Originally Posted by lynxxyarly
They only win because the truly awful companies are the best-in-the-biz at hiding what they do from the public eye. EA is a gaming company, for crying out loud. I have no love for EA, but it boggles my mind that anyone can even CONSIDER them as the worst company in America when you have anyone from big oil/energy or big pharma in the bullpen.
You have to put it in perspective. Don't think about what they do, just think about customer satisfaction. Big oil for example is raiding our check books...but at least they are selling a product that works. Big pharmaceuticals are typically in the same boat (and when they do something bad they usually get their hand slapped; albeit lightly
). That pill might cost a fortune, but when the person taking it feels better they forget the price tag.
EA is in a different category. They've been caught lying, they've sold products in poor functioning order, they've made some decisions that hurt the paying customer for no real obvious reason, they've had some questionable reports made about their customer service...ect. It is like they are trying
to get people to dislike them. There are a lot of people out there that have nothing good to say about them.
So don't think about what the company does...think how they do what they do.
Though I should say there are a lot of companies I would personally rate worse than EA too...but that is because I haven't had much trouble with EA. I don't buy games on release and especially don't pre-order. That lets me avoid the games that give them such a poor image and by the time I do get them the games are pretty well patched up...though some will always remain on the do not buy list. I've also had some pretty darn good customer service from Origin.Edited by Vagrant Storm - 1/14/14 at 7:47am