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[HardOCP] Galaxy [not] Abandoning North American GPU Market - Page 6

post #51 of 91
Quote:
Originally Posted by battlenut View Post

Especially about warranties. I just purchased one of there 780 it's. Card runs a little ward for me but if I remove my cooler it voids the warranty. I used to deal solely with EVGA boards but switched red along time ago. But I liked there warranties.
Quote:
Originally Posted by battlenut View Post

Especially about warranties. I just purchased one of there 780 it's. Card runs a little ward for me but if I remove my cooler it voids the warranty. I used to deal solely with EVGA boards but switched red along time ago. But I liked there warranties.

The policy exists because it's quite difficult to guarantee workmanship that isn't your own, but in actual practice we try to be as relaxed as possible on this. I tend to suggest a don't-ask-don't-tell policy regarding aftermarket coolers for the sake of simplicity, but as a general rule of thumb as long as the card is restored to original condition upon RMA and the cooler/installation wasn't the cause of the problem, you should still be safe. You can always message me as well if you need help or run into any difficulties.
post #52 of 91
my 670 wasnt too great of an overclocker but it does what it's advertised to do biggrin.gif
 
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post #53 of 91
Quote:
Originally Posted by Victor_Mizer View Post


How is the ASUS RMA process? Is their customer support good?

I would have to say no, I've seen some pretty bad stories from Asus rma, not to mention a close friend of mine RMA a card and they didn't do anything but send it back to him. He proved it and they are sending him a brand new card now, but why put up with it?
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post #54 of 91
My biggest trouble with Asus RMA was that they outsource tech support. This white American guy was told to clean his golden connectors with a rubber... Good thing I didn't really do that, right? I didn't know that rubber was a british slang term for eraser, and the tech support was probably British.

But in regards to Galaxy, probably my biggest reason I cross them off my list when GPU shopping is that the models I'm looking for generally don't have a backplate. This little aesthetic issue is a good consideration to me.
Edited by ./Cy4n1d3\. - 2/7/14 at 11:21pm
post #55 of 91
Shame. I honestly only owned very few Galaxy products but I always saw them to be pretty solid. Not to offend but definitely not on MSI/EVGA level (As far as ease of support, information verification and at times durability/dexterity) but still pretty solid.
Edited by Madvillan - 2/7/14 at 11:31pm
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post #56 of 91
I had a Asus board a while back that I did a express rma on and I had no problems but that was a long time ago.

As far as graphics cards I've never had a nvidia card fail on me. Still have a bfg GeForce 5800 (I think?) Still works. Gtx 260, gtx 570, and my 2 galaxy gtx 670 GCs I've had since 2012 run without a hitch. At one time I bought a ATI aiw 9800 pro and a laptop with ATI graphics. They both died within half a year...

I'm glad galaxy is staying in the US they seem to offer good prices compared to some of the other companies and so far the cards are reliable. Some day will get one of those hof cards because it matches my cm storm stryker smile.gif
post #57 of 91

It's looking like it's going to be even harder to find a LP 750ti now.

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post #58 of 91
Quote:
Originally Posted by ./Cy4n1d3\. View Post

My biggest trouble with Asus RMA was that they outsource tech support. This white American guy was told to clean his golden connectors with a rubber... Good thing I didn't really do that, right? I didn't know that rubber was a british slang term for eraser, and the tech support was probably British.

But in regards to Galaxy, probably my biggest reason I cross them off my list when GPU shopping is that the models I'm looking for generally don't have a backplate. This little aesthetic issue is a good consideration to me.
Let me correct you.

Rubber isn't English slang for eraser...it's English for eraser, as for the tech support he was probably English. I'm sure you've heard of the English people? And the English language? We live in a country called England, We speak English, we spawnd the language, the clue is in the name.

rolleyes.gif

You Americans don't speak English by the way, you speak American, I've been told it's called the Freedom language, or something. wink.gif
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post #59 of 91
Quote:
Originally Posted by vallonen View Post

Let me correct you.

Rubber isn't English slang for eraser...it's English for eraser, as for the tech support he was probably English. I'm sure you've heard of the English people? And the English language? We live in a country called England, We speak English, we spawnd the language, the clue is in the name.

rolleyes.gif

You Americans don't speak English by the way, you speak American, I've been told it's called the Freedom language, or something. wink.gif

lol way to take offense.... both EU and America speak English but the dialect is fairly different.
Rubber isn't eraser. Rubber is raw material. An eraser is made of rubber, and i don't think i need to define what an eraser is do I?
    
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post #60 of 91
Quote:
Originally Posted by xnotx2 View Post

lol way to take offense.... both EU and America speak English but the dialect is fairly different.
Rubber isn't eraser. Rubber is raw material. An eraser is made of rubber, and i don't think i need to define what an eraser is do I?
I had to correct him, as for why you would drag the European Union into this I don't know.

Rubber is the English word, eraser is the American word.

smile.gif
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