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CRYORIG Fan & Cooler Club; R1 Ult, R1 Uni, C1, H5, XF140 & XT140 and all things Cryorig - Page 320

post #3191 of 3719
Thread Starter 
Quote:
Originally Posted by Nickyvida View Post

Was there an option for that? Wouldve gladly paid if so. But there wasnt any delivery option
Hmm. I see he emailed recently as well as last week. While those who ordered months in advance are still waiting.

Ugh.
We really don't know who is waiting longest. They started mailing them out 6 days ago (17-4-2017 ). Add 3-10 days for delivery and we are in middle of delivery window for mounts posted out on the 17th and not a few days later. We know a few have been received in the 3-5 day time .. and I'm guessing more were delivered in the last few of days and will be arriving in the next few days. Here in UK best time is 3 working days from Taipei .. and usually 5 working days. East coast USA takes at least 7 days from Taipei.
post #3192 of 3719
Quote:
Originally Posted by doyll View Post

We really don't know who is waiting longest. They started mailing them out 6 days ago (17-4-2017 ). Add 3-10 days for delivery and we are in middle of delivery window for mounts posted out on the 17th and not a few days later. We know a few have been received in the 3-5 day time .. and I'm guessing more were delivered in the last few of days and will be arriving in the next few days. Here in UK best time is 3 working days from Taipei .. and usually 5 working days. East coast USA takes at least 7 days from Taipei.

Well 2 months is a pretty long turn around time. I've preordered way even before Ryzen released but with no news and that's excluding others who recently signed up like Aura, kyle who are even less in the know if thier orders even went through despite preordering many times weeks ago. I'm beginning to have doubts that my order was registered as its approaching end of april and no shipment yet


Im not upset or venting and i'm patient enough to wait as there are encouraging signs but i can't say the same for others.
post #3193 of 3719
Thread Starter 
Quote:
Originally Posted by Nickyvida View Post

Well 2 months is a pretty long turn around time. I've preordered way even before Ryzen released but with no news and that's excluding others who recently signed up like Aura, kyle who are even less in the know if thier orders even went through despite preordering many times weeks ago. I'm beginning to have doubts that my order was registered as its approaching end of april and no shipment yet


Im not upset or venting and i'm patient enough to wait as there are encouraging signs but i can't say the same for others.
While 2 months is a long time to us waiting for a new mount so we can use our great coolers, it is a very short time to design, test, schedule manufacturing test run, re-test, make a real manufacturing run and ship product. As I have said before, AMD did not give most cooler companies their AM4 mounting specifications until the day they started selling the CPU !! The only people who had AM4 CPUs were motherboard people and a very few others. I have no idea what AMD was thinking. Normal procedure is to announce the mount specifications several months before release of CPU, not the day of release.

End result is cooler companies could gamble that top of CPU IHS would be the same as previous CPUs and built a mount to fit the hole pattern used on pre-release motherboards or continue waiting for AMD to publish the mounting specifications. Most chose to wait .. Cryorig is not / was not the only one still dealing with this problem.

So Shame on AMD for not releasing mount specifications in a timely manor !! so cooler companies could make mounts ahead of release date. mad.gif
post #3194 of 3719
Quote:
Originally Posted by doyll View Post

While 2 months is a long time to us waiting for a new mount so we can use our great coolers, it is a very short time to design, test, schedule manufacturing test run, re-test, make a real manufacturing run and ship product. As I have said before, AMD did not give most cooler companies their AM4 mounting specifications until the day they started selling the CPU !! The only people who had AM4 CPUs were motherboard people and a very few others. I have no idea what AMD was thinking. Normal procedure is to announce the mount specifications several months before release of CPU, not the day of release.

End result is cooler companies could gamble that top of CPU IHS would be the same as previous CPUs and built a mount to fit the hole pattern used on pre-release motherboards or continue waiting for AMD to publish the mounting specifications. Most chose to wait .. Cryorig is not / was not the only one still dealing with this problem.

