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Random Freezing, Replaced Everything  

post #1 of 14
Thread Starter 
I'd like to think that I'm fairly skilled and experienced when it comes to diagnosing tech problems but this honestly has me stumped.
Specs:
OS: Windows 8.1 / Windows 7 Ultimate
CPU: Intel I7 3770k 3.9ghz Turbo Boost (Stock Speed)
CPU Cooler: Cooler Master Hyper 212 Evo
Mobo: Asrock z77 Extreme3 Bios 1.50
GPU: Evga GTX 670 4GB 04G-P4-2673-KR
PSU: Thermaltake SMART M Series SP-850M 850W / Antec EarthWatts EA650 650W (original PSU)
Mem: 16gb Corsair Vengeance CMZ8GX3M2A1600C9B (2 8GB Kits)
HDD: Western Digital Green WD10EARS 1TB 5400 RPM
DVD/CD: HP DVD Writer 1070r
CASE: Antec 900

This new build (about 6 months old now) has been giving me problems since day 1. Windows freezes randomly, I can be browsing the internet, gaming or idle. It even occurs sometimes when Windows is loading. The entire system becomes unresponsive and I have to do a hard reset. Until lately there has been no pattern to it. I honestly think I've tried everything at this point but here's an extensive list of what I have tried so far...

1. Ran Memtest extensively. I started running it with all 4 sticks for about 12 hrs (not sure how many passes) with no errors. I then ran each stick separately, each for 24 hrs (again not sure how many passes it was) with no errors. And then after that, just because I was able to, I RMA'd the ram. I know the memory is not listed on AsRocks website compatibility list for this board but I have found it is compatible through my own research. I am also aware that running 2 different kits can produce errors, but I have tested 1 8gb kit (2x4gb) and it still freezes. I have tried 1 kit in a1 and b1 slots as well as a2 and b2 slots.
2. RMA'd the CPU. I have re seated the heatsink/CPU cooler numerous times (using Arctic Silver 5). At stock speeds (3.7 - 3.9ghz Turbo Boost)the temps run at about 34c idle & 60c full load in Prime95. I've tried overclocking and under clocking the CPU. I've got it to 4.4ghz at 1.18v. It ran at about 75c under load in Prime95 for 2hrs+ with no errors but will still freeze randomly. I've also ran it at 3.5 ghz at about 1.15v (60c under load) for several hours in Prime95.
3. RMA'd the motherboard. Initially I was running Windows 7 and I could recreate the freezing when installing the motherboards driver for the onboard LAN. So I figured the onboard LAN or driver might be to blame. But I have replaced the board, removed the driver and disabled the onboard LAN in the BIOS with the same result.
4. Ran extensive tests on the HDD with no errors. I replaced the SATA cables, tried using different SATA ports on the motherboard. I also tried replacing the HDD with an SSD.
5. Tired different GPU drivers. I always run the most current drivers, but I have also tried several previous versions as well as beta drivers. Replaced the GPU. I installed my GTX 280 from my previous build.
6. Replaced the PSU. Originally I had built this system with an Antec EarthWatts EA650 650W and replaced it with the Thermaltake 850M attempting to remedy the freezing.
7. Removed the HP DVD drive completely.
8. I am currently running the BIOS at default settings and with the current BIOS update 1.50. I've tried changing numerous settings in the BIOS. All of the BIOS changes were made individually and stress tested. I've tried downgrading the BIOS to previous versions (1.20). I have interchanged the all the DRAM settings. I have used the XMP profile. I have set the memory settings manually (9 9 9 24 2N & 1600mhz). I have run the memory at 1333mhz, which is what the board defaults it to without the XMP profile. I have set the ram voltage up 0.05v and down 0.05v. I changed the VTT, PCH and CPU PLL voltages small increments, up and down. I have tried the CPU LLC on every level from 1 to 5. I changed the BCLK from 100 to 100.1 and up to 101. I have turned off Intel SpeedStep, Turbo Boost, Smart Connect Technology & Rapid Start Technology. I have tried changing the CPU C States. With the C States disabled Windows will not boot, it will freeze during start up. I have disabled Intel HD graphics. I've tried disabling the serial port & the infrared port. I have tried disabling usb legacy 2.0 & 3.0 support. I disabled the USB 3.0 Controller. I've disabled onboard LAN, onboard HD audio & onboard HDMI audio. Honestly there are probably more thing I have tried changing in the BIOS but I can't think of them at the moment.
9. Replaced the mouse, keyboard & monitor. Swapped the monitor cables. Tried both DVI and HDMI.
10. Reinstalled Windows 7 numerous times. Upgraded to Windows 8.1. I have tried running with just the drivers that are installed with a fresh Windows install (Plug & Play drivers and drivers downloaded from Windows Update). I have gone through Device Manager and manually checked for updates for every driver in there.
11. I have tried several different methods for connecting to the internet by using the onboard LAN, a wireless PCI adapter & a wireless USB adapter.
12. I've tried unplugging the front USB panel from the motherboard (everything except the Power Button)
13. I ran Driver Verifier with all the non-Windows drivers selected, and did not get any BSOD's.
14. There isn't much in Event Viewer except for kernal power loss due to the hard resets.

