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Pings to router intermittently spiking/timing out

post #1 of 4
Thread Starter 
I'm currently on an actiontec v100h router/modem combo provided by Telus ($#@%ing awful might I add) and I'm getting ping spikes at seemingly random times.

I'm using the ping command in CMD to ping the IP of my router from my PC and occasionally it'll have periods of insanely high ping replies (>500ms) and timing out completely sometimes.

I assume the cause is some kind of interference since my laptop in another room gets the same results synchronously with my PC. On top of the fact that this usually happens around 5pm/11pm, I think it might be another network.

How can I go about troubleshooting this?

Thanks.
post #2 of 4
Using wireless for everything?
How many neighboring wireless access points do you see?

You can get a good idea of spectrum congestion by running something like InSSIDer. Keep in mind that equipment will wait random amounts of time if a channel is busy to retransmit. In high-duty environments this can introduce a lot of latency (sometimes from neighboring networks).
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Waiting on X399
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Phenom II B57 @ X4 3.9 Gigabyte 790FXTA-UD5 Sapphire Radeon 290 8 GB G.Skill 2133 
Hard DriveCoolingOSKeyboard
250 GB 840 EVO Noctua NH-D14 Windows 10 Logitech K350 
PowerCaseMouseMouse Pad
Seasonic x750 Corsair 600T Logitech G100s Razer Goliathus Speed 
Audio
Plantronics Gamecom 788 
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post #3 of 4
Thread Starter 
Not wireless for everything, my wired PC that sits beside the router has no ping issues. I only see 1 network at the moment. I'll try inSSIDer but I'm gonna have to play around to figure it out probably.

Thanks for the quick reply.
post #4 of 4
Thread Starter 
I'm not sure what I'm looking at, but from what I see, no one is overlapping in my channel (1). My networking knowledge is extremely limited so I'm going to need a bit of guidance.
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Overclock.net › Forums › Software, Programming and Coding › Networking & Security › Pings to router intermittently spiking/timing out