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NEED HELP!!!! with dell laptop internet not working

post #1 of 4
Thread Starter 
hey guys ive taken on my friends laptop to try and fix, and ive gotten to a point for some help......

so this laptop was having wifi connecting issues, it would always say "limited access" no matter what i could do it will always show that, even when i connected it with the cable, it would not show any different.........

now i need to mention that the user was not very apt at using pc........tonnes of toolbars, installed everything, 4-5 different antisoftware etc......

so i decided to reformat and i think i installed everything thats needed for software and its still showing the same thing........

im thinking its a hardware failure......but how can i tell what is the real problem before i give it back to the user with a big fat fail.....or what steps to check for?
 
money$ $y$tem
(14 items)
 
CPUMotherboardGraphicsRAM
Q9550 (E0) @ 4.2ghz (1.360) Gigabyte EP45-UD3P 7970 oc windforce, 6870CF, 4870CF an Eyefinity Corsair dominator4gb new GSkill 4gb @ oced 1158mhz 
Hard DriveOSMonitorKeyboard
Intel X25-V SSD&WD 640gb cav black, 750gb cav blk Windows 7 home premium 64bit Dell 23"LCD 2xBenQs 21.5"LED Eyefinity Razer Black Widow Mech. and Logitech illuminated 
PowerCaseMouseMouse Pad
Corsair AX750w Gold before was Ocz gameXtream 850w Silverstone Raven 2 new NZXT Phantom (white) Logitech G 500 steelseries 
Audio
7.2 setup with Z-2300 
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money$ $y$tem
(14 items)
 
CPUMotherboardGraphicsRAM
Q9550 (E0) @ 4.2ghz (1.360) Gigabyte EP45-UD3P 7970 oc windforce, 6870CF, 4870CF an Eyefinity Corsair dominator4gb new GSkill 4gb @ oced 1158mhz 
Hard DriveOSMonitorKeyboard
Intel X25-V SSD&WD 640gb cav black, 750gb cav blk Windows 7 home premium 64bit Dell 23"LCD 2xBenQs 21.5"LED Eyefinity Razer Black Widow Mech. and Logitech illuminated 
PowerCaseMouseMouse Pad
Corsair AX750w Gold before was Ocz gameXtream 850w Silverstone Raven 2 new NZXT Phantom (white) Logitech G 500 steelseries 
Audio
7.2 setup with Z-2300 
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Reply
post #2 of 4
Is it updated to the latest drivers?
post #3 of 4
Does it work with a LAN (wired) connection?
Blue & Gold X79
(21 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7-4930K  Asus X79-DELUXE  EVGA GTX 980 ti SC ACX 2.0 G.SKILL RipjawZ Series 16GB (4 x 4GB) 1866 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex4 128GB (OS) WD RE4 2x500GB RAID0 WD Caviar Black 2TB OCZ Vector 180 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vector180 480GB 480GB OCZ Vector 180 series OCZ Vector 180 480GB Lite-on DVD Burner 
Optical DriveCoolingOSMonitor
LG Blue Ray Burner Cooler Master TPC 812  Microsoft Windows 10 x64 Asus PB278Q 
KeyboardPowerCaseMouse
Logitech G19 Corsair HX1000 HAF932 Blue (custom paint) Logitech G500 
Mouse Pad
Staples 
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Blue & Gold X79
(21 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7-4930K  Asus X79-DELUXE  EVGA GTX 980 ti SC ACX 2.0 G.SKILL RipjawZ Series 16GB (4 x 4GB) 1866 
Hard DriveHard DriveHard DriveHard Drive
OCZ Vertex4 128GB (OS) WD RE4 2x500GB RAID0 WD Caviar Black 2TB OCZ Vector 180 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vector180 480GB 480GB OCZ Vector 180 series OCZ Vector 180 480GB Lite-on DVD Burner 
Optical DriveCoolingOSMonitor
LG Blue Ray Burner Cooler Master TPC 812  Microsoft Windows 10 x64 Asus PB278Q 
KeyboardPowerCaseMouse
Logitech G19 Corsair HX1000 HAF932 Blue (custom paint) Logitech G500 
Mouse Pad
Staples 
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post #4 of 4
Thread Starter 
i got wifi to work but now when i try to install the geforce drivers it loads its own program then scans the hardware then it says it cannot read the hardware???????

i did both downloads from DELL and GEFORCE
 
money$ $y$tem
(14 items)
 
CPUMotherboardGraphicsRAM
Q9550 (E0) @ 4.2ghz (1.360) Gigabyte EP45-UD3P 7970 oc windforce, 6870CF, 4870CF an Eyefinity Corsair dominator4gb new GSkill 4gb @ oced 1158mhz 
Hard DriveOSMonitorKeyboard
Intel X25-V SSD&WD 640gb cav black, 750gb cav blk Windows 7 home premium 64bit Dell 23"LCD 2xBenQs 21.5"LED Eyefinity Razer Black Widow Mech. and Logitech illuminated 
PowerCaseMouseMouse Pad
Corsair AX750w Gold before was Ocz gameXtream 850w Silverstone Raven 2 new NZXT Phantom (white) Logitech G 500 steelseries 
Audio
7.2 setup with Z-2300 
  hide details  
Reply
 
money$ $y$tem
(14 items)
 
CPUMotherboardGraphicsRAM
Q9550 (E0) @ 4.2ghz (1.360) Gigabyte EP45-UD3P 7970 oc windforce, 6870CF, 4870CF an Eyefinity Corsair dominator4gb new GSkill 4gb @ oced 1158mhz 
Hard DriveOSMonitorKeyboard
Intel X25-V SSD&WD 640gb cav black, 750gb cav blk Windows 7 home premium 64bit Dell 23"LCD 2xBenQs 21.5"LED Eyefinity Razer Black Widow Mech. and Logitech illuminated 
PowerCaseMouseMouse Pad
Corsair AX750w Gold before was Ocz gameXtream 850w Silverstone Raven 2 new NZXT Phantom (white) Logitech G 500 steelseries 
Audio
7.2 setup with Z-2300 
  hide details  
Reply
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