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Problem with Laptop (not booting up)

post #1 of 5
Thread Starter 
I'm trying to fix a friends (really) old Packard Bell New90 laptop. When I turn it on, it idles and has a black screen. I suspect it is the motherboard/cpu that's causing the issues but I would like a second opinion before I tell him it's not worth his time fixing it (due to the age of the machine).

I tried taking the battery out for about five minutes, inserting it again and booting again. Same problem. I really haven't troubleshooted laptops a lot and of course they're not like Desktops where you can just open them up and interchange parts over.

I've done some research online and there's a lot of thread stating the motherboards are cheap garbage. I just want to avoid throwing it out for no reason so if someone with a better knowledge of laptop could chime in and confirm my analysis so far (dead mobo/cpu etc) then that'd be great.

TLDR: laptop not booting, suspected mobo fail. Powers on, sits and does nothing effectively.

Cheers
post #2 of 5
Connect an external monitor and go from there.
TheSadFlute
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TheSadFlute
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DyingHeart
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CPUMotherboardGraphicsRAM
i7-6700K TUF Sabertooth MSI 1080 Ti 16GB 2400MHz C15 
Hard DriveHard DriveHard DriveCooling
Corsair 480GB LE 3TB WD Green Sammy 500GB 850 EVO H100i 
OSMonitorKeyboardPower
Windows 7 Pro  BenQ XR3501 Logitech G710+ EVGA G2 750W 
CaseMouseAudioAudio
Cooler Master Stryker Logitech G602 Asus Strix Nakamichi 5.1 
CPUMotherboardGraphicsRAM
Phenom II X4 965BE  Sapphire 790X Zotac GTX650  4GB Corsair 1066 DDR2 (1GBx4) 
Hard DriveHard DriveCoolingCooling
G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
OSMonitorKeyboardPower
W7 Pro SP1 x64 LG 21' 1680x1050 Genius  Corsair CX600 
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post #3 of 5
Thread Starter 
Quote:
Originally Posted by eXXon View Post

Connect an external monitor and go from there.

I forgot to mention that I done this via VGA, and nothing. Black screen still. Thanks for replying so quickly.
post #4 of 5
Quote:
Originally Posted by Wintel View Post

I forgot to mention that I done this via VGA, and nothing. Black screen still. Thanks for replying so quickly.

NP. This is pointing to a GPU/Mobo problem and not the screen, how old is the laptop? does it have a dedicated GPU? are there other connection options like HDMI?
TheSadFlute
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DyingHeart
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Windows 7 Pro  BenQ XR3501 Logitech G710+ EVGA G2 750W 
CaseMouseAudioAudio
Cooler Master Stryker Logitech G602 Asus Strix Nakamichi 5.1 
CPUMotherboardGraphicsRAM
Phenom II X4 965BE  Sapphire 790X Zotac GTX650  4GB Corsair 1066 DDR2 (1GBx4) 
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G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
OSMonitorKeyboardPower
W7 Pro SP1 x64 LG 21' 1680x1050 Genius  Corsair CX600 
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TheSadFlute
(16 items)
 
DyingHeart
(17 items)
 
 
CPUMotherboardGraphicsRAM
i7-6700K TUF Sabertooth MSI 1080 Ti 16GB 2400MHz C15 
Hard DriveHard DriveHard DriveCooling
Corsair 480GB LE 3TB WD Green Sammy 500GB 850 EVO H100i 
OSMonitorKeyboardPower
Windows 7 Pro  BenQ XR3501 Logitech G710+ EVGA G2 750W 
CaseMouseAudioAudio
Cooler Master Stryker Logitech G602 Asus Strix Nakamichi 5.1 
CPUMotherboardGraphicsRAM
Phenom II X4 965BE  Sapphire 790X Zotac GTX650  4GB Corsair 1066 DDR2 (1GBx4) 
Hard DriveHard DriveCoolingCooling
G.Skill Phoenix Pro 120GB WD 2TB Green Stock 3x120mm UQ fans 
OSMonitorKeyboardPower
W7 Pro SP1 x64 LG 21' 1680x1050 Genius  Corsair CX600 
CaseMouseMouse PadAudio
Gigabyte  E-Blue Mazer XFX WarPad On-board 
Audio
Logitech G35 
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post #5 of 5
Thread Starter 
Quote:
Originally Posted by eXXon View Post

NP. This is pointing to a GPU/Mobo problem and not the screen, how old is the laptop? does it have a dedicated GPU? are there other connection options like HDMI?

Yeah that's what I thought. My friend reckons it's 6/7 years old... I'm not sure if it has a dedicated GPU as it's so old I can't really find any information online. However it is a cheap packard bell laptop with an i3, so I doubt it has dedicated graphics. There is not other connection options. Thanks for all your help
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