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Kana V2 doesn't remmember custom profile

post #1 of 7
Thread Starter 
So like with the Kana V1 I updated the firmware and then I installed the SteelSeries engine.

Once I installed the engine I changed the polling rate and the lighting options.

Then I closed down the engine and uninstalled it.

When I restarted my pc the mouse is back to default settings.

I used the same procedures with the Kana V1 and I never had this problem.

Is anyone else experiencing the same issue?
post #2 of 7
Thread Starter 
Anyone?
post #3 of 7
I do not have this issue with my V2 or the SSE2. Did you hit "save" before you exited? rolleyes.gif
post #4 of 7
Thread Starter 
Yeah I saved the profile. As soon as the steelseries engine is not running or I connect to new computer the mouse goes back to the default profile.
post #5 of 7
Warranty ss products has a lot of errors
Updated Arc
(19 items)
 
Lenovo E330
(8 items)
 
 
CPUMotherboardGraphicsGraphics
Xeon E3-1270V3 GA-Z87X-UD4H Gigabyte GTX 780 Windforce OC R2 Gigabyte GTX 780 Windforce OC R2 
RAMHard DriveHard DriveHard Drive
Corsiar Vengeance Pro 1866 - 2x8GB Samsung 840 EVO 250GB Plextor M3 Pro 128GB Western Digital Red 3TB 
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CPU: Corsair H100 w/ 2x GT AP-15's fans Windows 8.1 Pro w/ Start is Back BenQ XL2420T Samsung XL2730 
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Duckie Shine 2 - MX Red Corsair AX750 Fractal Design - Arc Midi R2 Zowie AM 
Mouse PadAudioAudio
Steelseries QCK Mass Fiio E09K + Beyer Dynamic DT-770 pro's + Antli... Speakers: Argon 7460  
CPUMotherboardGraphicsRAM
i5 3210m@2.5Ghz ~3.1Ghz Turbo Lenovo HM77 GT 610m Kingston value pc3-12800 cl11 
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Updated Arc
(19 items)
 
Lenovo E330
(8 items)
 
 
CPUMotherboardGraphicsGraphics
Xeon E3-1270V3 GA-Z87X-UD4H Gigabyte GTX 780 Windforce OC R2 Gigabyte GTX 780 Windforce OC R2 
RAMHard DriveHard DriveHard Drive
Corsiar Vengeance Pro 1866 - 2x8GB Samsung 840 EVO 250GB Plextor M3 Pro 128GB Western Digital Red 3TB 
CoolingOSMonitorMonitor
CPU: Corsair H100 w/ 2x GT AP-15's fans Windows 8.1 Pro w/ Start is Back BenQ XL2420T Samsung XL2730 
KeyboardPowerCaseMouse
Duckie Shine 2 - MX Red Corsair AX750 Fractal Design - Arc Midi R2 Zowie AM 
Mouse PadAudioAudio
Steelseries QCK Mass Fiio E09K + Beyer Dynamic DT-770 pro's + Antli... Speakers: Argon 7460  
CPUMotherboardGraphicsRAM
i5 3210m@2.5Ghz ~3.1Ghz Turbo Lenovo HM77 GT 610m Kingston value pc3-12800 cl11 
Hard DriveOSMonitorPower
Crucial m4 - 128gb + Sandisk 16gb mSATA  Windows 7 Ultimate 64 bit 13.3 LED - 1366x768 90W 
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post #6 of 7
i just tested my kana v2 on my brother's pc, and all the settings were the same, i think it might be an issue with the unit you have, ask for a replacement from steelseries..
post #7 of 7
my kana v2 seems to be in this issue.. my kana v2 saving CPI but not the LED intensity..
anyone try another LED intensity like low, medium?
mine at any USB port which not installed SS engine only show no LED or high LED intensity if u press toggle button
Edited by dstrk - 4/14/14 at 7:05am
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