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[The Register] Dell charges £16 TO INSTALL FIREFOX on PCs – Mozilla is miffed - Page 4

post #31 of 72
Quote:
Originally Posted by Imouto View Post

You can't monetize other's work. Free sofware doesn't work that way.

I'm getting used to how utterly ignorant this forum is about this matter.
    
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post #32 of 72
Quote:
Originally Posted by Imouto View Post

They're charging the user for using one disk image or the other. That's distribution by all means.

If we are going to play words they're not doing any "Installation Service".


Is firefox installed on the machine when the customer receives it after they pay for the installation service? if yes, Then obviously it was an installation service.

Nothing is ever free, someone somewhere has to foot the bill of time used.
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post #33 of 72
Quote:
Originally Posted by Imouto View Post

You can't monetize other's work. Free sofware doesn't work that way.

I'm getting used to how utterly ignorant this forum is about this matter.

Its nice to see so many people who think they are the smartest people in the world too tongue.gif

Dell is charging for the service of installing ot for you, nothing wrong with that. People dont have to pay it if they don't want. This is like going to a mechanic or car dealership and they charge you labor for the work being done, only in this case the "parts" are free and you just have the labor charge. Sure it really doesn't cost them hardly anything, but it is the same markup you see in every company in the whole world for charging for service time.
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post #34 of 72
Quote:
Originally Posted by Imouto View Post

You can't monetize other's work. Free sofware doesn't work that way.

I'm getting used to how utterly ignorant this forum is about this matter.

Legally, they can distribute it for a fee.
Quote:
3.2. Distribution of Executable Form

If You distribute Covered Software in Executable Form then:

such Covered Software must also be made available in Source Code Form, as described in Section 3.1, and You must inform recipients of the Executable Form how they can obtain a copy of such Source Code Form by reasonable means in a timely manner, at a charge no more than the cost of distribution to the recipient; and

You may distribute such Executable Form under the terms of this License, or sublicense it under different terms, provided that the license for the Executable Form does not attempt to limit or alter the recipients’ rights in the Source Code Form under this License.

Morally, it's bankrupt, but legally frown.gif
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post #35 of 72
Quote:
Originally Posted by Rayleyne View Post

Is firefox installed on the machine when the customer receives it after they pay for the installation service? if yes, Then obviously it was an installation service.

Then there's an installation service for the other software without Firefox too that is free of charge which is the very same service as getting your laptop with Firefox installed. ie getting one image or the other.

You're not getting charged for an "Installation Service" you're charged for the Firefox software. There's no installation, only distribution.
post #36 of 72
If you can't do it by yourself you shall pay it to somebody who can.
I don't see a problem here.
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post #37 of 72
Sounds like it's for people that barely know how to use a computer to access the internet, let alone installing a whole program(lol). To me it seems a little farfetched, but to be honest it does take time to make an image.

For example:
Lets say Dell has 25 different laptop/desktop line-ups. Each would most likely need to have a different image because there will be at least one piece of hardware is different from the others, if not why would they sell it as a different model? Creating those images will take a good amount of time, for Dell let us say it takes 2 hours to do the whole process of creating the image and putting it on the computer. Now you have to think about all the different configurations that one model can have. Different hardware/software/etc. that will effect that image. That means that you also need to create ANOTHER image for each subset, or configuration. So if each laptop has a possibility of having 4 different configurations, that would be 100 different images in total. This means that every time an image is declared outdated and an updated image needs to be created, they have to put 200 hours of labor into creating and applying this image to systems. So now let's say they have to update these images once a month. One of the configurations you can choose is to have Firefox included, which would mean a different image from the rest, for every computer in their line-up.
Of course this example is based off of fictional numbers, just for the purpose of trying to show you why it is legitimate to charge for this service.

Do you kind of see the picture?
post #38 of 72
Quote:
Originally Posted by Imouto View Post

You can't monetize other's work. Free sofware doesn't work that way.

I'm getting used to how utterly ignorant this forum is about this matter.

While the software is free, the labor to either install it or create a new image that includes it is not.

Hell, I charge my customers a lot more than that to install software that is not part of the original image (and they happily pay it knowing it is done right).

I charge hundreds of dollars to create a new image as well.
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post #39 of 72
I see a couple of you guys have no idea what it takes to create a new image for release on a production system.

Creating the image is only one step. It must then be put through a testing procedure to make sure said image works properly and the new software is compatible with other products in that image. Then there is the quality control cycle. There is also the version control system, that tracks which computers get what image as they go into testing and finally shipping. This takes time and money.

Ask me how I know...

I create custom images for my customers all the time and routinely update said images with new drivers, patches and any other configuration items my customer asks for. Dell is no different, and in fact has stricter quality control guidelines than smaller companies do.
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post #40 of 72
Quote:
Originally Posted by Imouto View Post

You can't monetize other's work. Free sofware doesn't work that way.

I'm getting used to how utterly ignorant this forum is about this matter.

Actually, you CAN. Open source software has to deal with "libre" and not "gratis". This is one of the major points of free software.... anyone can do what they want with it (for the most part.... got to read each license.)

"Think free as in free speech, not free beer." -Richard Stallman

Anyone can sell their service of installing and maintaining Ubuntu.

In fact, Oracle Linux was a simple repackaging of RHEL sold with Oracle support. (RHEL has taken steps to counter this though.)
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