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BSOD Bad Pool Caller

post #1 of 3
Thread Starter 
BSODreport.zip 1614k .zip file

This only happens during battlefield 4 game transitions, forcing me to exit the game after the round's end, then re-enter the game after the new map has loaded.

Windows 8
x64
full retail version
hardware~1-2 yrs
OS less than two months
post #2 of 3
It sounds like what you're experiencing is what many AMD users are experiencing right now. Currently I haven't seen any actual fixes. Some had luck with trying the newest beta driver.

In regards to your actual dumps, they are all addressing your atikmdag.sys. Try uninstalling Catalyst Control Centre and only installing the display driver Driver reference table

Otherwise it seems like bad luck for amd users, and bad coding on DICE's part.
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ASRock E3G3
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post #3 of 3
Indeed what version of Catalyst do you have installed?
There may also be some interesting compatibility issue between the AMD driver and perhaps another driver on the system - for that reason I want to go ahead and enable the driver verifier, just incase there is another driver on the system mishebaving and making AMD look bad (while it looks almost conclusive it is an issue with AMD itself, I like to rule this out).

Driver Verifier

IMPORTANT
You may wish to print out these instructions in order to refer to recovery steps if your computer fails to restart after enabling the Driver Verifier (thus rendering this page inaccessible)


The Driver Verifier is a component of Windows starting with Windows Server 2003 (8, 7, Vista, XP, 2008/R2) which is used to promote stability and reliability. Drivers are kernel-mode components that if do not behave correctly can cause system corruption, failures and other crashes.

If a non-Microsoft driver is running around in bad territory and causing your computer to blue-screen, turning on the Driver Verifier will help to pinpoint which driver is at fault, after which it then can be updated or removed from the system.

How to enable the Driver Verifier

Create a System Restore point

This section does NOT apply to Windows XP, Windows Server 2003 or 2008/R2

1. Click Start
2. In the search box, type sysdm.cpl and then press ENTER.
3. Verify that the system disk is selected and click the Create button.
4. Type a description for the restore point.
5. Click the Create button. A status bar will appear as Vista saves your files. When the process is complete, a message box will appear indicating that the restore point was created.

Configure Driver Verifier

1. Click Start
2. In the search box, type verifier and then press ENTER.
3. Ensure that Create custom settings (for code developers) is selected and then click Next.
4. Select Select individual settings from a full list and then click Next.
5. Place a check mark next to the following boxes:
  • Special Pool
  • Pool Tracking
  • Force IRQL Checking
  • Deadlock Detection
  • Security Checks (Windows 7 and Windows 8)
  • DDI compliance checking (Windows 8)
  • Miscellaneous Checks

6. Click Next and then choose Select driver names from a list.
7. Click the Provider column to sort drivers by their provider.
8. Place a check mark next to each item that is NOT provided by Microsoft or Microsoft Corporation.
9. Click Finish and restart your computer.

What you should know about the Driver Verifier

The Driver Verifier works by monitoring the drivers you selected and then if a violation is detected, it will immediately cause a blue-screen

Sometimes after the Driver Verifier is enabled and you restart your computer, you may blue-screen before being able to log on to Windows. This happens when the Driver Verifier detects a violation from a driver that is set to load at boot time. This is no cause for concern - to resume normal operation, follow the below steps:

1. Restart the computer in Safe Mode by selecting it from the F8 boot menu (press F8 repeatedly after the system restarts).
2. Once in Safe Mode, do the following:

If you created a restore point and are NOT running Windows XP, Windows Server 2003 or 2008/R2:
  • Click Start, type system restore in the search box, and then press ENTER.
  • Restore your computer to the point you created beforehand.

If you are running Windows XP, Windows Server 2003 or 2008/R2, or could not create a restore point beforehand:
  • Click Start, type cmd in the search box, and then press ENTER.
  • At the command prompt, type verifier /reset and then press ENTER.
  • Restart your computer

How long do I leave the Driver Verifier enabled?

Keep the Driver Verifier enabled for around 24-48 hours - don't worry too much about getting the timing perfect. If your computer does not blue-screen during that time, you can disable the Driver Verifier by following the steps above.

A blue-screen occurred, what should I do?

The minidumps generated by your blue-screen will now have more information in them due to Driver Verifier being enabled. They will be located at %windir%\Minidump. Save these and attach them to your next reply for analysis.
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Ol' Sandy
(28 items)
 
"Zeus"
(12 items)
 
Elite Preview
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CPUMotherboardGraphicsRAM
Intel Xeon E3-1230v3 Gigabyte GA-Z97X-UD5H-BK MSI Gaming GTX 980 Kingston 32GB (4x8) 
Hard DriveHard DriveHard DriveHard Drive
Plextor PX-256M5S 256GB Samsung EVO 1TB Hitachi HDS721010CLA332 Hitachi HDS723020BLA642 
Hard DriveHard DriveHard DriveOptical Drive
Hitachi HDS723020BLA642 Hitachi HUA722010CLA330 WDC WD10EARS-00Z5B1 TSSTcorp CDDVDW SH-S223B 
CoolingCoolingOSMonitor
Phanteks PH-TC14PE with TY-140's Lamptron FCv5 (x2) Windows 8 Pro 64-bit Dell U2412M 
MonitorMonitorMonitorKeyboard
Dell U2412M Dell U2212HM Dell U2713HM Topre Realforce 87UB | Ducky DK9087 G2 Pro 
PowerCaseMouseMouse Pad
Corsair AX-750 Corsair Obsidian 650D Logitech G700 XTRAC Ripper XXL 
AudioAudioAudioAudio
Beyerdynamic DT-770 Pro 250ohm Schiit Bifrost DAC Schiit Asgard 2 HiVi Swan M50W 2.1 
CPUMotherboardRAMHard Drive
Intel Xeon E5-2620 Super Micro X9SRL-F-B 128GB 1333MHz LSI 9271-8i 
OSPowerCase
VMware ESXi 5.5 SeaSonic SS-400FL2 Fractal Define R3 
CPUMotherboardGraphicsRAM
Intel Core i5-3437U HP EliteBook Folio 9470m  Intel HD Graphics 4000  16GB DDR3 SDRAM 
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256GB SSD Windows 10 Insider Preview 
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