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Brand new replacement PSU same problem (Random Shut off)

post #1 of 5
Thread Starter 
Hi, Recently I was having issues with my PC randomly shutting off, My first guess PSU, so I tested it by running it with only the HDD and a fan connected sure enough the PSU shut off after 15-20 seconds so I RMA'd it and the fault was confirmed. I just received a brand new one today, unfortunately my computer has just shut off again randomly (Just sitting at the desktop installing Chrome) and was turning on and off again extremely fast until I unplugged it. This can't be the PSU it's brand new, I've never had this issue before and have searched the net looking for anyone with similar problems but nothing. Any help would be appreciated
R116
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R116
(23 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 5820k @ 4.6GHz / 4.3GHz Asus X99 Deluxe Nvidia GTX 980Ti 4 X 4GB G.Skill Ripjaws 4  
Hard DriveHard DriveCoolingCooling
Seagate Barracuda 2TB Samsung 850 Evo 250GB EK Supremacy Evo  EK Mosfet X99 
CoolingCoolingCoolingCooling
EK-FC Titan X Alphacool NexXxos XT45 360 Alphacool NexXxos UT60 240 Alphacool VPP655T + EK D5 X-RES 200 CSQ 
CoolingCoolingOSMonitor
Corsair SP120 x5 Corsair AF140 x1 Windows 10 Pro x64 Benq XL2730Z @ 144Hz 
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CM Storm Quickfire TK EVGA 850W Supernova G2 Corsair 750D Zowie EC2-A 
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post #2 of 5
check if all the cables are well connected and not loose, especially the 24 pin in the psu and motherboard. I had the same problem and was because some cables were loose, please report back if your issue was solved by doing this thumb.gif
post #3 of 5
Thread Starter 
All the cables were already securely fitted and not loose, I just installed the replacement this morning making sure all connectors were secure. I was running the computer from a 6-way extension so to rule that out I have plugged the computer directly into a wall outlet, I doubt this is the issue as it was running from the 6-way for a year until this problem arose and I had to RMA the PSU.
R116
(23 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 5820k @ 4.6GHz / 4.3GHz Asus X99 Deluxe Nvidia GTX 980Ti 4 X 4GB G.Skill Ripjaws 4  
Hard DriveHard DriveCoolingCooling
Seagate Barracuda 2TB Samsung 850 Evo 250GB EK Supremacy Evo  EK Mosfet X99 
CoolingCoolingCoolingCooling
EK-FC Titan X Alphacool NexXxos XT45 360 Alphacool NexXxos UT60 240 Alphacool VPP655T + EK D5 X-RES 200 CSQ 
CoolingCoolingOSMonitor
Corsair SP120 x5 Corsair AF140 x1 Windows 10 Pro x64 Benq XL2730Z @ 144Hz 
KeyboardPowerCaseMouse
CM Storm Quickfire TK EVGA 850W Supernova G2 Corsair 750D Zowie EC2-A 
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OCUK Mega Mat / Steelseries QCK+ CREATIVE Soundblaster Z mCubed T-Balancer 
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R116
(23 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 5820k @ 4.6GHz / 4.3GHz Asus X99 Deluxe Nvidia GTX 980Ti 4 X 4GB G.Skill Ripjaws 4  
Hard DriveHard DriveCoolingCooling
Seagate Barracuda 2TB Samsung 850 Evo 250GB EK Supremacy Evo  EK Mosfet X99 
CoolingCoolingCoolingCooling
EK-FC Titan X Alphacool NexXxos XT45 360 Alphacool NexXxos UT60 240 Alphacool VPP655T + EK D5 X-RES 200 CSQ 
CoolingCoolingOSMonitor
Corsair SP120 x5 Corsair AF140 x1 Windows 10 Pro x64 Benq XL2730Z @ 144Hz 
KeyboardPowerCaseMouse
CM Storm Quickfire TK EVGA 850W Supernova G2 Corsair 750D Zowie EC2-A 
Mouse PadAudioOther
OCUK Mega Mat / Steelseries QCK+ CREATIVE Soundblaster Z mCubed T-Balancer 
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post #4 of 5
Did you use stand off under the motherboard?

Is all the cables all the way in?

