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Problems with E22 Beware Buyers!!!!!

post #1 of 23
Thread Starter 
The first of Nov 2013 I ordered 3 powercool units from E22. the items below, I was planning on using them on my Aquaero PA2's and the Aquaero 6 Pro's I have. I paid using Paypal.



He sent me a email saying he did not have all 3 in stock and it would be a couple of weeks before he had them. I told him that this was ok and to let me know when he got them back in stock as I might want 3 more. well after emailing him a few times for 2 weeks he finally told me he had them in stock and could sell me 3 more if I wanted. So I told him to send me a invoice for 3 more without fans. this was the first of December. He told me they would be shipping in a few days and I asked him to be sure and send me a tracking number when he shipped them. this is the last communication I have gotten from Nate about them. I have sent some more emails and filled out the form on the E22 site and still nothing.

Now this is my fault but I waited to late to file a dispute on the first set I bought from him with the fans but I have filed a dispute on the second set I bought. I am hoping I can at least get this money back...

As of right now I am out about 300 dollars from first order and 200 dollars from 2nd order.

I know a lot of people really like his tubing and products and I am just telling what happened to me. I wish I would not have waited so long and been so trusting about filing a dispute on paypal but that is my fault.

All I have to add is Buyer Beware...
post #2 of 23
Warning: Spoiler! (Click to show)
Quote:
Originally Posted by seross69 View Post

The first of Nov 2013 I ordered 3 powercool units from E22. the items below, I was planning on using them on my Aquaero PA2's and the Aquaero 6 Pro's I have. I paid using Paypal.



He sent me a email saying he did not have all 3 in stock and it would be a couple of weeks before he had them. I told him that this was ok and to let me know when he got them back in stock as I might want 3 more. well after emailing him a few times for 2 weeks he finally told me he had them in stock and could sell me 3 more if I wanted. So I told him to send me a invoice for 3 more without fans. this was the first of December. He told me they would be shipping in a few days and I asked him to be sure and send me a tracking number when he shipped them. this is the last communication I have gotten from Nate about them. I have sent some more emails and filled out the form on the E22 site and still nothing.

Now this is my fault but I waited to late to file a dispute on the first set I bought from him with the fans but I have filed a dispute on the second set I bought. I am hoping I can at least get this money back...

As of right now I am out about 300 dollars from first order and 200 dollars from 2nd order.

I know a lot of people really like his tubing and products and I am just telling what happened to me. I wish I would not have waited so long and been so trusting about filing a dispute on paypal but that is my fault.

All I have to add is Buyer Beware...

Hmm, sorry to hear that. I've bought a fair amount of sleeving supplies and sent a few emails and have had nothing but positive experiences. Have you only contacted him through the website contact form? I initially tried through there and I didn't get a reply, going through info@e22.biz was far quicker though.

edit: or try nate@e22.biz
Edited by HeyBear - 1/11/14 at 1:11pm
The Money Pit
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CPUMotherboardGraphicsGraphics
Core i7 4770K MSI Mpower z87 EVGA GeForce GTX 780Ti 3GB EVGA GeForce GTX 780Ti 3GB 
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4 x 4GB Avexir MPower Yellow Series 2400MHz Samsung 840 EVO 250GB Samsung 840 EVO 250GB 3TB Seagate Barracuda 
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Cuplex Kryos, 2 x Heatkiller GPU-X³, 2 x XT45 ... Windows 8.1 Pro 64 Bit 27" QNIX QX2710 1440p 27" QNIX QX2710 1440p 
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Filco Majestouch-2, brown switches Cooler Master V1000  Corsair 900D Logitech G600 
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The Money Pit
(20 items)
 
  
CPUMotherboardGraphicsGraphics
Core i7 4770K MSI Mpower z87 EVGA GeForce GTX 780Ti 3GB EVGA GeForce GTX 780Ti 3GB 
RAMHard DriveHard DriveHard Drive
4 x 4GB Avexir MPower Yellow Series 2400MHz Samsung 840 EVO 250GB Samsung 840 EVO 250GB 3TB Seagate Barracuda 
CoolingOSMonitorMonitor
Cuplex Kryos, 2 x Heatkiller GPU-X³, 2 x XT45 ... Windows 8.1 Pro 64 Bit 27" QNIX QX2710 1440p 27" QNIX QX2710 1440p 
KeyboardPowerCaseMouse
Filco Majestouch-2, brown switches Cooler Master V1000  Corsair 900D Logitech G600 
Mouse PadAudioOtherOther
Razer Goliathus extended control HiFiMAN HE-400 and EHP-O2D dac/amp Aquaero 6 Pro and accessories Trusty Datavac 
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post #3 of 23
Thread Starter 
Quote:
Originally Posted by HeyBear View Post

Warning: Spoiler! (Click to show)

Hmm, sorry to hear that. I've bought a fair amount of sleeving supplies and sent a few emails and have had nothing but positive experiences. Have you only contacted him through the website contact form? I initially tried through there and I didn't get a reply, going through info@e22.biz was far quicker though.

edit: or try nate@e22.biz

I have used both email addresses and the web site. I know a lot of people have had positive experiences with him this is why I was so patient and waited so long. And it looks like it is going to cost me about 300 dollars because of this and that is if Paypal give the the other 200 back!!
post #4 of 23
Thread Starter 
Would be nice if they try and resolve this issue!!!
post #5 of 23
Quote:
Originally Posted by seross69 View Post

Would be nice if they try and resolve this issue!!!

