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MSI Z87-G45 Warranty gone because pins are bend. Need some help

post #1 of 3
Thread Starter 
So I had a DOA at least I thought it was a DOA motherboard. I send it back now they tell me the pins are bend from the CPU socket while I 100% I didn't bend them. They say I incorrectly installed the CPU but the CPU isn't damaged. Is there any way to proof them I did not do that and that I got it that way? Or am I kinda screwed and just have to pay for the broken motherboard?
post #2 of 3
You can keep repeating that to them hopping they would believe you. Then you can threat them that you would open an dispute with your credit card company to get your money back if they're unwilling to help. Finally, if they're still unwilling to help, contact your bank.
Ivy Bridge
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Ivy Bridge
(21 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 3570K Gigabyte GA-Z77X-UD5H EVGA Geforce GTX 780 Classified Crucial Ballistix Sport 2x8GB 1600Mhz CL9 
Hard DriveHard DriveHard DriveHard Drive
Samsung 830 Western Digital WD1001FALS Samsung HD753LJ ST3300822AS 
Hard DriveCoolingCoolingOS
Western Digital RED 3 TB Custom Loop Lamptron FC Touch Windows 8.1 update 1 Professional 
MonitorKeyboardPowerCase
Dell P2414H CM Storm Quickfire Rapid Red EVGA G2 1000W Cooler Master Cosmos II 
MouseMouse PadAudioAudio
Logitech G502 Logitech G240 Beyerdynamic DT 880 Premium 600 OHM Schiit Valhalla 
Audio
M-Audio AV40 
  hide details  
Reply
post #3 of 3
If they refuse it, file a chargeback with your CC/bank. Don't let them screw you over if it genuinely was the case you didn't bend the pins.
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Overclock.net › Forums › Intel › Intel Motherboards › MSI Z87-G45 Warranty gone because pins are bend. Need some help