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My new 7850 card with the updated driver would crash randomly during a game.

post #1 of 12
Thread Starter 
Whenever I play a PC game such as Final Fantasy 14 or League of legends, my video card would sometimes freeze for five to ten seconds, then either resume play with a driver stopped responding notification or the computer will crash altogether. This started happened with my old card, which is why I got a new one. The same thing was still happening, so I decided to upgrade my six year old power supply. Still did not fix it. This is a brand new computer that I built months ago.

I researched and heard that the 12.11 works better than the current 13 version of the AMD driver, so I removed it from my system and installed the 12.11 driver. It still ended up crashing just like the latest version. (I've ended up returning to the latest driver)

Error message that always happens:
Code:
Display driver amdkmdap stopped responding and has successfully recovered.

Event ID: 4101


The specs:

  • ASRock Z77 Extreme3 LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
  • Intel Core i3-2120 Sandy Bridge 3.3GHz LGA 1155 65W Dual-Core Desktop Processor Intel HD Graphics 2000 BX80623I32120
  • Corsair 4GB x 2 RAM
  • SeaSonic S12II 520 Bronze 520W ATX12V V2.3 / EPS 12V V2.91 80 PLUS BRONZE Certified Active PFC Power Supply
  • XFX Core Edition FX-785A-CNL4 Radeon HD 7850 2GB 256-bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support Video Card

Edited by Cdore - 11/17/13 at 10:53am
post #2 of 12
Any overclocks in any way? If so, revert to default and see if that is the problem?
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Piledriver Reborn
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post #3 of 12
Thread Starter 
I have everything set to default. The ASRock is a overclock motherboard, but I already talked to the people who manufacturer it and they told me that as long as everything is at default, there is no overclocking going on. I read somewhere else, however, that to fix the problem, I should underclock the card settings in the CCC. I'll give that a try and report the results.
post #4 of 12
Or try giving the voltage a bump up instead of downclocking?
Piledriver Reborn
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Piledriver Reborn
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post #5 of 12
Thread Starter 
I've done that with little result. I would still get crashes.
post #6 of 12
Hmm... Strange since every time I get a BSOD about amdkmdap, its always Overclock related. Try a few stress tests and see the results from them?
Piledriver Reborn
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SKHynix 2gb DDR3 (1600Mhz) Sandisk X110 128gb Latitude E6230 Stock Cooler | Antec Formula 7 Windows 10 Insider Preview 
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128GB Samsung P830 M-Sata SSD Stock Cooler Windows 10 Pro Remix OS 
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Piledriver Reborn
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Kingston SSDNow 120GB M.2 Seagate Constellation ES 2TB OCZ Agility III 60GB Seagate Freeplay 1TB 
CoolingCoolingOSMonitor
Enermax UCTP12P 120mm x 5 Phanteks U-Type Black Windows 10 Pro Samsung 27" Curved S27D590C 
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Strix Glide Gaming Pad Corsair Void 7.1 Ikea Corner Desk ThrustMaster T-Flight Hotas X 
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CPUMotherboardGraphicsRAM
Intel I3 3110M Latitude E6230 Mainboard (CPU Integrated)  Intel HD 4000 Series SKHynix 2gb DDR3 (1600Mhz) 
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SKHynix 2gb DDR3 (1600Mhz) Sandisk X110 128gb Latitude E6230 Stock Cooler | Antec Formula 7 Windows 10 Insider Preview 
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1366x768 @ 60Hz Latitude E6230 EN-GB Qwerty Keyboard Dell Extended 66600mWh Latitude E6230 Touchpad 
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IDT High Definition Audio CODEC 
CPUMotherboardGraphicsRAM
Intel Core I5 3427U Panasonic CF-AX2 Intel HD 4000 Series 4GB 1333Mhz DDR3L 
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128GB Samsung P830 M-Sata SSD Stock Cooler Windows 10 Pro Remix OS 
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post #7 of 12
Thread Starter 
Recommended a stress testing program?
post #8 of 12
Piledriver Reborn
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Intel I7 4770k 4.5Ghz Asus Z97 P XFX R9 270X Boost Edition 16Gb (4x4Gb) @ 1600Mhz 
Hard DriveHard DriveHard DriveHard Drive
Kingston SSDNow 120GB M.2 Seagate Constellation ES 2TB OCZ Agility III 60GB Seagate Freeplay 1TB 
CoolingCoolingOSMonitor
Enermax UCTP12P 120mm x 5 Phanteks U-Type Black Windows 10 Pro Samsung 27" Curved S27D590C 
KeyboardPowerCaseMouse
Madcatz Eclipse V5 OCZ Core-X-Stream Series 500W Zalman Z11 Plus Corsair SABRE RGB 
Mouse PadAudioOtherOther
Strix Glide Gaming Pad Corsair Void 7.1 Ikea Corner Desk ThrustMaster T-Flight Hotas X 
Other
Xbox 360 Wireless Gaming Reciever 
CPUMotherboardGraphicsRAM
Intel I3 3110M Latitude E6230 Mainboard (CPU Integrated)  Intel HD 4000 Series SKHynix 2gb DDR3 (1600Mhz) 
RAMHard DriveCoolingOS
SKHynix 2gb DDR3 (1600Mhz) Sandisk X110 128gb Latitude E6230 Stock Cooler | Antec Formula 7 Windows 10 Insider Preview 
MonitorKeyboardPowerMouse
1366x768 @ 60Hz Latitude E6230 EN-GB Qwerty Keyboard Dell Extended 66600mWh Latitude E6230 Touchpad 
Audio
IDT High Definition Audio CODEC 
CPUMotherboardGraphicsRAM
Intel Core I5 3427U Panasonic CF-AX2 Intel HD 4000 Series 4GB 1333Mhz DDR3L 
Hard DriveCoolingOSOS
128GB Samsung P830 M-Sata SSD Stock Cooler Windows 10 Pro Remix OS 
MonitorKeyboardPowerMouse
1366x768 10.1" Touchscreen @ 60Hz Panasonix CF-AX2 EN-GB Qwerty Keyboard Panasonic 29520mWh Panasonic CF-AX2 Touchpad 
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Realtek ALC269 
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Piledriver Reborn
(21 items)
 
