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External HDD giving out?

post #1 of 14
Thread Starter 
I've had a 500GB Samsung M3 for a few years, and about a month ago it started giving me issues. When I'm in Windows, i'll randomly lose access to the drive (as if it's ejected) and the blue LED which always stays on, turns off (the drive still feels like its on/working though as you can feel the vibrations). If I try to shutdown the regular way, it hangs... when I hard reset, it hangs at POST too, until I unplug the drive. It has happened so far around 3 times in the past month.

Edit: I ran chkdsk, came up with nothing.
Edited by GameBoy - 1/7/14 at 6:29pm
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post #2 of 14
    It may be failing.  Check its SMART status with CrystalDiskInfo (portable edition) and post a screenshot here.
 
Edited by Techie007 - 1/8/14 at 11:05am
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post #3 of 14
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post #4 of 14

The enclosure may be wearing out. Disassemble it (at your own risk) and connect SATA power and data cable to rule out the enclosure or the drive.

 

EDIT: The enclosure on a friends external failed recently, I don't know how many hours or boots it had.


Edited by Trogdor - 1/7/14 at 8:47pm
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post #5 of 14
Thread Starter 
May still be in warranty so I'd like to avoid disassembling it. Anyway, it's starting to happen more frequently now, and I got a device not recognized/disk malfunction" error just now when plugging it in. I guess it's almost dead?
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post #6 of 14
    I can't see all the values, could you make the window taller or post another screenshot with the list pane scrolled all the way down?.  Right off, "Recalibration Retries" doesn't look good at 38 (hex 26).  That should be zero.  During calibration, the HDD will be unresponsive, and may even make the "click of death" sound each time it retries calibration.
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post #7 of 14
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post #8 of 14
If you have any data on that drive that you don't want to lose, get another one and copy your data to it before the problem one goes belly up on you. Then troubleshoot.
     
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post #9 of 14
is Defraggler ok to use for HDD health?
post #10 of 14
Quote:
Originally Posted by ladcrooks View Post

is Defraggler ok to use for HDD health?

No. Many people (including me) have had problems using it with Win 7. Win 7's native defragging utility works just fine.
     
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4TB Samsung 850 EVO SSD 4TB Samsung 850 EVO SSD LG 12X BD-ROM 16X DVD-ROM 48X CD-ROM SATA Inter... COOLER MASTER GeminII S524 120mm Long Life Slee... 
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ASUS Xonar Essence STX Virtual 7.1 Channels 24-... LSI 9211-8i HBA card HooToo® HT-CR001 3.5" PCI-E to USB 3.0 Multi-in... StarTech HSB220SAT25B 2 Drive 2.5in Trayless Ho... 
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