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Customs fees on monitors shipped from South Korea to USA

post #1 of 7
Thread Starter 

On Nov 19, 2013 around 5 pm Busan, South Korea time, I ordered two X-Star DP2710 2560x1440 Samsung PLS Panel Matte Monitors (eBay item #330932578190) from dream-seller for $279 each.

About 16 hours later, I received an email from dream-seller saying:
“The shipping time takes about 5-7 business days or longer depending on how long it takes to clear customs.
Please note that Fed ex will either bill you or ask you to pay a bill.
This bill is not the shipping fee, it is the customs that they paid in advance when picking it up at the customs.”

I was not aware of a customs charge and have not been told what it would be, which troubles me.

Can anyone provide me information on this and the practices of other sellers?

I live in Portland, Oregon USA.

Would prefer that my first post here was more positive.

 

Added:

I don’t like to wade thru a lot of posts when I’m urgently trying to satisfy a question, so I will edit this to make it easier for others who have questions on this.

 

In the [Official] The Korean PLS Monitor Club post #9450 kevinsbane advised 8528.51 as the correct customs code for Qnix QX2710.

 

Several sellers say X-Star DP2710 and Qnix QX2710 are same.

 

After registering at FedEx site, I used the 8528.51 harmonized code to estimate customs fees on X-Star DP2710. Got estimate of $5 (Merchandise Processing Fee).

 

Will know for sure after it arrives which is estimated to be Wed, Nov 27 PST.  The original shipping time was delayed at my request.

 

Appears that most USA buyers are not charged any fees, which was my initial impression.

 

Added:
The monitors arrived on Monday afternoon, Nov 25, four days after they were picked up by FedEx in Busan, KR.
Went from Busan to Anchorage, AK to Memphis, TN to Denver, CO to Portland, OR.
Customs release appears to have occurred in Anchorage during 4- hours they were there.
No fees have been charged.

Can't remember reading any post on this site saying customs fees had been paid in USA on this type of monitor.

 

Here is link to CBP.gov (Customs and Border Protection) info on internet purchases.
http://www.cbp.gov/xp/cgov/trade/basic_trade/internet_purchases.xml


Edited by Yume - 11/26/13 at 5:18pm
post #2 of 7
That is really odd. You should not have to pay customs. Especially from dream-seller. I would email him back and double check he knows you are in the US. There should be a customs code with it. I know there are more details in the catleap thread. Is search in there, or wait for another reply here.
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post #3 of 7
not sure about that but I have had items shipped to me from Malaysia (white coffee) and they never have charged me a customs fee and I have ordered from that country about 14 times now. I don't think they should charge you. I have also shipped items to Malaysia I live in Olympia, Washington.
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post #4 of 7
Thread Starter 
Talked to someone at FedEx who said there is always a customs merchandise processing fee on all imported computer equipment (asked about South Korea, Hong Kong, Japan).

In most cases, he said the processing is done at the FedEx Memphis hub.

The fee is .3464% which computes to $10.39 on a $300 monitor. However there is is a minimum fee of $25.

If that’s true, I’m guessing that sometimes the seller absorbs that cost and other times passes it on to the buyer.

In a dream-seller email response, the person thought it odd when I noted that USA members of this site had not paid customs fees.

Does anyone know if it makes a difference if the purchase is for personal use, as in my case, or business use?

Here is link to CBP.gov info on internet purchases.
http://www.cbp.gov/xp/cgov/trade/basic_trade/internet_purchases.xml

Thanks to shadman, jihawn, iplaybeats (post # 9419 in [Official] The Korean PLS Monitor Club (Qnix & X-Star)).

Any other input would be appreciated.
post #5 of 7
my purchases from Malaysia were for my personal use, I purchased Malaysian White Coffee from a company called The Coffee Tree,
I found them when I was there on vacation. however they ship my product with DHL and it is not cheap shipping.
maybe the fee is in my shipping cost but the paperwork is not itemized it only shows one flat shipping fee.
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post #6 of 7
Thread Starter 
Some customs fees information from dutycalculator.com:
MPF (Merchandise Processing Fee) on informal entries is either US$2, US$6, or US$9 per shipment.

MPF on formal entries (for imports of goods valued over US$2500) is set at 0.3464% of the value of the goods with a minimum charge of US$25 and a maximum of US$485.
post #7 of 7
Quote:
Originally Posted by Yume View Post

Talked to someone at FedEx who said there is always a customs merchandise processing fee on all imported computer equipment (asked about South Korea, Hong Kong, Japan).

In most cases, he said the processing is done at the FedEx Memphis hub.

The fee is .3464% which computes to $10.39 on a $300 monitor. However there is is a minimum fee of $25.

If that’s true, I’m guessing that sometimes the seller absorbs that cost and other times passes it on to the buyer.

In a dream-seller email response, the person thought it odd when I noted that USA members of this site had not paid customs fees.

Does anyone know if it makes a difference if the purchase is for personal use, as in my case, or business use?

Here is link to CBP.gov info on internet purchases.
http://www.cbp.gov/xp/cgov/trade/basic_trade/internet_purchases.xml

Thanks to shadman, jihawn, iplaybeats (post # 9419 in [Official] The Korean PLS Monitor Club (Qnix & X-Star)).

Any other input would be appreciated.

For imported goods or goods purchased from an international company, there are always customs fee unless it is below a dollar amount or listed as gift... obviously if these Korean Re-sellers are understating the value on the monitor package to avoid custom fees and the product gets damaged, the courier's insurance reimbursement will only be the amount listed on the customs documents...
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