro AKRacing Arctica Gaming Chair 
CPUCPUCoolingPower
Antminer S3 Antminer S3 4x Cougar Vortex V12-HP PWM Fans EVGA 500B 500W PSU, Corsair GS700 700W PSU 
Case
2x Factory S3 Steel Cowl Case 
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i5 750 EVGA P55 Classified 200 XFX Radeon 6850 Refrerence XFX Radeon 5770 XXX 
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post #4 of 24
That cpu cooler got 5 year warranty. So get in touch with corsair support and get it sorted out.

Wonder why im not suprised.
post #5 of 24
Thread Starter 
thanks for the first batch of quick replies,
i have been water cooling since 2006 before closed loops coolers were retail and thought i would give one of these easy setups ago,
i thought that the closed loop systems would be safer

i read it is a rare thing for these to explode....
but to have it happen to yourself is more rare....

i will try to rma via corsair , i dont know what will happen, im scared to plug everything in in case the water dried deposits short circuits everything?


thanks, i didnt know it had 5yr cover ! do you know where you read that from ? a url of link would help my case to corsair

thanks all
post #6 of 24
DO NOT PAD EVERYTHING DOWN. Let it be as it is, call Corsair today/tomorrow and tell em about it. Your basically wiping down evidence for your case, which you need if you want to get your computer replaced.

EDIT: You cannot simply wipe things down and let it dry, this aint' alcohol people. You're gonna have residue unless you flush the entire PCB with alcohol which is more work than just calling Corsair and have them sort it out.
Edited by PyreSpirit - 11/7/13 at 3:36am
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post #7 of 24
Dry out your equipment in rice for a few days, test, then report results.

If anything is broken, tell Corsair, they will cover the cost. They have done in the past when systems/GPU's have been killed by leaks etc. I'd let them know this has happened, but don't go for an RMA yet until you know the full damage!

Quote:
Originally Posted by PyreSpirit View Post

DO NOT PAD EVERYTHING DOWN. Let it be as it is, call Corsair tomorrow and tell em about it. Your basically wiping down evidence for your case, which you need if you want to get your computer replaced.

This is a good point, but you need to know what works and what doesn't. Just document it well (pics/vids) before you dry out/clean it up.
    
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post #8 of 24
Believe it or not when I first opened up the loop in a thermaltake water 2.0 it actually had pressure in the system, took a hose off and water spewed out. So maybe something similar happened. It could be that algae was growing even tho it should and I believe they give off gases, those gases create pressure. That would be my guess.
Anyway, dry off everything, use a hairdryer carefully if you want to help it, and leave it unplugged for a few days, put the case in a warm spot in the house, off the ground. Once it's fully dry you should be good to power her up. Just make sure you put a new cooler on the CPU. Lol.

Never seen this, bummer man, but you should have everything left if it blew up when it was off.
I've seen people scrub motherboards in soap and water in the sink and air dry it and they're good to go. Lol
post #9 of 24
Thread Starter 
Cooling Products

Hydro Series™ (Models H50v2, H55, H60v2, H60, H70 CORE, H80, H100, H80i, H100i, H90, and H110) have a 5 year warranty

just read it, thanks

i think its slim they will replace my computer, they aren't liable are they ?
post #10 of 24
wow thats super unlucky

I would dismantle the pc, pat dry and leave somewhere warm for at least 2 days (somewhere like an airing cupboard or something similar.

ohh and get that RMA sorted right away. see if you can give them a link to this thread so they can see the pics as well
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