My original guess was a hardware problem, due to the hard locking/freezing, but after replacing all the hardware my guess is either a BIOS setting, a driver or a motherboard compatibility issue. I have been troubleshooting this for what seems like forever, so I may have forgot to add something that I have already tried. At this point I'm about to give up and just junk this thing...Any help is greatly appreciated.
post #2 of 14
You know that does sound a lot like a HDD/SSD thats dying

Sory did not read everything as its a wall of text
Seravee
(24 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core I7 6850K Gigabyte X99 Ultra Gaming Gigabyte GTX 970 G1 Gaming Kingston HyperX DDR4 Savage 3000 MHz 
Hard DriveHard DriveHard DriveHard Drive
Samsung 840 Evo WD Green WD30EZRX  WD Green WD40EZRX  WD Green WD60EZRX  
Hard DriveOptical DriveCoolingCooling
WD Red WD80EFZX 8TB  LG CH12NS30 5x Noctua NF-A14 FLX Noctua NH-D15 
OSMonitorKeyboardPower
Windows 7 64 Bit Asus PG279Q Corsair Gaming Strafe RGB EVGA SuperNova G2 750 watt 
CaseMouseMouse PadAudio
Phanteks Enthoo Luxe Roccat Kone XTD Laser Roccat Sense Metor Sennheiser HD 598 
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Seravee
(24 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core I7 6850K Gigabyte X99 Ultra Gaming Gigabyte GTX 970 G1 Gaming Kingston HyperX DDR4 Savage 3000 MHz 
Hard DriveHard DriveHard DriveHard Drive
Samsung 840 Evo WD Green WD30EZRX  WD Green WD40EZRX  WD Green WD60EZRX  
Hard DriveOptical DriveCoolingCooling
WD Red WD80EFZX 8TB  LG CH12NS30 5x Noctua NF-A14 FLX Noctua NH-D15 
OSMonitorKeyboardPower
Windows 7 64 Bit Asus PG279Q Corsair Gaming Strafe RGB EVGA SuperNova G2 750 watt 
CaseMouseMouse PadAudio
Phanteks Enthoo Luxe Roccat Kone XTD Laser Roccat Sense Metor Sennheiser HD 598 
AudioAudioOtherOther
Onkyo TX NR646  Harman Kardon HKTS 60 CableMod E series PSU cable set CableMod LED Strips 
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post #3 of 14
Thread Starter 
Yeah, I've tested the HDD and even swapped it out for a new SSD and got the same result.
post #4 of 14
Well if you've ruled out all possible hardware, what software are you using? Maybe there is some weird conflict with two programs you use. On a completely clean windows installation without loading ANY additional software, does the same issue occur?
mememe meme
(17 items)
 
MacBook Pro
(7 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 3570K - 4.0GHz Biostar TZ77A PowerColor 7870 MYST Kingston HyperX 2x8GB 1600MHz 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 840 EVO 120GB WD Caviar Blue 1TB Western Digital 320GB LG DVD Super-Multi 
CoolingOSOSMonitor
Hyper 212 EVO Windows 10 Pro x64 Slackware 14.1 LG 24MP55HQ-P 
MonitorKeyboardPowerCase
LG L194WTX Saitek Eclipse II Corsair TX750W Antec One 
Mouse
Corsair M40 
CPUGraphicsRAMHard Drive
Intel Core i5 Intel HD Graphics 3000 4GB DDR3 500GB 
Optical DriveOSMonitor
Mac Superdrive OS X Mavericks 13" 
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mememe meme
(17 items)
 
MacBook Pro
(7 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i5 3570K - 4.0GHz Biostar TZ77A PowerColor 7870 MYST Kingston HyperX 2x8GB 1600MHz 
Hard DriveHard DriveHard DriveOptical Drive
Samsung 840 EVO 120GB WD Caviar Blue 1TB Western Digital 320GB LG DVD Super-Multi 
CoolingOSOSMonitor
Hyper 212 EVO Windows 10 Pro x64 Slackware 14.1 LG 24MP55HQ-P 
MonitorKeyboardPowerCase
LG L194WTX Saitek Eclipse II Corsair TX750W Antec One 
Mouse
Corsair M40 
CPUGraphicsRAMHard Drive
Intel Core i5 Intel HD Graphics 3000 4GB DDR3 500GB 
Optical DriveOSMonitor
Mac Superdrive OS X Mavericks 13" 
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post #5 of 14
Thread Starter 
Yea, on a clean Windows install with no additional software I have experienced freezing. It takes a lot longer to happen though, sometimes 3-4 days. The most recent Windows re install I only installed a single game so I can stress test possible fixes faster.
post #6 of 14
Lol, this could all come down to 1 single setting.

Just open up the command prompt as administrator.

