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Win7 Ultimate 64bit freezes randomly (and other issues)

post #1 of 5
Thread Starter 
I have read other similar threads, but none of them have the exact same problem I am experiencing.

The interesting thing is that the problem started to occur after I updated my GeForce graphics drivers (I hadn't updated them for two months if that matters). Basically, from then on, my system randomly freezes only when I am browsing via Firefox. It freezes whenever it wants, not immediately I start browsing or after 5 or 10 mins. It simply decides to freeze and it does. Also, the screen first freezes for 3-4 secs, then it returns back to normal, freezes again for a few seconds and then a permanent freeze occurs which forces me to restart my pc. I have experimented and closed Firfeox after the first or second freeze and my pc does not freeze after this, or with other words I can manage to dodge the freeze if I close firefox.

What should I do? The temps are fine, neither the cpu nor the gpu are being overloaded, they are idle when browsing. I also checked for memory erros by testing my modules with memtest for about 30 mins and it was all fine. I strongly believe that the problem is nvidia's drivers. I also read a lot of articles by nvidia users regarding the same problem. However, I tried to rollback my drivers and the same **** happened. I was thinking of reinstalling my OS, but it works perfectly excluding those awful freezes.

If you need further info, ask. Thanks in advance
    
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post #2 of 5
Options>Advanced>General>"Use hardware acceleration when available" Uncheck this. Restart Firefox.

If the above doesn't work:

Try disabling all the add-ons and extensions on Firefox and check if it persists.
Try disabling flash, found here/ :addons > plugins
Try an older version of firefox.
Rule out any malware or virus.

Does the problem occur after wake-from-sleep?
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post #3 of 5
Thread Starter 
I disabled "use hardware acceleration when available", but I think that the problem is concerning my whole OS even though the freezes only occur when browsing via Firefox.

I forgot to mention that my PC did not turn off itself after I commanded it to do so last night. I hit the "shut down"button but what actually happened is that I got a black screen with the monitor led going from green to brown (indicating that my pc has shut down), but my pc was still running. Therefore, I had to restart it and turn it off again. what the hell is that?


--Update: my pc just froze and a weird, buzzing noise appeared as i was trying to open a folder from my desktop. wth was that
Edited by SethCohen - 11/22/13 at 8:48am
    
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post #4 of 5
Buzzing? eh-smiley.gif Was some audio playing when that happened?
Are you sure there was no CPU/Ram spike during the freeze. Did you have taskmanager running during the freeze?

Check your HDD for errors. (Seatools, crystal disk etc)

As this problem seems too extend beyond firefox freezes, maybe a windows reinstall is a good way to go. mellowsmiley.gif
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post #5 of 5
It could be some sort of malware, like those lovely rogue bitcoin miners that are going around. If you have something like that on your system, when it fires up and starts pounding the GPU you could see results like that.

Unfortunately most of the samples I've come across aren't picked up by most A/V packages mad.gif

Keep GPU-Z running and monitor the GPU load. See if it's suddenly pegged while web browsing or whatever non-gaming task you're doing.
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