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i bought a brand new asus z87 rog hero from newegg.com and the box was not sealed is that normal ?

post #1 of 23
Thread Starter 
I ordered a asus z87 rog hero brand new from newegg.com and when the package arrived there was no tape holding the box closed and there was no wrap or plastic covering the motherboard is this normal ?
    
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post #2 of 23
Was it advertised as "open box"? Was the MB not in an anti-static bag when you received it?
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post #3 of 23
Thread Starter 
Quote:
Originally Posted by BulletSponge View Post

Was it advertised as "open box"? Was the MB not in an anti-static bag when you received it?
know I paid the full amount for a brand new motherboard and it was not in a anti-static bag
    
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post #4 of 23
Thread Starter 
Quote:
Originally Posted by BulletSponge View Post

Was it advertised as "open box"? Was the MB not in an anti-static bag when you received it?
I am so vexed rite now
    
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xspc d5 acrylic tank reservoir windows 8.1 full version qnix evolution 2 2560x1440 96hz gigabyte osmium cherry red 
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post #5 of 23
Then you should contact newegg and get it replaced.
You will give it back and the must send you a new product.
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post #6 of 23

This has happened to me on newegg before. I have moved on to Amazon since then.

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post #7 of 23
Not normal, my guess is someone sent you a open box board.

Personally I would send them a email and demand an new sealed board overnight-ed with return postage paid for the old one.

some freebies are in order imo as well. imho its no different then getting the wrong food or not getting food paid for at McDonalds etc. Someone made a mistake and it needs to be fixed.


--
For instance frozen cpu made it right with me by sending me two Mayhems 250ml bottles after i had ordered a 250$ res and pump combo that wasnt assembled correctly and when i started to fill it the fluid leaked out of it. In the long run i figured it out and reassembled it correctly but I paid for pre-assembly. In the end they made it right though.
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post #8 of 23

And to think they want us to increase the minimum wage....

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post #9 of 23
I will not buy motherboards from new egg. good luck cause I know those aholes at new egg are going to say you opened it. I learned from a person on here (OCN) to take pictures as I open products shipped to me.
sometimes I even video record the unpacking.
all motherboards should be in a anti-static bag that is sealed and then the box must be sealed also.
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post #10 of 23
Return it immediately. I would take absolutely NO chance that I might have to deal with Asus' RMA service should the board have problems down the road.
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OCZ Vertex 3 120 Gb WD Caviar Black 1TB WD Caviar Blue 1TB ASUS 24X DVD Burner - Bulk 24X DVD+R 8X DVD+RW ... 
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