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I7 4770k, time for RMA?

post #1 of 6
Thread Starter 
fresh build sometimes failing Intel Processor Diagnostic Tool. Took everything out including graphics card and extra stick of ram and did cross testing. All that's in the case now = CPU, CPU cooler(NH-D14), 1 stick of Crucial Ballistix Tactical, SSD, PSU. All settings stock, no OC.


-BSOD - Memory_Controller error
-Intel Processor Diagnostic Tool, sometimes passes, other times it fails at Integrated Memory Controller Test, Memory Verification Test 1 Fail. (Max temp 65 Celsius)
-Memtest86+ for 9 passes(8 hours or so), no errors. (Max temp 48 Celsius)
-Windows(8) Memory Diagnostic Tool, no errors returned either.
-Prime95 FPU/Small FFT test: 1 core fails immediately (Max temp 74 Celsius)
-Prime95 Blend test: Fails immediately: Hardware Failure, Fatal Error: Memory Controller error. (Max temp 77 Celsius)
-DPC Latency- steady yellow, ~1000 Micro Second latency
-Intel Burn Test, Fails Standard test within 5 passes

Idle temp: 27 Celsius, Max temp 77 Celsius


Full build:
-i7 4770k @ 3.50GHz (stock settings)
-GA-Z87x-UD4 F7 bios
-Crucial Ballistix Tactical DDR3 1600 @ 1.50V, 8-8-8-24, 2x8GB, took out one 8GB module for testing purposes.
-Plextor 256M3 SSD, Firmware updated to the newest 1.07
-Corsair HX750 Gold plus PSU
-Noctua D-14 in push & pull configuration.
-Windows 8.1, newest drivers installed


Any help would be appreciated, thanks!

Daci
post #2 of 6
Welcome to the board. Definitely sounds like its time to RMA the CPU. Problems like this can be hard to diagnose without spare parts to swap. What is the retailer return/exchange policy for the CPU? Ask a friend or the retailer to test the cpu if possible. Good luck. smile.gif
 
Ivy 3243C807
(11 items)
 
Ivy 3229B892
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CPUMotherboardGraphicsRAM
Intel 6800K Gigabyte Champion Radeon Fury X 3X Crucial Elite  
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Corsair H110 Windows 10 Pro Acer 28" 4K CM Masterkeys Pro L 
PowerCaseMouse
EVGA G2 1300W TT Core X9 Razer DeathAdder 
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Intel 3770k 4.8GHz / 1.25v Gigabyte Z77X-UP4-TH Powercolor PCS+ 7870 Myst Edition Mushkin XMP 2400C10 
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Plextor M3 128GB Zalman CNPS20LQ Windows 8 Pro 1080p 
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Ivy 3243C807
(11 items)
 
Ivy 3229B892
(11 items)
 
CPUMotherboardGraphicsRAM
Intel 6800K Gigabyte Champion Radeon Fury X 3X Crucial Elite  
CoolingOSMonitorKeyboard
Corsair H110 Windows 10 Pro Acer 28" 4K CM Masterkeys Pro L 
PowerCaseMouse
EVGA G2 1300W TT Core X9 Razer DeathAdder 
CPUMotherboardGraphicsRAM
Intel 3770k 4.8GHz / 1.25v Gigabyte Z77X-UP4-TH Powercolor PCS+ 7870 Myst Edition Mushkin XMP 2400C10 
Hard DriveCoolingOSMonitor
Plextor M3 128GB Zalman CNPS20LQ Windows 8 Pro 1080p 
PowerCaseMouse
Seasonic X650 Gold Coolermaster HAF XB Logitech K400 
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Reply
post #3 of 6
Quote:
Originally Posted by dacimvrl View Post

fresh build sometimes failing Intel Processor Diagnostic Tool. Took everything out including graphics card and extra stick of ram and did cross testing. All that's in the case now = CPU, CPU cooler(NH-D14), 1 stick of Crucial Ballistix Tactical, SSD, PSU. All settings stock, no OC.