   
CPUMotherboardGraphicsRAM
Intel I7 4770k 4.5Ghz Asus Z97 P XFX R9 270X Boost Edition 16Gb (4x4Gb) @ 1600Mhz 
Hard DriveHard DriveHard DriveHard Drive
Kingston SSDNow 120GB M.2 Seagate Constellation ES 2TB OCZ Agility III 60GB Seagate Freeplay 1TB 
CoolingCoolingOSMonitor
Enermax UCTP12P 120mm x 5 Phanteks U-Type Black Windows 10 Pro Samsung 27" Curved S27D590C 
KeyboardPowerCaseMouse
Madcatz Eclipse V5 OCZ Core-X-Stream Series 500W Zalman Z11 Plus Corsair SABRE RGB 
Mouse PadAudioOtherOther
Strix Glide Gaming Pad Corsair Void 7.1 Ikea Corner Desk ThrustMaster T-Flight Hotas X 
Other
Xbox 360 Wireless Gaming Reciever 
CPUMotherboardGraphicsRAM
Intel I3 3110M Latitude E6230 Mainboard (CPU Integrated)  Intel HD 4000 Series SKHynix 2gb DDR3 (1600Mhz) 
RAMHard DriveCoolingOS
SKHynix 2gb DDR3 (1600Mhz) Sandisk X110 128gb Latitude E6230 Stock Cooler | Antec Formula 7 Windows 10 Insider Preview 
MonitorKeyboardPowerMouse
1366x768 @ 60Hz Latitude E6230 EN-GB Qwerty Keyboard Dell Extended 66600mWh Latitude E6230 Touchpad 
Audio
IDT High Definition Audio CODEC 
CPUMotherboardGraphicsRAM
Intel Core I5 3427U Panasonic CF-AX2 Intel HD 4000 Series 4GB 1333Mhz DDR3L 
Hard DriveCoolingOSOS
128GB Samsung P830 M-Sata SSD Stock Cooler Windows 10 Pro Remix OS 
MonitorKeyboardPowerMouse
1366x768 10.1" Touchscreen @ 60Hz Panasonix CF-AX2 EN-GB Qwerty Keyboard Panasonic 29520mWh Panasonic CF-AX2 Touchpad 
Audio
Realtek ALC269 
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post #9 of 12
Thread Starter 
I ran Furmark, which used 1280 x 760 settings at fullscreen. The GPU-Z results are here (it's probably better to copy and paste the text into a word editor like notepad++ for better column lineups for the values): https://www.dropbox.com/s/ioxsp59ve5kg8qv/GPU-Z%20Sensor%20Log.txt

These are my computer specs: https://www.dropbox.com/s/hklwzc496mwfy3t/FurMark_0001.log

My score ended up being 1950, which is considerably low compared to the other video cards that essentially below the power of mines, so there must be a bottleneck somewhere.

Also, I tried running my games at underclocking and overclocking. At overclock, it obviously kept crashing. At underclocking, I didn't get as much crashing, but it happened after a while.
post #10 of 12
Try running 3D Mark 11 or Vantage.
Jay
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Jay
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