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TH10 case and an aquaeros 6 that just won't fit help please. - Page 5

post #41 of 43
XNine noticed me about this topic since I normally only look into the watercooling board.

We are currently looking into this issue and we will change the mounting brackets so that this problem should not appear again with further series. Well, the problem is still a bit strange because we use these mounting brackets unchanged since the aquaero 5 series which is on sale since three years and we sold several thousands of them. So far pretty much nobody came back to us indicating any serious problems to install the device into a case.

Anyway, we see where the problem is and it will be fixed. At the moment I guess that the affected cases might have no or only very small tolerances while other cases might provide a bit more space - otherwise I have no idea why we never heard of such problems before. Customers that see no way to mount their already purchased aquaero can drop me a PM with their address so we can send them a new set of mounting brackets but please be aware that it will take some time.
post #42 of 43
Thread Starter 
Quote:
Originally Posted by Shoggy View Post

XNine noticed me about this topic since I normally only look into the watercooling board.

We are currently looking into this issue and we will change the mounting brackets so that this problem should not appear again with further series. Well, the problem is still a bit strange because we use these mounting brackets unchanged since the aquaero 5 series which is on sale since three years and we sold several thousands of them. So far pretty much nobody came back to us indicating any serious problems to install the device into a case.

Anyway, we see where the problem is and it will be fixed. At the moment I guess that the affected cases might have no or only very small tolerances while other cases might provide a bit more space - otherwise I have no idea why we never heard of such problems before. Customers that see no way to mount their already purchased aquaero can drop me a PM with their address so we can send them a new set of mounting brackets but please be aware that it will take some time.

Much appreciated I'll make sure to pass on the info.
Sylphiel
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Sylphiel
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Yuna
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RAMHard DriveOptical DriveCooling
Corsair  Corsair SSD Samsung BluRay R/W Corsair H90 
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Windows 7 Ultimate HP w2338h HP w2338h HP w2338h 
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HP w2338h Samsung 46" TV ROCCAT Antex 1200W Silver 
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post #43 of 43
So was there any resolution to this? I have a first run AQ6, and a STH-10 OTW. Just want to have all my bases covered...
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IT'S WHITE
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GTX Titan GskillZ Trident X Samsung EVO samsung 840 evo 
Optical DriveCoolingCoolingOS
Asus External Blue Ray drive 4x 480x60mm Swiftech MCP35x2 Win 8.1.2 
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AOC AOC AOC EVGA G2 1300w 
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STH10 RAT7 what is this?  Vali / Modi :(  
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