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My XFX 7850 Just CAUGHT FIRE! - Page 4

post #31 of 49
Currently I have an XFX Radeon HD 7870 DD and frankly, im quite worried. Ive seen pictures of the heatsink and it appears that it doesnt have any VRM cooling AFAIK. I want to replace it but mining and Super inflation happened.

Though their PSU's are rated quite well.
post #32 of 49
Quote:
Originally Posted by iCrap View Post

Oh great... we just replaced the XFX card with a MSI r9 270 twin frozr....
The Twin Frozr cooler is a pretty awesome cooler, probably was just a manufacturing defect in a batch of coolers.

Semi-related: I run the (Unofficial) Twin Frozr IV Club here on OCN (LINK)
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post #33 of 49
Thread Starter 
Quote:
Originally Posted by kishagi View Post

Currently I have an XFX Radeon HD 7870 DD and frankly, im quite worried. Ive seen pictures of the heatsink and it appears that it doesnt have any VRM cooling AFAIK. I want to replace it but mining and Super inflation happened.

Though their PSU's are rated quite well.

I had read about the cards not having VRM cooling, apparently on the DD the VRMs can run up to 107c... that's very worrying.

Their PSUs are actually a re-branded seasonic unit (some of them) which is why they are rated well... but if you DO have a problem with it and try to RMA it...well then you have to go through their horrible service.
Quote:
Originally Posted by vedaire View Post

I own 2 xfx reference 7970s and they work well but after fighting with their messed up registration stuff
I wont buy another xfx product however I'm looking at that card and the circled area has to do with the crossfire
connection on it I would say plug it in and try it or not i had one of my cards lose one of those connections and it
still works fine I just moved my crossfire bridge to the other one no other issues since. its one of those being between
a rock and a hard place.

good luck with their rma service if you decide to do that.

That piece that exploded is a capacitor... there might have been a voltage spike in the card apparently (this is what i've been told). afaik it has nothing to do with xfire


THANKFULLY Amazon said they would take the card back.... So glad i don't have to go through the nightmare that is XFX "support"
Quote:
Originally Posted by Xinoxide View Post

I only purchased XFX reference 290 because,
1. its reference, they didnt make it they cant mess it up.
2. highest unlock rates afaik.
2.5. It is now a 290x.

Only thing you have to worry about is if you have a problem... then you get to go through the nonexistent XFX "support"
Quote:
Originally Posted by pez View Post

You know, the last time I bought XFX, it was a HD4890 at a steal of a price ($150 around the time they were going for about $200). The card never worked properly by itself, though it worked amazingly as the second GPU in a crossfire setup. I tried to contact XFX to RMA it, as I really wanted to keep it and play around with it in crossfire with my HD4870. Needless to say, beyond them jerking around with opening and closing my ticket....and then closing it before it was resolved, I just returned it back to Best Buy. I have since not been able to really make an effort into XFX...even when I was contemplating R7 290Xs the other day...

My XFX 7950 did a simmilar thing, I sent it to XFX and they claimed it had broken chips. I am convinced they broke it and blamed me....
Not only that but they took 4 days between responses and avoided all my questions. HORRIBLE company and HORRIBLE support.



So, between the HD5770 i had years ago that died on me (from XFX) my 7950 which was giving problems, then XFX claimed it had broken chips and blamed me, and this 7850 which just blew up... I will NEVER buy another crappy XFX product.

regarding the MSI we bought, I did some reading on those twin frozrs and looks like we made a good choice, that guy that had issues must have been unlucky.
Edited by iCrap - 3/3/14 at 7:34pm
    
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post #34 of 49
Quote:
Originally Posted by pez View Post

You know, the last time I bought XFX, it was a HD4890 at a steal of a price ($150 around the time they were going for about $200). The card never worked properly by itself, though it worked amazingly as the second GPU in a crossfire setup. I tried to contact XFX to RMA it, as I really wanted to keep it and play around with it in crossfire with my HD4870. Needless to say, beyond them jerking around with opening and closing my ticket....and then closing it before it was resolved, I just returned it back to Best Buy. I have since not been able to really make an effort into XFX...even when I was contemplating R7 290Xs the other day...

Same here with my 4850s, every thing XFX since has been a freebie.
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post #35 of 49
Quote:
Originally Posted by iCrap View Post

I had read about the cards not having VRM cooling, apparently on the DD the VRMs can run up to 107c... that's very worrying.

