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BF4 won't play, Battlelog says Update available even though I'm already updated

post #1 of 8
Thread Starter 
How the heck do I fix this bug?

Fresh install of windows 8.1 on my backup rig because bf4 played terribly on windows 7 for me.

I've updated it, repaired install, etc.
 
Lian-Li backup PC
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CPUMotherboardGraphicsRAM
3570k  ASUS Maximus V Formula ASUS STRICK GTX1080 TI Corsair Vengeance 1866 
Hard DriveHard DriveCoolingOS
Samsung 850 Pro WD Black  XSPC Raystorm RX360 D5 variable Windows 10 
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Samsung KU4300 Code keyboard Corsair AX1200 Corsair 800D 
MouseAudioOther
Logitech G700 Logitech 5.1 scythe gentle typhoon ap14 
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intel Q9550 @ 3.5Ghz EVGA 780i SLI EVGA GTX580 Classified Corsair XMS DDR2 1166Mhz 
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OCZ Vertex 4 120GB Western Digital 500GB Black Lite-on DVD-RW Corsair H100 
OSMonitorKeyboardPower
Windows 8.1 pro Samsung Syncmaster 21" 1680x1050 Logitech Illuminated thin Thermalright Truepower 1000w 
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Lian-Li PC-A10B Logitech M100 
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Lian-Li backup PC
(14 items)
 
 
CPUMotherboardGraphicsRAM
3570k  ASUS Maximus V Formula ASUS STRICK GTX1080 TI Corsair Vengeance 1866 
Hard DriveHard DriveCoolingOS
Samsung 850 Pro WD Black  XSPC Raystorm RX360 D5 variable Windows 10 
MonitorKeyboardPowerCase
Samsung KU4300 Code keyboard Corsair AX1200 Corsair 800D 
MouseAudioOther
Logitech G700 Logitech 5.1 scythe gentle typhoon ap14 
CPUMotherboardGraphicsRAM
intel Q9550 @ 3.5Ghz EVGA 780i SLI EVGA GTX580 Classified Corsair XMS DDR2 1166Mhz 
Hard DriveHard DriveOptical DriveCooling
OCZ Vertex 4 120GB Western Digital 500GB Black Lite-on DVD-RW Corsair H100 
OSMonitorKeyboardPower
Windows 8.1 pro Samsung Syncmaster 21" 1680x1050 Logitech Illuminated thin Thermalright Truepower 1000w 
CaseMouse
Lian-Li PC-A10B Logitech M100 
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post #2 of 8
This happened to me several times, the repair install worked every time. Im on windows 7 though.
post #3 of 8
Thread Starter 
This is in Google Chrome.

I tried IE and it keeps telling me to install the plugin over and over. Man this is ridiculous.


NERDRAGE
 
Lian-Li backup PC
(14 items)
 
 
CPUMotherboardGraphicsRAM
3570k  ASUS Maximus V Formula ASUS STRICK GTX1080 TI Corsair Vengeance 1866 
Hard DriveHard DriveCoolingOS
Samsung 850 Pro WD Black  XSPC Raystorm RX360 D5 variable Windows 10 
MonitorKeyboardPowerCase
Samsung KU4300 Code keyboard Corsair AX1200 Corsair 800D 
MouseAudioOther
Logitech G700 Logitech 5.1 scythe gentle typhoon ap14 
CPUMotherboardGraphicsRAM
intel Q9550 @ 3.5Ghz EVGA 780i SLI EVGA GTX580 Classified Corsair XMS DDR2 1166Mhz 
Hard DriveHard DriveOptical DriveCooling
OCZ Vertex 4 120GB Western Digital 500GB Black Lite-on DVD-RW Corsair H100 
OSMonitorKeyboardPower
Windows 8.1 pro Samsung Syncmaster 21" 1680x1050 Logitech Illuminated thin Thermalright Truepower 1000w 
CaseMouse
Lian-Li PC-A10B Logitech M100 
  hide details  
Reply
 
Lian-Li backup PC
(14 items)
 