So Shame on AMD for not releasing mount specifications in a timely manor !! so cooler companies could make mounts ahead of release date. mad.gif

You mentioned testing......which is something that many companies did not do. There were mounts out at Ryzen release and prior. These were obviously just done off of measurements and never tested. Just a "plop it on top" with no testing or regard to how mounting pressure may impact performance. I would rather a mount come out in two months and be right than have one that merely has the ability to hold the cooler in place.
post #3195 of 3719
Thread Starter 
Quote:
Originally Posted by ciarlatano View Post

You mentioned testing......which is something that many companies did not do. There were mounts out at Ryzen release and prior. These were obviously just done off of measurements and never tested. Just a "plop it on top" with no testing or regard to how mounting pressure may impact performance. I would rather a mount come out in two months and be right than have one that merely has the ability to hold the cooler in place.
blushsmiley.gif That was as much my point as the time delay in mounts being released .. but I didn't say it.
Thanks for pointing it out! cheers.gif
post #3196 of 3719
as large as the R1 is, I too would rather it work correctly the first time. 5-7 working days wait for me officially from the support email I received just a bit ago
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post #3197 of 3719
Thread Starter 
Quote:
Originally Posted by Loosenut View Post

as large as the R1 is, I too would rather it work correctly the first time. 5-7 working days wait for me officially from the support email I received just a bit ago
I do not understand your post.
post #3198 of 3719
Quote:
Originally Posted by doyll View Post

While 2 months is a long time to us waiting for a new mount so we can use our great coolers, it is a very short time to design, test, schedule manufacturing test run, re-test, make a real manufacturing run and ship product. As I have said before, AMD did not give most cooler companies their AM4 mounting specifications until the day they started selling the CPU !! The only people who had AM4 CPUs were motherboard people and a very few others. I have no idea what AMD was thinking. Normal procedure is to announce the mount specifications several months before release of CPU, not the day of release.

End result is cooler companies could gamble that top of CPU IHS would be the same as previous CPUs and built a mount to fit the hole pattern used on pre-release motherboards or continue waiting for AMD to publish the mounting specifications. Most chose to wait .. Cryorig is not / was not the only one still dealing with this problem.

So Shame on AMD for not releasing mount specifications in a timely manor !! so cooler companies could make mounts ahead of release date. mad.gif

Any information or source on this? Way i see it it's just like the AM4 motherboard supply problem which makers blamed AMD and vice versa. At the end of the day both are to blame.

If AMD didn't give any bracket information out no one would be able to manufacture mounts for AM4, much less get it to fit or cool adequately due to the disparity in sizes.

Most of the companies have resolved the issues largely. But i and many people still have no updates within the original tentative quoted march and now almost end april date. While i am patient and willing to wait, i can't imagine others will be.
post #3199 of 3719
Thread Starter 
Quote:
Originally Posted by Nickyvida View Post

Any information or source on this? Way i see it it's just like the AM4 motherboard supply problem which makers blamed AMD and vice versa. At the end of the day both are to blame.

If AMD didn't give any bracket information out no one would be able to manufacture mounts for AM4, much less get it to fit or cool adequately due to the disparity in sizes.

Most of the companies have resolved the issues largely. But i and many people still have no updates within the original tentative quoted march and now almost end april date. While i am patient and willing to wait, i can't imagine others will be.
How can you be so gullible / naive? How can anyone but AMD be resposnible for their not releasing mounting specification before starting to sell Ryzen? Do you believe you or your apartment owner is to blame for a power blackout? Because saying AMD is not the one to blame is like saying apartment owner and you are to blame for you not having electricity when there is a power company blackout.
Do you believe people have unicorns and dragons too? poke.gifbiggrin.gif

AMD not giving out mount specifications is common knowledge among people who followed the AM4 development.
We were able to figure out the mounting hole spacing, but nothing was official until day Ryzen went on sale.

How can anyone but AMD be to blame? They are the source of needed information, and they did not supply it .. so how can AMD blame anyone else? Simple as that.

Again; AMD supplied some CPU data to motherboard manufacturers but never officially released the CPU mounting requirements until the day they started selling the CPUs. Any mounts made before that information was released were made based on guesses .. and while the 54.14mm X 90mm is not a critical measurement, the thickness of CPU / height the IHS is above motherboard is extremely critical. Intel publishes a LGA xxxx datasheet with all the relevant specifications .. not just the mount size and IHS above mohterboard measurements, but including load pressure between cooler and IHS. This is the information needed to design a cooler mount that will work properly.

We can add to this the problem of no pre-release CPUs available to cooler companies .. meaning they could not test mounts on actual product to be sure everything was working as planned .. this testing is critical to be sure everything is as it should be.

Like ciarlatano said, some companies made mounts on the assumption they would work .. many did not and are just recently making mounts available to their customers.

AMD not releasing mount specifications is the reason for snafu / fubar delay in mounts being available to us.
Edited by doyll - 4/24/17 at 2:01am
post #3200 of 3719
got some update for you guys

Dear Customer,Just wanted you to know that the AM4 upgrade kits you applied has been shipped out. Please expect a delivery time of 5-7 working days.
We thank you for your patient and for your support in Cryorig's product.
All the best,
--
Email: support@cryorig.com
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