Did you use cooling paste on the CPU and is the CPU cooler mounted tight enough?
Seravee
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Seravee
(24 items)
 
  
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Intel Core I7 6850K Gigabyte X99 Ultra Gaming Gigabyte GTX 970 G1 Gaming Kingston HyperX DDR4 Savage 3000 MHz 
Hard DriveHard DriveHard DriveHard Drive
Samsung 840 Evo WD Green WD30EZRX  WD Green WD40EZRX  WD Green WD60EZRX  
Hard DriveOptical DriveCoolingCooling
WD Red WD80EFZX 8TB  LG CH12NS30 5x Noctua NF-A14 FLX Noctua NH-D15 
OSMonitorKeyboardPower
Windows 7 64 Bit Asus PG279Q Corsair Gaming Strafe RGB EVGA SuperNova G2 750 watt 
CaseMouseMouse PadAudio
Phanteks Enthoo Luxe Roccat Kone XTD Laser Roccat Sense Metor Sennheiser HD 598 
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Onkyo TX NR646  Harman Kardon HKTS 60 CableMod E series PSU cable set CableMod LED Strips 
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post #5 of 5
Thread Starter 
Quote:
Originally Posted by shilka View Post

Did you use stand off under the motherboard?

Is all the cables all the way in?

Did you use cooling paste on the CPU and is the CPU cooler mounted tight enough?

Yes, I used the standoffs, all nine are used and I used plastic washers for the screws. The cables are completely in. I used cooling paste for the CPU, Temps don't go over 60c. The cpu cooler is a Hyper 212 and it is correctly installed. As I said this is the same problem I had with the previous PSU but it had an actual fault that was confirmed.

I have now plugged the computer directly into a wall outlet instead of the 6-way, so far no shut offs after over an hour of use, benchmarks, games and chrome. I tried to mix the load up to see if it would shut off again. With the previous PSU it would shutoff completley randomly e.g. after a 2 hour gaming session once I had exited the game and was about to shut the computer down the computer just shut off.

Thanks for your help.
R116
(23 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 5820k @ 4.6GHz / 4.3GHz Asus X99 Deluxe Nvidia GTX 980Ti 4 X 4GB G.Skill Ripjaws 4  
Hard DriveHard DriveCoolingCooling
Seagate Barracuda 2TB Samsung 850 Evo 250GB EK Supremacy Evo  EK Mosfet X99 
CoolingCoolingCoolingCooling
EK-FC Titan X Alphacool NexXxos XT45 360 Alphacool NexXxos UT60 240 Alphacool VPP655T + EK D5 X-RES 200 CSQ 
CoolingCoolingOSMonitor
Corsair SP120 x5 Corsair AF140 x1 Windows 10 Pro x64 Benq XL2730Z @ 144Hz 
KeyboardPowerCaseMouse
CM Storm Quickfire TK EVGA 850W Supernova G2 Corsair 750D Zowie EC2-A 
Mouse PadAudioOther
OCUK Mega Mat / Steelseries QCK+ CREATIVE Soundblaster Z mCubed T-Balancer 
  hide details  
Reply
R116
(23 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 5820k @ 4.6GHz / 4.3GHz Asus X99 Deluxe Nvidia GTX 980Ti 4 X 4GB G.Skill Ripjaws 4  
Hard DriveHard DriveCoolingCooling
Seagate Barracuda 2TB Samsung 850 Evo 250GB EK Supremacy Evo  EK Mosfet X99 
CoolingCoolingCoolingCooling
EK-FC Titan X Alphacool NexXxos XT45 360 Alphacool NexXxos UT60 240 Alphacool VPP655T + EK D5 X-RES 200 CSQ 
CoolingCoolingOSMonitor
Corsair SP120 x5 Corsair AF140 x1 Windows 10 Pro x64 Benq XL2730Z @ 144Hz 
KeyboardPowerCaseMouse
CM Storm Quickfire TK EVGA 850W Supernova G2 Corsair 750D Zowie EC2-A 
Mouse PadAudioOther
OCUK Mega Mat / Steelseries QCK+ CREATIVE Soundblaster Z mCubed T-Balancer 
  hide details  
Reply
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