-BSOD - Memory_Controller error
-Intel Processor Diagnostic Tool, sometimes passes, other times it fails at Integrated Memory Controller Test, Memory Verification Test 1 Fail. (Max temp 65 Celsius)
-Memtest86+ for 9 passes(8 hours or so), no errors. (Max temp 48 Celsius)
-Windows(8) Memory Diagnostic Tool, no errors returned either.
-Prime95 FPU/Small FFT test: 1 core fails immediately (Max temp 74 Celsius)
-Prime95 Blend test: Fails immediately: Hardware Failure, Fatal Error: Memory Controller error. (Max temp 77 Celsius)
-DPC Latency- steady yellow, ~1000 Micro Second latency
-Intel Burn Test, Fails Standard test within 5 passes

Idle temp: 27 Celsius, Max temp 77 Celsius


Full build:
-i7 4770k @ 3.50GHz (stock settings)
-GA-Z87x-UD4 F7 bios
-Crucial Ballistix Tactical DDR3 1600 @ 1.50V, 8-8-8-24, 2x8GB, took out one 8GB module for testing purposes.
-Plextor 256M3 SSD, Firmware updated to the newest 1.07
-Corsair HX750 Gold plus PSU
-Noctua D-14 in push & pull configuration.
-Windows 8.1, newest drivers installed


Any help would be appreciated, thanks!

Daci

Have you updated your drivers? You should have intel driver + many others in your MB driver section.
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7-4790k MSI Z97 Gaming 5 Sapphire R9 290X Tri-X 2x8gb ADATA 2133MHz CL10 
Hard DriveCoolingOSKeyboard
Mushkin 1 TB SSD & Samsung F3 spinpoint 1 TB MCP655A + 2 x MCP320 + EK supreme copper Win10 Corsair K70 Lux 
PowerCaseMouse
Corsair 750W Bitphenix Monstrous water cooling case Logitech G9X 
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My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7-4790k MSI Z97 Gaming 5 Sapphire R9 290X Tri-X 2x8gb ADATA 2133MHz CL10 
Hard DriveCoolingOSKeyboard
Mushkin 1 TB SSD & Samsung F3 spinpoint 1 TB MCP655A + 2 x MCP320 + EK supreme copper Win10 Corsair K70 Lux 
PowerCaseMouse
Corsair 750W Bitphenix Monstrous water cooling case Logitech G9X 
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post #4 of 6
Thread Starter 
@josephimports
Thanks for the reply! I got it from Staples, not exactly sure what their return policy is. I would imagine I pbly have to go through Intel for RMA, unfortunately.


@Just a nickname
Thanks for the suggestion. I installed the newest drivers from Gigabyte's website as soon as I installed windows. All of them frown.gif
post #5 of 6
Going through intel directly will be quicker anyway wink.gif in my limited experience, yes, I'd say you've got a RMA on your hands
    
CPUMotherboardGraphicsRAM
4790k (4.7 @ 1.13V) VII Impact 1070 FE Ballistix LP 2x8GB (2133 9-10-9-24 T1) 
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XP941 256GB Ultra II 960GB D15 10 
MonitorKeyboardPowerCase
X34 Poker 2 (Clears) 460w fanless FD Nano S 
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G303 Artisan Hayate Audioengine D1 + AT A700X 
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CPUMotherboardGraphicsRAM
4790k (4.7 @ 1.13V) VII Impact 1070 FE Ballistix LP 2x8GB (2133 9-10-9-24 T1) 
Hard DriveHard DriveCoolingOS
XP941 256GB Ultra II 960GB D15 10 
MonitorKeyboardPowerCase
X34 Poker 2 (Clears) 460w fanless FD Nano S 
MouseMouse PadAudio
G303 Artisan Hayate Audioengine D1 + AT A700X 
  hide details  
Reply
post #6 of 6
Thread Starter 
Quote:
Originally Posted by fleetfeather View Post

Going through intel directly will be quicker anyway wink.gif in my limited experience, yes, I'd say you've got a RMA on your hands

haha, thanks for the tip smile.gif RMA it is.. I guess there's a first time for everything..
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