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x-fi problems

post #1 of 5
Thread Starter 
i just installed or tried to install a creative x-fi sound card on my dads computer and while installing the driver the computer crashed and has continued to restart by itself. any way i can trouble shoot this issue?
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new gaming pc
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CPUMotherboardGraphicsRAM
6600k Gigabyte Z170 - HD3P none atm G.SKILL TridentZ 16GB (2 x 8GB) DDR4 3200 
Hard DriveOSMonitorPower
Corsair 120gb ssd + Seagate 750gb sata  Windows 10 Acer 24"  OCZ 700w 
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Thermaltake Armor logitech razer 
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post #2 of 5
Thread Starter 
does onboard sound have drivers that need to be uninstalled? never worked with them. could a mixing a sound card with onbound drivers be the cause of this?
new gaming pc
(12 items)
 
  
CPUMotherboardGraphicsRAM
6600k Gigabyte Z170 - HD3P none atm G.SKILL TridentZ 16GB (2 x 8GB) DDR4 3200 
Hard DriveOSMonitorPower
Corsair 120gb ssd + Seagate 750gb sata  Windows 10 Acer 24"  OCZ 700w 
CaseMouseMouse Pad
Thermaltake Armor logitech razer 
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new gaming pc
(12 items)
 
  
CPUMotherboardGraphicsRAM
6600k Gigabyte Z170 - HD3P none atm G.SKILL TridentZ 16GB (2 x 8GB) DDR4 3200 
Hard DriveOSMonitorPower
Corsair 120gb ssd + Seagate 750gb sata  Windows 10 Acer 24"  OCZ 700w 
CaseMouseMouse Pad
Thermaltake Armor logitech razer 
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post #3 of 5
Yes, onboard drivers can cause conflict when using sound cards. Uninstall your the onboard drivers and disable it in the BIOS before using your X-Fi.
    
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Intel Core 2 Duo 2.0GHz --- Nvidia GeForce 9400M 2GB DDR2-667 
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Hitachi 120GB 5400RPM --- Mac OS X 10.6 Snow Leopard --- 
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post #4 of 5
Thread Starter 
problem fixed i didn't see the drivers in the add remove control panel but found them in the device manager thanks
new gaming pc
(12 items)
 
  
CPUMotherboardGraphicsRAM
6600k Gigabyte Z170 - HD3P none atm G.SKILL TridentZ 16GB (2 x 8GB) DDR4 3200 
Hard DriveOSMonitorPower
Corsair 120gb ssd + Seagate 750gb sata  Windows 10 Acer 24"  OCZ 700w 
CaseMouseMouse Pad
Thermaltake Armor logitech razer 
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new gaming pc
(12 items)
 
  
CPUMotherboardGraphicsRAM
6600k Gigabyte Z170 - HD3P none atm G.SKILL TridentZ 16GB (2 x 8GB) DDR4 3200 
Hard DriveOSMonitorPower
Corsair 120gb ssd + Seagate 750gb sata  Windows 10 Acer 24"  OCZ 700w 
CaseMouseMouse Pad
Thermaltake Armor logitech razer 
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post #5 of 5
be sure to enter the BIOS and disable the onboard sound as well
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Darkness
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CPUMotherboardGraphicsRAM
Q6600 G0 Gigabye GA-EP45-UD3P EVGA GTX660 8GB G.Skill PK 
Hard DriveOptical DriveOSMonitor
WD 640GB & Samsung F1 750Gb LG BD & HD Windows 8 Pro x64 HP w2207 
KeyboardPowerCaseMouse
FILCO FKBN87M/NPEK Enermax Modu82+ 525w CM 690 Logitech G9x 
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Razor Destructor ODAC 
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