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BSOD suddenly

post #1 of 8
Thread Starter 
Hi guys,

After the "period to boot up after shut down" problem I just met the BSOD.
Allfiles.zip 2464k .zip file
OS - Windows 7
x64 ?
full retail version
· Age of system ~ 2 years

Please help and thanks a lot!
Donald
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post #2 of 8
Quote:
Originally Posted by donaldip View Post

Hi guys,

After the "period to boot up after shut down" problem I just met the BSOD.
Allfiles.zip 2464k .zip file
OS - Windows 7
x64 ?
full retail version
· Age of system ~ 2 years

Please help and thanks a lot!
Donald
What is your BSOD code?
post #3 of 8
Thread Starter 
Quote:
Originally Posted by Lionheart1980 View Post

What is your BSOD code?
Hi. Sorry that I missed out that code. The code is 0x0000001e.
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post #4 of 8
Quote:
Originally Posted by donaldip View Post

Hi. Sorry that I missed out that code. The code is 0x0000001e.
The 001e code means u need more voltage to your cpu, are you on manual in bios or something?
post #5 of 8
Thread Starter 
Quote:
Originally Posted by Lionheart1980 View Post

The 001e code means u need more voltage to your cpu, are you on manual in bios or something?

That's weird... I haven't played with my bios yet because I haven't felt the urge to do it yet. So I should pull up the voltage abit?
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post #6 of 8
Quote:
Originally Posted by Lionheart1980 View Post

The 001e code means u need more voltage to your cpu, are you on manual in bios or something?

No it doesn't.

Quote:
Originally Posted by donaldip View Post

That's weird... I haven't played with my bios yet because I haven't felt the urge to do it yet. So I should pull up the voltage abit?

No. Looking at your files now.

OK the BSOD you received is a KMODE_EXCEPTION_NOT_HANDLED. It is amongst the most common blue-screens that occur. What happened is that a driver caused an error ("exception"), and that error was not handled correctly (or is impossible to handle). Common ones are access violation exceptions, where an attempt to read or write memory fails (for a number of reasons, such as memory corruption, invalid addresses, etc). Indeed yours is an access violation, caused somewhere in the storage system. iaStorA is the first non-Windows driver on the stack where the error occurred, so I am pointing my finger at that.

I only see one dump file in your set of files - did this occur only once?

Looks like your Intel storage drivers are from last year:
Code:
Module Name:       iaStorA
Display Name:      iaStorA
Driver Type:       Kernel 
Link Date:         2012/6/20 14:15:45

Module Name:       iaStorF
Display Name:      iaStorF
Driver Type:       Kernel 
Link Date:         2012/6/20 14:14:44

Time to update those: https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=23060&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology+%28Intel%C2%AE+RST%29&lang=eng
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post #7 of 8
Thread Starter 
Quote:
Originally Posted by tompsonn View Post

No it doesn't.
No. Looking at your files now.

OK the BSOD you received is a KMODE_EXCEPTION_NOT_HANDLED. It is amongst the most common blue-screens that occur. What happened is that a driver caused an error ("exception"), and that error was not handled correctly (or is impossible to handle). Common ones are access violation exceptions, where an attempt to read or write memory fails (for a number of reasons, such as memory corruption, invalid addresses, etc). Indeed yours is an access violation, caused somewhere in the storage system. iaStorA is the first non-Windows driver on the stack where the error occurred, so I am pointing my finger at that.

I only see one dump file in your set of files - did this occur only once?

Looks like your Intel storage drivers are from last year:
Code:
Module Name:       iaStorA
Display Name:      iaStorA
Driver Type:       Kernel 
Link Date:         2012/6/20 14:15:45


Module Name:       iaStorF
Display Name:      iaStorF
Driver Type:       Kernel 
Link Date:         2012/6/20 14:14:44

Time to update those: https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=23060&ProductFamily=Software+Products&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology+%28Intel%C2%AE+RST%29&lang=eng


Thanks a lot for your help! I am going to update that now. I think I saw bsod on this pc a number of times. Don't know why only this dump file exists.
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post #8 of 8
Quote:
Originally Posted by donaldip View Post

Thanks a lot for your help! I am going to update that now. I think I saw bsod on this pc a number of times. Don't know why only this dump file exists.

Let me know how it goes! smile.gif Sometimes dump files don't get written for one reason or another...
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