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need help with diagnosing slow internet speed.

post #1 of 7
Thread Starter 
First of thank you for viewing this.

My alleged ISP speed is 7.5 megabits ( or around 1 mb/s)

On my laptops, phone, the speedtest comes in at 7.5.

However, my main computer has horrifying results. Once in a while it gets ~7 megabits, but most of the time (especially when downloading or browsing youtube) it goes down to less than 1 megabit ( testing directly after stopping download/ closing video) the network resource manager says everything unused.

Is my ISP throttling my connection? Is it a virus?

I ran multiple Malwarebyte and AVG scans

Any insight would help. Thank you
Raindrop
(22 items)
 
   
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2500k 4.5 Ghz MSI z77a-gd55 r9 290x Ripjaw X 8 gbs 
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Corsair k90 OCZ ModXtream 700 NZXT Switch 810 Logitech g9x 
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Core 2 Duo TX9000 9800m GTS 4 GB 500 GB 
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Win7 Ultimate 
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Raindrop
(22 items)
 
   
CPUMotherboardGraphicsRAM
2500k 4.5 Ghz MSI z77a-gd55 r9 290x Ripjaw X 8 gbs 
Hard DriveHard DriveCoolingCooling
Seagate Barracuda 5hunna gigs Samsung 840 Pro Raystorm Block Swiftech mcp655 
CoolingCoolingCoolingCooling
RS 360mm Radiator Distilled+Deadwater Bitspower 150  EK 290 block 
CoolingCoolingOSMonitor
AqC Pump Top Rigid Revolver Fittings Windows 8 Pro Qnix q270 
KeyboardPowerCaseMouse
Corsair k90 OCZ ModXtream 700 NZXT Switch 810 Logitech g9x 
AudioAudio
Logitech Sony XB500 
CPUGraphicsRAMHard Drive
Core 2 Duo TX9000 9800m GTS 4 GB 500 GB 
OS
Win7 Ultimate 
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post #2 of 7
You only generally get throttled if your downloading a torrent or something. How is the computer connected to your router, Ethernet or Wireless? What router is it?
Bluey
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Bluey
(14 items)
 
  
CPUMotherboardGraphicsRAM
750K Biostar A88M AMD Radeon 5770 Crucial 4GB DDR3 1600Mhz Ballistix Tactical Memory 
Hard DriveCoolingCoolingCooling
Crucial M4 64GB Coolink SWiF2-80P 80mm PWM Cooler Master Sickleflow 120MM Gigabyte G-Power 
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post #3 of 7
Thread Starter 
it is wireless. It worked perfectly well for years and now im stuck this this. Download speeds are close to dial up now.
Raindrop
(22 items)
 
   
CPUMotherboardGraphicsRAM
2500k 4.5 Ghz MSI z77a-gd55 r9 290x Ripjaw X 8 gbs 
Hard DriveHard DriveCoolingCooling
Seagate Barracuda 5hunna gigs Samsung 840 Pro Raystorm Block Swiftech mcp655 
CoolingCoolingCoolingCooling
RS 360mm Radiator Distilled+Deadwater Bitspower 150  EK 290 block 
CoolingCoolingOSMonitor
AqC Pump Top Rigid Revolver Fittings Windows 8 Pro Qnix q270 
KeyboardPowerCaseMouse
Corsair k90 OCZ ModXtream 700 NZXT Switch 810 Logitech g9x 
AudioAudio
Logitech Sony XB500 
CPUGraphicsRAMHard Drive
Core 2 Duo TX9000 9800m GTS 4 GB 500 GB 
OS
Win7 Ultimate 
  hide details  
Reply
Raindrop
(22 items)
 
   
CPUMotherboardGraphicsRAM
2500k 4.5 Ghz MSI z77a-gd55 r9 290x Ripjaw X 8 gbs 
Hard DriveHard DriveCoolingCooling
Seagate Barracuda 5hunna gigs Samsung 840 Pro Raystorm Block Swiftech mcp655 
CoolingCoolingCoolingCooling
RS 360mm Radiator Distilled+Deadwater Bitspower 150  EK 290 block 
CoolingCoolingOSMonitor
AqC Pump Top Rigid Revolver Fittings Windows 8 Pro Qnix q270 
KeyboardPowerCaseMouse
Corsair k90 OCZ ModXtream 700 NZXT Switch 810 Logitech g9x 
AudioAudio
Logitech Sony XB500 
CPUGraphicsRAMHard Drive
Core 2 Duo TX9000 9800m GTS 4 GB 500 GB 
OS
Win7 Ultimate 
  hide details  
Reply
post #4 of 7
Speak to your ISP
Bluey
(14 items)
 
  
CPUMotherboardGraphicsRAM
750K Biostar A88M AMD Radeon 5770 Crucial 4GB DDR3 1600Mhz Ballistix Tactical Memory 
Hard DriveCoolingCoolingCooling
Crucial M4 64GB Coolink SWiF2-80P 80mm PWM Cooler Master Sickleflow 120MM Gigabyte G-Power 
OSMonitorKeyboardPower
Windows 7 Professional 64 Bit ACER AL1716 Microsoft Keyboard Coolermaster Silent Pro Gold 550W 
CaseAudio
Galaxy 3 Gaming Case Intergrated 
  hide details  
Reply
Bluey
(14 items)
 
