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DFI is in trouble. - Page 5  

post #41 of 220
Quote:
Originally Posted by selectodude View Post
You kidding dude? Name a non-enthusiast/OEM that uses a DFI board. If the enthusiasts boycotted them, they'd feel it. They would really feel it.
That's what I'm sayin.
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post #42 of 220
What a shame.
HG has personally help me several times with success.
RG's guides were also very helpful.
The site is still down and I do hope its for maintanence, but by Happys tone,
I dont believe it looks good.

I believe in what is right, a petition and emails to DFI's support division might shake them up a bit.

Without DFI, I guess I go back to Abit again.

Who has the know how here to get a petition started?
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post #43 of 220
I can only say that I understand this sort of thing happening.

My board... well, the last three that I've RMAed, have been ****. I actually feel somewhat resentful to DFI because a $75 Abit board I had ran more stable than a DFI board twice that price. Same settings, same everything. AND, I had to buy better memory and a better PSU. Goodbye $300 on DFI's hype on boards that crash all of my games, come DOA, and won't hold a stable overclock for ****. The whole time I was RMAing these damned boards, I was using an Abit board as backup. Never had any problems with that board.
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post #44 of 220
I hear a -lot- of complaints about the NF4 boards... asides the DOAs I'm certain that most RMAs of them are usually due to "I don't know *** I'm doing with this thing." They aren't easy to work with and I'm not quite sure why people buy them and expect it to do exactly what other boards do. Their BIOSes are strung tight as piano wires so typically "auto"="fail". Then comes the eleventy billion memory settings. It's not an easy thing.

After getting to know the SLI-DR it was very hard for me to skip back to this Infinity. It's got next to nothing in common and is very much more limiting in memory. Then I realized, now with C2D that memory means EVEN MEANS LESS THAN IT DID ON THE A64s. However, I've found that between MEMSET3.0 and the BIOS it's nearly as tweakable as the NF4s.

Another thing people can't seem to wrap their minds around is that MEMORY IS NOT JUST ABOUT X-X-X-XX @ XXXMHz. Those secondary timings you never see on other boards? Yeah, they affect performance nearly as much as the cas-ras-ETC. ETC. Read delay? What's that? What do you mean my memory won't score as high on 4-4-4-12 RD7 as 4-5-5-15 RD6? If you don't know exactly what I'm talking about, it's because you're a gamer... not an overclocker. It's that simple.

Wow... now that I've gone on about a page on a million things off-topic. I'm gonna have to think on what to do next.

Anyways, I know that the ATI CFX3200 chipset boards were AMAZING memory clockers but some how got mated to a ULI raid controller that was UTTER ****. Another "*** were they thinking" moment. The markets moving so fast that the board barely got anytime to mature before POOF C2D put the last nail in its coffin. Why busy yourself writing a new BIOS to fix a RAID issue if its already a platform on its way out?

Ugh, DFI is definitely slipping. Everything is slow to market and the Infinity's initial BIOS poor performance really put a crimp into everything even though its actually been addressed for the most part with the 11/15 BIOS. The RD600 is about two months too late to really make a show against a pretty good 680i chipset. Now it just looks 'ho hum' same o' performance. Unless R600 saves it... it's going to be a dud. Then DFI puts out an insane board like the RD600 with about 985723809 memory options and is trying to kill the only good support decision DFI ever made.

It looks bleak. Oh well. I'll send DFI off with smile and a wave. Now, the decision is between all the other manufacturers. I don't think any of them are ever going to be able to step into DFI's shoes. They all currently make boards for the gamers... not the overclockers... whom they pretty much pretend don't exist. They'd rather pack their boards with lights, monkey bars and gimmicky crap like onboard WiFi and crappy sound cards, barely better than onboard than make a truely badass OCing board.
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post #45 of 220
When I received an E-Mail earlier this week from Asus's RMA department I was pleased with the speed of their RMA process and how easy it was. One thing caught my eye, Several "New" department phone extensions!

Is Asus specializing their tech support departments as far as accessory replacements and Motherboard Bios troubleshooting?