"bcdedit /set disabledynamictick yes" Hopefully your problem is solved when you enter this command and restart your computer.

This type of fix is for only people that have random freezing on windows 8 or 8.1. This is not guaranteed to fix it but will lower the chances of random freezing.

Unfortunately I've done the same thing with this. I did ALSO replace all my hardware and then this one trick fixed it all... -.-
Edited by benjamen50 - 12/1/13 at 4:33pm
Gaming Computer
(19 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 Asustek P5Q-PRO Nvidia 9800 GTX+ Kingston DDR2 8gb 
Hard DriveOptical DriveCoolingOS
Western Digital 1 TB Pioneer Noctua NH-U9B Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
Dell Monitor Logitech G110 Antec 750W Thermaltake Aluminium Old Case 
MouseMouse PadAudio
Logitech G500 Gaming Mouse Generic Mousepad Soundblaster 5.1 VX 
  hide details  
Gaming Computer
(19 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 Asustek P5Q-PRO Nvidia 9800 GTX+ Kingston DDR2 8gb 
Hard DriveOptical DriveCoolingOS
Western Digital 1 TB Pioneer Noctua NH-U9B Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
Dell Monitor Logitech G110 Antec 750W Thermaltake Aluminium Old Case 
MouseMouse PadAudio
Logitech G500 Gaming Mouse Generic Mousepad Soundblaster 5.1 VX 
  hide details  
post #7 of 14
Thread Starter 
Quote:
Originally Posted by benjamen50 View Post

Lol, this could all come down to 1 single setting.

Just open up the command prompt as administrator.

"bcdedit /set disabledynamictick yes" Hopefully your problem is solved when you enter this command and restart your computer.

This type of fix is for only people that have random freezing on windows 8 or 8.1. This is not guaranteed to fix it but will lower the chances of random freezing.

Unfortunately I've done the same thing with this. I did ALSO replace all my hardware and then this one trick fixed it all... -.-

No such luck, I just ran Battlefield 4 for about 15 mins and it locked up.
post #8 of 14
If you've installed any programs please list. There are some programs known to do hard freezing and also have you checked the windows event logs if it has logged anything relevant to the cause of the hard freezing? Should borrow a friends motherboard and do some testing.
Gaming Computer
(19 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 Asustek P5Q-PRO Nvidia 9800 GTX+ Kingston DDR2 8gb 
Hard DriveOptical DriveCoolingOS
Western Digital 1 TB Pioneer Noctua NH-U9B Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
Dell Monitor Logitech G110 Antec 750W Thermaltake Aluminium Old Case 
MouseMouse PadAudio
Logitech G500 Gaming Mouse Generic Mousepad Soundblaster 5.1 VX 
  hide details  
Gaming Computer
(19 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 Asustek P5Q-PRO Nvidia 9800 GTX+ Kingston DDR2 8gb 
Hard DriveOptical DriveCoolingOS
Western Digital 1 TB Pioneer Noctua NH-U9B Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
Dell Monitor Logitech G110 Antec 750W Thermaltake Aluminium Old Case 
MouseMouse PadAudio
Logitech G500 Gaming Mouse Generic Mousepad Soundblaster 5.1 VX 
  hide details  
post #9 of 14
Thread Starter 
Currently, I just have Battlefield 4 installed, default Windows drivers & my chipset/motherboard drivers. I have a few things that show up in Event Viewer.

Event ID 1000 "ISCT - CAgentService::AgentServiceInit NetDetect is now disabled since this is not a mobile platform"
Event ID 1000 "ISCT - CAgentService::AgentServiceInit iSCT 3.0 BIOS implementation was not detected - fall back to support 2.x functionality"
Event ID 36888 "A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 43. The Windows SChannel error state is 252."

Event ID 36888 started showing up after I installed Windows 8.1 & Event ID 1000 is due to Intel Smart Connect Technology.
post #10 of 14
Intel Smart Connect technology is for when your computer enters sleep mode with it enabled it wakes up your computer every x amount of minutes to do updates such as scheduled updates. If you do not use this. Then I reccomend that you leave the program uninstalled.
Gaming Computer
(19 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 Asustek P5Q-PRO Nvidia 9800 GTX+ Kingston DDR2 8gb 
Hard DriveOptical DriveCoolingOS
Western Digital 1 TB Pioneer Noctua NH-U9B Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
Dell Monitor Logitech G110 Antec 750W Thermaltake Aluminium Old Case 
MouseMouse PadAudio
Logitech G500 Gaming Mouse Generic Mousepad Soundblaster 5.1 VX 
  hide details  
Gaming Computer
(19 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 Asustek P5Q-PRO Nvidia 9800 GTX+ Kingston DDR2 8gb 
Hard DriveOptical DriveCoolingOS
Western Digital 1 TB Pioneer Noctua NH-U9B Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
Dell Monitor Logitech G110 Antec 750W Thermaltake Aluminium Old Case 
MouseMouse PadAudio
Logitech G500 Gaming Mouse Generic Mousepad Soundblaster 5.1 VX 
  hide details  
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