Perhaps post on his FB page rather than on a site he rarely visits.......

Nate is a honest guy,there must of been an oversight somewhere.
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post #6 of 23
Thread Starter 
Quote:
Originally Posted by B NEGATIVE View Post

Perhaps post on his FB page rather than on a site he rarely visits.......

Nate is a honest guy,there must of been an oversight somewhere.

I thought he was honest also and this is the reason I let it go for so long. Give me a link to his Facebook page and I will post this their.
post #7 of 23
MILSPEC II
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CLoS3 IMPACT
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5820k X99m WS 980ti strix 980ti strix 
RAMHard DrivePowerCase
KLEVV Cras DDR4  3tb Red Corsair 600w SFX + 450w SFX Caselabs BH4 
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4970k Z97 Gryphon GTX 680 x2 Crucial Ballistix Elite 16Gb 
PowerCase
Be Quiet Dark Power 850 InWin D Frame Mini 
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i7 4770k ASUS Impact ITX R9 290 Gskill Trident 2400 
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Samsung EV0 250 x2 WD black Loop.....oh yes...... Caselabs S3....modded 
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MILSPEC II
(8 items)
 
| LUMO |
(6 items)
 
CLoS3 IMPACT
(8 items)
 
CPUMotherboardGraphicsGraphics
5820k X99m WS 980ti strix 980ti strix 
RAMHard DrivePowerCase
KLEVV Cras DDR4  3tb Red Corsair 600w SFX + 450w SFX Caselabs BH4 
CPUMotherboardGraphicsRAM
4970k Z97 Gryphon GTX 680 x2 Crucial Ballistix Elite 16Gb 
PowerCase
Be Quiet Dark Power 850 InWin D Frame Mini 
CPUMotherboardGraphicsRAM
i7 4770k ASUS Impact ITX R9 290 Gskill Trident 2400 
Hard DriveHard DriveCoolingCase
Samsung EV0 250 x2 WD black Loop.....oh yes...... Caselabs S3....modded 
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post #8 of 23
Thread Starter 
Quote:
Originally Posted by B NEGATIVE View Post

https://www.facebook.com/groups/e22uk/?fref=ts

Thanks someone has already posted this link on his facebook site and I am real disappointed he has not at least contacted me as he has replied to the facebook post!! all I wanted or needed was communication and the last email I got from him was on 3 Dec I think this is the last email I find from him but I might have accidentally deleted another one if I got it..

You would have thought with me filing a paypal case he would have contacted me also? Really makes me wonder!!
post #9 of 23
Quote:
Originally Posted by seross69 View Post

Quote:
Originally Posted by B NEGATIVE View Post

https://www.facebook.com/groups/e22uk/?fref=ts

Thanks someone has already posted this link on his facebook site and I am real disappointed he has not at least contacted me as he has replied to the facebook post!! all I wanted or needed was communication and the last email I got from him was on 3 Dec I think this is the last email I find from him but I might have accidentally deleted another one if I got it..

You would have thought with me filing a paypal case he would have contacted me also? Really makes me wonder!!

I have posted in that thread.

EDIT: I didnt read the first post of Nates reply.

Check your mail,He is on it.thumb.gif
Edited by B NEGATIVE - 1/12/14 at 1:31pm
MILSPEC II
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| LUMO |
(6 items)
 
CLoS3 IMPACT
(8 items)
 
CPUMotherboardGraphicsGraphics
5820k X99m WS 980ti strix 980ti strix 
RAMHard DrivePowerCase
KLEVV Cras DDR4  3tb Red Corsair 600w SFX + 450w SFX Caselabs BH4 
CPUMotherboardGraphicsRAM
4970k Z97 Gryphon GTX 680 x2 Crucial Ballistix Elite 16Gb 
PowerCase
Be Quiet Dark Power 850 InWin D Frame Mini 
CPUMotherboardGraphicsRAM
i7 4770k ASUS Impact ITX R9 290 Gskill Trident 2400 
Hard DriveHard DriveCoolingCase
Samsung EV0 250 x2 WD black Loop.....oh yes...... Caselabs S3....modded 
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MILSPEC II
(8 items)
 
| LUMO |
(6 items)
 
CLoS3 IMPACT
(8 items)
 
CPUMotherboardGraphicsGraphics
5820k X99m WS 980ti strix 980ti strix 
RAMHard DrivePowerCase
KLEVV Cras DDR4  3tb Red Corsair 600w SFX + 450w SFX Caselabs BH4 
CPUMotherboardGraphicsRAM
4970k Z97 Gryphon GTX 680 x2 Crucial Ballistix Elite 16Gb 
PowerCase
Be Quiet Dark Power 850 InWin D Frame Mini 
CPUMotherboardGraphicsRAM
i7 4770k ASUS Impact ITX R9 290 Gskill Trident 2400 
Hard DriveHard DriveCoolingCase
Samsung EV0 250 x2 WD black Loop.....oh yes...... Caselabs S3....modded 
  hide details  
Reply
post #10 of 23
Nate is a very honest seller, I am sure he has a good reason.

I know for a fact he is on this and will contact you soon to take care of it.

I will personally contact him to check up on his follow through with this. thumb.gif
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