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Any Comcast Xfinity users around?

post #1 of 14
Thread Starter 
We recently switched to Comcast and we're having a bit of an issue with the network. I'm unable to connect my laptop, phone and tablet to the network. That being said, another laptop and desktop are able to connect wirelessly without hassle.
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Oddyseus
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post #2 of 14
Quote:
Originally Posted by Ibage View Post

We recently switched to Comcast and we're having a bit of an issue with the network. I'm unable to connect my laptop, phone and tablet to the network. That being said, another laptop and desktop are able to connect wirelessly without hassle.


Assuming you're using a router?

have you done the basic things such as reset modem + router?
 
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post #3 of 14
Thread Starter 
It's a modem with built in wifi.And yeah. I've done the usual troubleshooting stuff
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post #4 of 14
Quote:
Originally Posted by Ibage View Post

It's a modem with built in wifi.And yeah. I've done the usual troubleshooting stuff

huh. interesting.

just for curiosity sake have you tried logging off one of your PC's (turn internet off one the 1 pc that works) and try to log on to one of the computer's you couldnt get to connect?

might be limiting the amount of users allowed on wireless
Edited by krisz9 - 11/25/13 at 3:10pm
 
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post #5 of 14
Quote:
Originally Posted by krisz9 View Post

Assuming you're using a router?

have you done the basic things such as reset modem + router?

Xfinity is comcasts all in 1 service IIRC, its a wireless router and modem all in 1 as well as phone and i can't remember TV?
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post #6 of 14
The problem is likely with the modem/router combo, many have issues with apple products and are known to have connectivity issues.
Head to the link below for direct help from comcast if you want.
http://forums.comcast.com/t5/Home-Networking-Router-WiFi/bd-p/10


I had issues with their arris/motorola all in one, returned it and purchased my own separate modem and router.
Edited by Laylow - 11/25/13 at 3:16pm
post #7 of 14
Try setting a static to the devices you can't connect with.
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post #8 of 14
Quote:
Originally Posted by ShortySmalls View Post

Xfinity is comcasts all in 1 service IIRC, its a wireless router and modem all in 1 as well as phone and i can't remember TV?

I have xfinity...

but i didnt get the whole wireless thing because I think the router was extra and i had an old one, so im using that. (not really old, but you get my point).
 
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Future Dream Rig
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i7 4770k Asus Maximus VI Hero NVIDIA GeForce 8800 GTS 320MB G.SKILL Ripjaws X Series 8GB (2 x 4GB) DDR3 213... 
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WD 500 GB 5200 RPM Windows 7 24" LCD 1080p Microsoft Digital Media Pro 
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750W Antec Xion Black w/ Blue LED 
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intel i7-4770K (recently purchased, exempt) ASUS maximus VI hero (recently purchased, exempt) GIGABYTE R9 290 (extra: another r9 290 for late... G.SKILL Ripjaws X Series 8GB (2 x 4GB) DDR3 213... 
Hard DriveHard DriveCoolingCooling
SAMSUNG 840 Pro Series 256GB WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Ca... Koolance Radeon r9 290 VGA Liquid Cooling Block... Alphacool NexXxoS XT45 Full Copper Triple 140mm... 
CoolingCoolingCoolingCooling
Alphacool NexXxoS XT45 Full Copper Dual 140mm R... XSPC RayStorm High Performance Acetal CPU Liqui... Swiftech MCP655-PWM-DRIVE 12v Water Pump Module... Bitspower Water Tank Z-Multi 250 Inline Reservo... 
CoolingCoolingMonitorKeyboard
EK D5 X-Top Acetal Pump Top CSQ - Laing D5 & Sw... [extra: Koolance VGA Block Connecting Set - 2-C... Crossover 27QW 27" IPS 1440p Corsair Vengeance K70 Keyboard (red switches) 
PowerCaseMouseAudio
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WC and misc:distilled water, sleeving, drain/fi... Swiftech Lok-Seal™ Compression Fitting G1/4 Thr... PrimoChill PrimoFlex Advanced LRT Tubing 3/8"ID... Phanteks 140mm x 25mm Black Frame / White Blade... 
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post #9 of 14
Even the cheapest of router and modem seperate is a better option than those gateways(modem/router in one box). The installers don't often tell people that as they're between a rock and a hard place. They get what equipment they get but if you tell someone about it they typically don't have a positive response.
post #10 of 14
just buy you own wireless router run 1 cable between the xfinity and this and then you will be able to hook all wireless devices up..
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