Their PSUs are actually a re-branded seasonic unit (some of them) which is why they are rated well... but if you DO have a problem with it and try to RMA it...well then you have to go through their horrible service.
That piece that exploded is a capacitor... there might have been a voltage spike in the card apparently (this is what i've been told). afaik it has nothing to do with xfire


THANKFULLY Amazon said they would take the card back.... So glad i don't have to go through the nightmare that is XFX "support"
Only thing you have to worry about is if you have a problem... then you get to go through the nonexistent XFX "support"
My XFX 7950 did a simmilar thing, I sent it to XFX and they claimed it had broken chips. I am convinced they broke it and blamed me....
Not only that but they took 4 days between responses and avoided all my questions. HORRIBLE company and HORRIBLE support.



So, between the HD5770 i had years ago that died on me (from XFX) my 7950 which was giving problems, then XFX claimed it had broken chips and blamed me, and this 7850 which just blew up... I will NEVER buy another crappy XFX product.

regarding the MSI we bought, I did some reading on those twin frozrs and looks like we made a good choice, that guy that had issues must have been unlucky.
Quote:
Originally Posted by cdoublejj View Post

Same here with my 4850s, every thing XFX since has been a freebie.

This this this. I got so pissed waiting a good day or two; responding nearly immediately, and then having to wait equally as long.
 
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post #36 of 49
the cap that exploded is in xfire connector area and is most likely part of it it wont hurt the card per say just no xfire for that card
most likely the only reason i say it part of the xfire stuff is thats the same exact area where mine has a small component that
went bad and mine still works i just had to use the second bridge connector on it. it may not be the case on yours but just a
guess.
post #37 of 49
Quote:
Originally Posted by vedaire View Post

the cap that exploded is in xfire connector area and is most likely part of it it wont hurt the card per say just no xfire for that card
most likely the only reason i say it part of the xfire stuff is thats the same exact area where mine has a small component that
went bad and mine still works i just had to use the second bridge connector on it. it may not be the case on yours but just a
guess.

I happen to think its in line with leads going to HDMI connectors, which would lead me to think he has a crossed power outlet in his home.

There are leads in the hdmi pinout that carry power, and with hdmi devices this is pretty common. Happens alot between set top boxes for cable and TV's most of the time.

When I was a service technician for comcast I kept getting calls elevated to me for this problem. Hard time telling people their multi-thousand dollar tv's are smoke because their electrician that wired it all up cant replace it because he was uninsured.
post #38 of 49
Quote:
Originally Posted by iCrap View Post

Apparently this may have been caused by a bad PSU. Which is weird though cause everything else worked after the fiery explosion.


Considering this is the second card to die the same way, its bad power or user error. But you let this xfx love fest go on and on. Gotcha.
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post #39 of 49
Thread Starter 
Quote:
Originally Posted by Xinoxide View Post

I happen to think its in line with leads going to HDMI connectors, which would lead me to think he has a crossed power outlet in his home.

There are leads in the hdmi pinout that carry power, and with hdmi devices this is pretty common. Happens alot between set top boxes for cable and TV's most of the time.

When I was a service technician for comcast I kept getting calls elevated to me for this problem. Hard time telling people their multi-thousand dollar tv's are smoke because their electrician that wired it all up cant replace it because he was uninsured.

Well like I said before, this isn't my PC. It's one for my friend. We actually built it over at his place so unless both of our power outlets have issues then i doubt that's a factor. It could have something to do with the HDMI ports like you said. We were actually using the HDMI for video.
Quote:
Originally Posted by tsm106 View Post

Considering this is the second card to die the same way, its bad power or user error. But you let this xfx love fest go on and on. Gotcha.

Like i said... these were two SEPARATE computers. And I don't know what kind of user error would lead to a card fire. I have built literally hundreds of computers in my house for people, have yet to have something like this happen EXCEPT with these two XFX cards. I don't think it's a coincidence....
And again, the PC worked fine after the fire.. it booted right up with my extra card in it.
    
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post #40 of 49
http://www.youtube.com/watch?v=A_sY2rjxq6M&noredirect=1

With that out of the way, it may be a defective capacitor but I would try to return it and get a non burnt card.
 
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