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"Windows detected a hard disk problem"

post #1 of 6
Thread Starter 
Friend got this error, and I usually am good with troubleshooting stuff like this... But I have never seen this before.

13876423.jpg

Any idea what might be the issue?
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Skylake - Budget
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Acer C720
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CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
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Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
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Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
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Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
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post #2 of 6
your hard drive might be failing. Back up your important data.
 
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post #3 of 6
Thread Starter 
Quote:
Originally Posted by ez12a View Post

your hard drive might be failing. Back up your important data.

So the HDD is actually, failing? Been around computers since 1999 and I've never known a person with a HDD that failed. I knew it happens but I have never actually seen it happen myself.

Thought it might be a virus initially but it doesn't look like it from some research I did =/
Skylake - Budget
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Acer C720
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
AudioOther
Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
OSMouseAudioAudio
ChromeOS Logitech M705 FiiO E10 Ultrasone Pro 550 
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Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
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Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
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Razer Black Widow Dell: 375 Watts Dimension 9200 DeathAdder BE 
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Skylake - Budget
(14 items)
 
Acer C720
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CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
AudioOther
Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
OSMouseAudioAudio
ChromeOS Logitech M705 FiiO E10 Ultrasone Pro 550 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
Hard DriveHard DriveOSMonitor
Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
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Razer Black Widow Dell: 375 Watts Dimension 9200 DeathAdder BE 
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post #4 of 6
Quote:
Originally Posted by Bboy500 View Post

So the HDD is actually, failing? Been around computers since 1999 and I've never known a person with a HDD that failed. I knew it happens but I have never actually seen it happen myself.

Thought it might be a virus initially but it doesn't look like it from some research I did =/

download a utility like HD Tune that can read smart data and look through it. If you see a lot of errors or unrecoverable errors then you have your answer. SMART may not be the most accurate or relaible, but typically it works pretty well in indicating overall drive health.

Just back your data up.

I've seen many, many failed spindle drives of all makes and models. This does not surprise me.
 
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Work Rig
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CPUMotherboardGraphicsRAM
i7-2700k @ 4.5GHz  Asus P8Z68-V/Gen3 Asus GTX 1070 Strix OC G.Skill Ripjaws 16GB 
Hard DriveCoolingOSKeyboard
Crucial M4 128GB + 1TB F3 + Crucial M500 256GB Noctua NH-D15S Windows 10 Pro Cooler Master Novatouch TKL 
PowerCaseMouseMouse Pad
Cooler Master V1000 600T SE Roccat Kone XTD Steel Series 9HD 
CPUMotherboardGraphicsRAM
i7 950 Rampage III Gene 2x EVGA GTX 680 SLI 24gb HyperX 
Hard DriveCoolingOSMonitor
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post #5 of 6
The SMART data is reporting imminent failure. Windows monitors this and is letting you know that your HDD is on the way out. You can verify with something like CrystalDiskInfo

HDDs can and do fail more often than you may realize.
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RYZEN
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OFFICE PC
(12 items)
 
20TB_HOMENAS
(9 items)
 
CPUMotherboardGraphicsRAM
Ryzen 1700X ASRock Fatal1ty X370 Professional Gaming XFX 390x Corsair Vengeance LPX 64GB DDR4 
Hard DriveOptical DriveCoolingOS
A bunch of swappable SSDs LG BD-ROM Thermaltake CL-P039-AL12BL-A Contac Silent Windows 7 
MonitorKeyboardPowerCase
Generic Korean 32" 4K Generic mechanical rainbow LED lit SeaSonic G Series 550-Watt AZZA Helios 910 CSAZ-910 
MouseAudio
Logitech G500 T1 24BIT Tube USB DAC 
CPUMotherboardGraphicsRAM
AMD Athlon II X2 255 ASRock 970DE3/U3S3 Radeon X300 Kingston KHX1600C9D3/4GX 
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post #6 of 6
Thread Starter 
My friend has already backed up his data and is planning on buying a new drive smile.gif

Appreciate the replies.
Skylake - Budget
(14 items)
 
Acer C720
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
AudioOther
Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
OSMouseAudioAudio
ChromeOS Logitech M705 FiiO E10 Ultrasone Pro 550 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
Hard DriveHard DriveOSMonitor
Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
KeyboardPowerCaseMouse
Razer Black Widow Dell: 375 Watts Dimension 9200 DeathAdder BE 
Mouse PadAudioAudio
Steelseries QCK+ Xonar DG Hifiman HE-400 
  hide details  
Reply
Skylake - Budget
(14 items)
 
Acer C720
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
AudioOther
Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
OSMouseAudioAudio
ChromeOS Logitech M705 FiiO E10 Ultrasone Pro 550 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
Hard DriveHard DriveOSMonitor
Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
KeyboardPowerCaseMouse
Razer Black Widow Dell: 375 Watts Dimension 9200 DeathAdder BE 
Mouse PadAudioAudio
Steelseries QCK+ Xonar DG Hifiman HE-400 
  hide details  
Reply
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