  
CPUMotherboardGraphicsRAM
750K Biostar A88M AMD Radeon 5770 Crucial 4GB DDR3 1600Mhz Ballistix Tactical Memory 
Hard DriveCoolingCoolingCooling
Crucial M4 64GB Coolink SWiF2-80P 80mm PWM Cooler Master Sickleflow 120MM Gigabyte G-Power 
OSMonitorKeyboardPower
Windows 7 Professional 64 Bit ACER AL1716 Microsoft Keyboard Coolermaster Silent Pro Gold 550W 
CaseAudio
Galaxy 3 Gaming Case Intergrated 
  hide details  
Reply
post #5 of 7
Thread Starter 
i will. strange part it works perfectly fine on my phone, laptop, other junk computer
Raindrop
(22 items)
 
   
CPUMotherboardGraphicsRAM
2500k 4.5 Ghz MSI z77a-gd55 r9 290x Ripjaw X 8 gbs 
Hard DriveHard DriveCoolingCooling
Seagate Barracuda 5hunna gigs Samsung 840 Pro Raystorm Block Swiftech mcp655 
CoolingCoolingCoolingCooling
RS 360mm Radiator Distilled+Deadwater Bitspower 150  EK 290 block 
CoolingCoolingOSMonitor
AqC Pump Top Rigid Revolver Fittings Windows 8 Pro Qnix q270 
KeyboardPowerCaseMouse
Corsair k90 OCZ ModXtream 700 NZXT Switch 810 Logitech g9x 
AudioAudio
Logitech Sony XB500 
CPUGraphicsRAMHard Drive
Core 2 Duo TX9000 9800m GTS 4 GB 500 GB 
OS
Win7 Ultimate 
  hide details  
Reply
Raindrop
(22 items)
 
   
CPUMotherboardGraphicsRAM
2500k 4.5 Ghz MSI z77a-gd55 r9 290x Ripjaw X 8 gbs 
Hard DriveHard DriveCoolingCooling
Seagate Barracuda 5hunna gigs Samsung 840 Pro Raystorm Block Swiftech mcp655 
CoolingCoolingCoolingCooling
RS 360mm Radiator Distilled+Deadwater Bitspower 150  EK 290 block 
CoolingCoolingOSMonitor
AqC Pump Top Rigid Revolver Fittings Windows 8 Pro Qnix q270 
KeyboardPowerCaseMouse
Corsair k90 OCZ ModXtream 700 NZXT Switch 810 Logitech g9x 
AudioAudio
Logitech Sony XB500 
CPUGraphicsRAMHard Drive
Core 2 Duo TX9000 9800m GTS 4 GB 500 GB 
OS
Win7 Ultimate 
  hide details  
Reply
post #6 of 7
What are you using to connect?
Bluey
(14 items)
 
  
CPUMotherboardGraphicsRAM
750K Biostar A88M AMD Radeon 5770 Crucial 4GB DDR3 1600Mhz Ballistix Tactical Memory 
Hard DriveCoolingCoolingCooling
Crucial M4 64GB Coolink SWiF2-80P 80mm PWM Cooler Master Sickleflow 120MM Gigabyte G-Power 
OSMonitorKeyboardPower
Windows 7 Professional 64 Bit ACER AL1716 Microsoft Keyboard Coolermaster Silent Pro Gold 550W 
CaseAudio
Galaxy 3 Gaming Case Intergrated 
  hide details  
Reply
Bluey
(14 items)
 
  
CPUMotherboardGraphicsRAM
750K Biostar A88M AMD Radeon 5770 Crucial 4GB DDR3 1600Mhz Ballistix Tactical Memory 
Hard DriveCoolingCoolingCooling
Crucial M4 64GB Coolink SWiF2-80P 80mm PWM Cooler Master Sickleflow 120MM Gigabyte G-Power 
OSMonitorKeyboardPower
Windows 7 Professional 64 Bit ACER AL1716 Microsoft Keyboard Coolermaster Silent Pro Gold 550W 
CaseAudio
Galaxy 3 Gaming Case Intergrated 
  hide details  
Reply
post #7 of 7
Quote:
Originally Posted by M2NSLI View Post

Speak to your ISP

Why would it be his ISP? Other devices within the LAN are able to access the WAN at the expected speeds.


Try this quick test:
Open up a command prompt and type in ipconfig.
Copy the default gateway (this is your wireless access point's IP).
Type in ping -n 100

What's the average ping and how many drop packets?
Once again...
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 [4.28GHz, HT] Asus P6T + Broadcom NetXtreme II VisionTek HD5850 [900/1200] + Galaxy GT240 2x4GB G.Skill Ripjaw X [1632 MHz] 
Hard DriveOSMonitorKeyboard
Intel X25-M 160GB + 3xRAID0 500GB 7200.12 Window 7 Pro 64 Acer H243H + Samsung 226BW XARMOR-U9BL  
PowerCaseMouseMouse Pad
Antec Truepower New 750W Li Lian PC-V2100 [10x120mm fans] Logitech G9 X-Trac Pro 
  hide details  
Reply
Once again...
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 [4.28GHz, HT] Asus P6T + Broadcom NetXtreme II VisionTek HD5850 [900/1200] + Galaxy GT240 2x4GB G.Skill Ripjaw X [1632 MHz] 
Hard DriveOSMonitorKeyboard
Intel X25-M 160GB + 3xRAID0 500GB 7200.12 Window 7 Pro 64 Acer H243H + Samsung 226BW XARMOR-U9BL  
PowerCaseMouseMouse Pad
Antec Truepower New 750W Li Lian PC-V2100 [10x120mm fans] Logitech G9 X-Trac Pro 
  hide details  
Reply
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