What does this mean for the Quality of their current tech support? will specialization of departments make it more easy to find a solution or is it a move that will inevitably complicate troubleshooting multiple or complicated problems.




Quote:
Bios Department: 502-995-0883 Ext.7172

For Accessory Orders please visit http://estore.asus.com or contact 510-739-3777 ext 5116
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post #46 of 220
Oh dear lord, now that I finally find the gem that is DFI, they have to go and tank dfi-street? Dude if that website goes down, Im out. HELLLO back to ASUS... DFI-street was the ONLY thing that got my sig rig up and running, well that and LOTS of caffeine/liquor.
    
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post #47 of 220
I bought my first DFI board, the RDX200CF-DR, which is mentioned in the OP's quote, for £44 delivered.

I read the horror stories on Newegg about major and fundemental problems with the board, but for the price I decided that it was well worth the risk and if I had any problems I could get an RMA or a refund and go back to using my Abit AX8.

I've got a Revision A03 board - this seems to be the least buggy of the boards, but also says something; the fact that DFI needed 3 revisions of the board before they could get one working.

However, all credit to DFI - it is an awesome board. There are hundreds of tweaks, more features than I'll need, and I've got my 3000+ to 2.45ghz easily. The board itself has been perfectly stable, and I've played 23 hours of BF2 fine, and never had a dodgy POST unlike with my AX8.

There are bads points though. For some unknown reason driver install of my sound module fails, which has led me to grabbing a Sound Blaster Live!. The board hated my TwinMOS Dual Channel stuff, and would crash instantly in games until the timings were loosened - however, I wanted to upgrade my RAM at some point anyway and having just got a new job I bought 1GB of G.Skill HZ, another to follow soon. Fitting the RAM was anything but easy - I would estimate it took me half an hour, with the board refusing to boot, freezing on POST, until it finally worked after multiplie CMOS clears and changing of slots and its been working fine ever since.

TBH, I got much more than I paid for - a DFI Crossfire Socket 939 board for £44 delivered, new??? I'm happy, and I hope that DFI keep DFI-Street thanks to all the help they have given me.

In the UK, we have Bulldog as our rep, and he is excellent - he has walked me through every step of installing and picking new RAM, so all credit to him
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post #48 of 220
Quote:
Originally Posted by prosser13 View Post
TBH, I got much more than I paid for - a DFI Crossfire Socket 939 board for £44 delivered, new??? I'm happy, and I hope that DFI keep DFI-Street thanks to all the help they have given me.
This is also true for me, I've bought the DFI Infinity Ultra M2 for 90€, around 50£. I got a lot more that what I've payed for, but only after some tweaking. The install process wasn't a piece of cake, but I finally got the hang of it with the help of both OCN and DFI-Street to which I express my gratitude.

These aren't n00b mobos and unfortunately there are a lot that buy DFIs just because they heard that they OC a whole lot better than the other without reading as to what PSUs/RAMs are compatible. It's true they're good, but only the right support can shed some light for questions like "What does this button do?" and that's the reason DFI Street exists(ed).

I would really appreciate if Oskar and the other BIOS gurus would get involved a bit more in offering a better documentation for the BIOSes they provide since honestly it's a bit hard for a couple of guys to offer tech support to all the DFI owners, no matter how well intentioned they may be.
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post #49 of 220
wow I had always heard great things about dfi... That sucks
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post #50 of 220
I'm not entirely surprised. There just isn't much money to be made in this industry. Competition is cut-throat, margins are slim to none, and with as fast as technology moves, getting stuck with old and low-demand inventory is a constant problem.

Companies like us, who cater to enthusiasts, have it even harder. Face it - you're a picky bunch When chipset X comes out, we all rave and rush out to buy it. So, DFI makes a million of them to meet demand. 2 weeks later, chipset Y comes out... and demand for X is all but gone. Now DFI is stuck with a ton of boards that nobody wants.

The enthusiast market is a double edged sword - you guys spend, BY FAR, more per person on computer hardware than any other private market segment, but you're also the most fickle. The "hot item" changes daily, so it's very hard to how much of any given product to produce/buy.

Thus, it's extremely hard for any company to try to focus on that market, and I think this is likely a large factor with any problems DFI is having.
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