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Samsung Phone USB Not Recognizing On Any PC. Need urgent help?!?!?

post #1 of 10
Thread Starter 
Samsung galaxy skyrocket.

When connected to my laptop the USB does not recognize my phone, it can only charge instead this is what it shows on my pc screen when connected, ''USB device not recognised'' 'The last USB device you connected to this computer malfunctioned and Windows does not recognize it.'

Notice that: All my USB drives/ pen drives/ ext..hard drives works fine in my USB ports on my laptop.


So far below are the things I have done to resolve the problem. None of them was helpful;

I
-Have used 2x extra USB cables for my phone into several USB ports on different PC's, but did not help.
-Have tried Original cable for my phone but did not work.
-have tried more than 1 computer but the same message comes as USB not recognized
-Restarted the phone several times and re-connected to the laptop but the same issue.
-Un-installed phone USB drivers from PC
-Installed samsung kies which comes with USB drivers, but did not work

-Un-installed kies drivers and
-Re-Installed alternative new USB drivers still didn't work

The phone look fine and in good shape, USB area looks fine as well


There is nothing I can do now but to request for help or anyone who have had the same problem and how you responded to it.

Thanks for your help
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KlistWhiteSpirit
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post #2 of 10
Mine did that once after a failed custom ROm install, but honestly I'd try resetting to factory default. What model is it?
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post #3 of 10
Thread Starter 
Skyrocket I727, maybe I should reset the phone to default. I will hear from 1 or 3 people opinions then do the rest if is the only suggestion. Thanks for your responds Silvos00.
KlistWhiteSpirit
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KlistWhiteSpirit
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post #4 of 10
Maybe your SD card (internal or external) was corrupted? I seem to recall seeing a similar message when I purchased a defective micro SD card.
     
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post #5 of 10
If its charging its quite likely that there is dust/dirt in the USB socket stopping it connecting properly. Give it a clean, I use the little brush that came with an electric shaver or anything else you can get in there, happened to my old faithful S2 and it worked for me. Hope its that simple for you!

Edit: I mean the socket on the phone of course.
post #6 of 10
Thread Starter 
I don't use SD card for it anymore, even before this issue started. I will give it a clean and see what happens.
KlistWhiteSpirit
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KlistWhiteSpirit
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post #7 of 10
actuelly a fairly common issue with the newer KIES supplied usb drivers, download Samsung USB drivers 1.4.6.0 (should be able to find on google somewhere), uninstall the current driver and install that instead. you may need to disconnect from internet during install to keep windows from trying to fetch newer non functional drivers
    
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post #8 of 10
Thread Starter 
For some reason phone USB connection is working again. I dont think I did anything special to resolve the issue.
KlistWhiteSpirit
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KlistWhiteSpirit
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post #9 of 10
I had this issue with my sg S3. I downloaded Samsung kies and it worked first go. Un-install kies and well didn't want to connect again
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post #10 of 10
Thread Starter 
: IXcryspyXI. Wired isnt it. Samsung phones can have this wired faults- darkscreens and so... Now I dont wanna install kies to cause any further problems again. As long as I can connect and transfer files am GOOD. But if any software update (kitkat...) pops in I will risk it with kies installation thumb.gif
KlistWhiteSpirit
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2012
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KlistWhiteSpirit
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2012
(8 items)
 
 
CPUMotherboardGraphicsRAM
I7 4790k MSI Krait Z97 GTX 780 Palit Super Jeatstream 12GB HYPER X FURRY 
Hard DriveHard DriveHard DriveHard Drive
SEAGATE BARRACUDA 1TB SEAGATE BARRACUDA 1TB 256 CRUCIAL MX SSD WD Red 3TB Nas drive 
CoolingOSMonitorKeyboard
CORSAIR H110 WIN7 X star 2560x1440 Mechanical keyboard 
PowerCaseMouse
Cooler Master V550w NZXT H440 Zalman 
CPUMotherboardGraphicsRAM
AMD FX-8350 Asrock 970 Extreme 3 AMD 7800 Series Corsair 
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