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[The Register] Dell charges £16 TO INSTALL FIREFOX on PCs – Mozilla is miffed - Page 3

post #21 of 72
Quote:
Originally Posted by driftingforlife View Post

Nope, it will just be a different image they use, no extra work at all.

You don't realize how much work comes from creating another image. Yeah building the image is fine, they have some bad ass software that will do that quick and eazy, but to all the developers and testers of the company that now needs to validate their stuff against a new component that's in pre-install process. While this probably wont cause any issues with other people stuff, the software testers seems to have ways of finding problems out of thin air. This comes from someone who did software testing and later software development at HP.

Hey, on your way to work, can you drop by the grocery store and pick me up the wanted adds or whatever those outdated things are called. Its free and your already driving to work and all.....
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post #22 of 72
Quote:
Originally Posted by phill1978 View Post

you can if you offer a support service or a service charge for works. Look at Redhat for an example of where this is used and rather well.

If you put a restriction in your terms everyone should respect them. Pretty much like when you make a guide and you only ask for credits. red hat may have this business model but it's unrelated to the issue at hand.

Dell isn't sitting an employee to install Firefox on your brand new laptop, it's done with a disk image. They're distributing Firefox like they put other software on your laptop and that's the problem.
post #23 of 72
Quote:
Originally Posted by Imouto View Post

If you put a restriction in your terms everyone should respect them. Pretty much like when you make a guide and you only ask for credits. red hat may have this business model but it's unrelated to the issue at hand.

Dell isn't sitting an employee to install Firefox on your brand new laptop, it's done with a disk image. They're distributing Firefox like they put other software on your laptop and that's the problem.


An employee that makes the image, And has to make a new image with each FF update, Windows update, software/driver update and for each differant variation of hardware.
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post #24 of 72
Quote:
Originally Posted by Rayleyne View Post

An employee that makes the image, And has to make a new image with each FF update, Windows update, software/driver update and for each differant variation of hardware.

So I can bypass any distribution policy by just compressing the installer?

Seriously...
post #25 of 72
Quote:
Originally Posted by Imouto View Post

So I can bypass any distribution policy by just compressing the installer?

Seriously...

Nothing is free, That employee has to take time for each image across a variety of machines, You are paying to have it installed, You are not paying for the program itself, It'd be no differant to them offering chrome to be installed for 30 bucks.

They are not charging for the program, They are charging for their time
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post #26 of 72
Quote:
Originally Posted by Assirra View Post

They ask money for a free program not made by them.
How in the 9 hells is this ok?

You tellem Bro!! This is like a Grocery store adding 9% alcohol to their entire stock of Odouls and charging us for it when Odouls is a nonalcoholic beer!
    
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post #27 of 72
Quote:
Originally Posted by Rayleyne View Post

Nothing is free, That employee has to take time for each image across a variety of machines, You are paying to have it installed, You are not paying for the program itself, It'd be no differant to them offering chrome to be installed for 30 bucks.

They are not charging for the program, They are charging for their time

Last time I checked... Making an image is easy as hell -___-.
Plus they work for Dell so it should be faster and easier to have a few different imaged unless they are really THAT pressed for drive space for those images...which to me sounds petty.
    
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post #28 of 72
Quote:
Originally Posted by Rayleyne View Post

Nothing is free, That employee has to take time for each image across a variety of machines, You are paying to have it installed, You are not paying for the program itself, It'd be no differant to them offering chrome to be installed for 30 bucks.

They are not charging for the program, They are charging for their time

They're charging the user for using one disk image or the other. That's distribution by all means.

If we are going to play words they're not doing any "Installation Service".
post #29 of 72
You're basically paying one guy to spend maybe what, an hour making a new image? That only needs to be done once for each OS, every update. Which really for Dell, is nothing.

Yes there is a tiny bit work that goes into it but £16 per customer is absurd, most custom PC sites will install freeware like AVG, Chrome etc for free.
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post #30 of 72
Quote:
Originally Posted by Frankzro View Post

Last time I checked... Making an image is easy as hell -___-.
Plus they work for Dell so it should be faster and easier to have a few different imaged unless they are really THAT pressed for drive space for those images...which to me sounds petty.


Again clicking a button for a single machine with a single set of hardware and making an image for that is easy, Dell has more than one line of machines, Each machine has a varying set of hardware, Each image has to be verified and set working by each departments software in reguards to not having any conflict, Ontop of wich new images have to be made when..


A drivers are released
B software updates
C revision changes

In reality they could be making Twenty dozen new images per week specific to each laptop, Desktop, Tablet's line of hardware, Software and other things.


So yes making a single image is easy when your dealing with 10,000 machines with the exact same hardware, Only they aren't dealing with a single line thus MAKING A SINGLE IMAGE WOULD NOT WORK TO BEGIN WITH.
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