 
CPUMotherboardGraphicsRAM
3570k  ASUS Maximus V Formula ASUS STRICK GTX1080 TI Corsair Vengeance 1866 
Hard DriveHard DriveCoolingOS
Samsung 850 Pro WD Black  XSPC Raystorm RX360 D5 variable Windows 10 
MonitorKeyboardPowerCase
Samsung KU4300 Code keyboard Corsair AX1200 Corsair 800D 
MouseAudioOther
Logitech G700 Logitech 5.1 scythe gentle typhoon ap14 
CPUMotherboardGraphicsRAM
intel Q9550 @ 3.5Ghz EVGA 780i SLI EVGA GTX580 Classified Corsair XMS DDR2 1166Mhz 
Hard DriveHard DriveOptical DriveCooling
OCZ Vertex 4 120GB Western Digital 500GB Black Lite-on DVD-RW Corsair H100 
OSMonitorKeyboardPower
Windows 8.1 pro Samsung Syncmaster 21" 1680x1050 Logitech Illuminated thin Thermalright Truepower 1000w 
CaseMouse
Lian-Li PC-A10B Logitech M100 
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post #4 of 8
A couple of steps to take in order to get it running in Chrome.

Go to Programs and Features and uninstall any existing versions of ESN Sonar / Battlelog Plugin

Now open up Chrome go to advanced settings and Select "Reset Browser Settings''.

Open up BF4 and it will take you to Battlelog. You should be prompted to download and install the latest plugin. Go ahead and do that. Exit BF4 and Chrome browser.

Fire up BF4 again and if you get a "blocked plugin" warning at the top right hand corner make sure to enable the plugin.

At that point everything should work ok.

If it still acts up type the following into your browser address bar;

chrome://plugins/

Scroll down the list of installed plugins and make sure the one ESN Sonar API & Battlelog Game Launcher are enabled.

These steps should get it running when using Chrome. If you want to use IE11 there are some additional steps you may need to take.
Edited by wevsspot - 12/11/13 at 4:34pm
wevs rig
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i7 3770K Gigabyte GA-Z77X-UD5H MSI GTX 670 PE OC x2 SLi Team xTreem 16Gb (2x4Gb) DDR3 2400Mhz 
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Crucial C300 128Gb x2 RAID0  SK Hynix SH910 128Gb x2 RAID0 Western Digital Black Edition 1Tb Western Digital Black Edition 640Gb 
Optical DriveOptical DriveCoolingOS
Asus DVD / Bluray LG Bluray / Burner Custom H20 - Swiftech, XSPC Windows 7 Pro x64 
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Acer P243Waid Razer Black Widow Ultimate Corsair HX1000 Corsair C70 White Edition 
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wevs rig
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i7 3770K Gigabyte GA-Z77X-UD5H MSI GTX 670 PE OC x2 SLi Team xTreem 16Gb (2x4Gb) DDR3 2400Mhz 
Hard DriveHard DriveHard DriveHard Drive
Crucial C300 128Gb x2 RAID0  SK Hynix SH910 128Gb x2 RAID0 Western Digital Black Edition 1Tb Western Digital Black Edition 640Gb 
Optical DriveOptical DriveCoolingOS
Asus DVD / Bluray LG Bluray / Burner Custom H20 - Swiftech, XSPC Windows 7 Pro x64 
MonitorKeyboardPowerCase
Acer P243Waid Razer Black Widow Ultimate Corsair HX1000 Corsair C70 White Edition 
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post #5 of 8
similarly for firefox press CTRL + SHIFT + A. open the plugins section and switch Battlelog Game Launcher & ESN Sonar API to "Always Activate".
best
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7700K @ 4.5GHz ASRock Z170 OC Formula EVGA GTX 1080 SC2 iCX 16GB @ 4GHz 
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Samsung 850 Pro 256GB Windows 8.1 Pro x64 BenQ XL2411Z Filco MJ2 TKL Red PS/2 
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7700K @ 4.5GHz ASRock Z170 OC Formula EVGA GTX 1080 SC2 iCX 16GB @ 4GHz 
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Samsung 850 Pro 256GB Windows 8.1 Pro x64 BenQ XL2411Z Filco MJ2 TKL Red PS/2 
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post #6 of 8
Thank You so much for fixing this for me !!! I appreciate it so much !!!!!!!!!!! Google Canary and now the plug in works.
post #7 of 8
sub for later use...
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Intel Core i7-2600 @ 3.4GHZ (Turbo 3.8GHZ) Asus P8H61-M LX2 Evga Gtx 1060 6GB (1700MHZ Core / 9000MHZ Mem) 16GB DDR3 PC-1600 (2x8GB) Crucial Ballistix Sport  
Hard DriveOptical DriveCoolingOS
2TB WD Sata 7200RPM 64MB Cache Lg Sata Dvd-Rw Cooler Master Hyper T4 Win 10 Pro 64 Bit 
MonitorPowerCaseAudio
LG 24M47H-P 24 Inch (1080P) Evga 500W  Cooler Master N200 Creative SB X-Fi Xtreme Audio 7.1 Channel PCI-E 1x 
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Intel C2Q Q9650 @ 4GHZ 1.225v Asus P5Q-E Msi Gtx 960 2GB (1300MHZ Core / 8000MHZ Mem)  8GB DDR2 PC-6400 (4x2GB) Kingston  
Hard DriveOptical DriveCoolingOS
x2 500GB Seagate Sata 7200RPM 32MB Cache  Lg Sata Dvd-Rw Arctic Freezer 7 Rev. 2 Win 10 Pro 64 Bit 
MonitorPowerCaseAudio
Acer G185H 19 Inch Thermaltake TR2 RX-550W Cooler Master Elite 334 Nvidia Edition Creative SB X-Fi Xtreme Audio 7.1 Channel PCI-E 1x 
CPUMotherboardGraphicsRAM
Amd Athlon 5350 @ 2.1GHZ 1.3v Ecs KAM1-l Mini-ITX Evga Gtx 750Ti 2GB (1330MHZ Core / 6000MHZ Mem) 8GB DDR3 PC-1600 (1x8GB) Crucial Ballistix Sport 
Hard DriveOptical DriveCoolingOS
500GB Seagate Sata 7200RPM 32MB Cache  Lg Sata Dvd-Rw  Arctic Alpine M1 Win 10 Pro 64 Bit 
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i7 Gaming Rig
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C2Q Gaming Rig
(12 items)
 
