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resetting my modem all the time

post #1 of 2
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i normally have no problems after the modem is reset, its just that though.

weird to me:
-it doesnt cut out completely. i pay for a 15Mb/s download 1Mb/s upload connection (i know speeds in my area are slow) but every now and again the modem seems to limit me to like 2Mb/s and its ungodly slow i cant even do netflix on it.
-i dont have to reset the router
-i dont have to reset the computer

its an old motorola surfboard sb5101 cable modem that i bought myself probably 8 years ago. does it need to be replaced? or do you think my isp is playing games with me? lol

oh also edit:
it happens once to twice a day, with some days where it doesnt happen. i also am using a d-link dir-655 dual band 300mbit router, and i am hard wired into one of the gigabit ports on it. i do have some wifi devices hooked up but for the most part i dont have much problems with them. (by that i mean i only really download on my hard wired computer but i think the entire network is effected by the slow down)
Edited by fade2green514 - 1/11/14 at 6:31am
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Heisenberg
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post #2 of 2
That is an old modem, an upgrade may be helpful. I had that same modem and got a newer Motorola model and it improved my situation.

On the other hand, the ISP could be at fault. If you get a new modem and the problem continues, a call in to the ISP may be in order. At least then you can say you even got a new modem, which makes it hard for them to blame your "old hardware".
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