AM1 Gaming Rig
(12 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-2600 @ 3.4GHZ (Turbo 3.8GHZ) Asus P8H61-M LX2 Evga Gtx 1060 6GB (1700MHZ Core / 9000MHZ Mem) 16GB DDR3 PC-1600 (2x8GB) Crucial Ballistix Sport  
Hard DriveOptical DriveCoolingOS
2TB WD Sata 7200RPM 64MB Cache Lg Sata Dvd-Rw Cooler Master Hyper T4 Win 10 Pro 64 Bit 
MonitorPowerCaseAudio
LG 24M47H-P 24 Inch (1080P) Evga 500W  Cooler Master N200 Creative SB X-Fi Xtreme Audio 7.1 Channel PCI-E 1x 
CPUMotherboardGraphicsRAM
Intel C2Q Q9650 @ 4GHZ 1.225v Asus P5Q-E Msi Gtx 960 2GB (1300MHZ Core / 8000MHZ Mem)  8GB DDR2 PC-6400 (4x2GB) Kingston  
Hard DriveOptical DriveCoolingOS
x2 500GB Seagate Sata 7200RPM 32MB Cache  Lg Sata Dvd-Rw Arctic Freezer 7 Rev. 2 Win 10 Pro 64 Bit 
MonitorPowerCaseAudio
Acer G185H 19 Inch Thermaltake TR2 RX-550W Cooler Master Elite 334 Nvidia Edition Creative SB X-Fi Xtreme Audio 7.1 Channel PCI-E 1x 
CPUMotherboardGraphicsRAM
Amd Athlon 5350 @ 2.1GHZ 1.3v Ecs KAM1-l Mini-ITX Evga Gtx 750Ti 2GB (1330MHZ Core / 6000MHZ Mem) 8GB DDR3 PC-1600 (1x8GB) Crucial Ballistix Sport 
Hard DriveOptical DriveCoolingOS
500GB Seagate Sata 7200RPM 32MB Cache  Lg Sata Dvd-Rw  Arctic Alpine M1 Win 10 Pro 64 Bit 
MonitorPowerCaseAudio
Phillips 52 Inch Flatscreen Evga 430W Cooler Master Elite 130 Mini-ITX Realtek HD 
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post #8 of 8
thanks for info,, g.png
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