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Crashes during gaming, but not on all games...at wits end.

post #1 of 20
Thread Starter 
Hi everyone,

I have a friend whose rig has been causing him trouble for a long time. He has been getting random crashes, restarts, and freezes on many different games. Over time we have replaced lots of components (excluding the power supply, which was bought first), and nothing has made the crashes disappear.

Some of the games he crashes on are: Company of Heroes 1&2, Supreme Commander 2, Dota 2 (sometimes), Hitman Absolution (crashed loading the first mission), Metro 2033, Natural Selection 2, Red Orchestra 2, and ALWAYS The Witcher.

Sometimes he can game fine for a few hours, other times he will crash in the first 5 minutes (or even in loading screens). I have pulled my hair out trying to solve his crashing problems, but have found no resolution.

He describes the crashes as (Listed in order of frequency):

-Freezing and looping sound
-Crash to desktop
-Blue screens
-Computer just restarts

His rig has the following specs:

Phenom X3 740 BE @ stock w/ CoolerMaster Hyper 212 Plus
990FXA-UD3H (used to be 790GPT-UD3H...new board is for future upgradability)
8GB Corsair 4X2GB set at 9-9-9-24 1600MHz
EVGA GTX570 DS 1.2GB @ stock
1TB WD Blue w/ fresh install of Windows 7 64
22.3" Acer 1680*1050 Resolution
700W OCZ ModXStream Pro Modular

I have tried the following:

-Reverted everything to stock settings
-Stress tested the CPU with prime 95 blend for more than 24 hours...everything passed
-Stress tested the GPU with furmark, temperatures were fine, no crashes
-In game benchmarks (Bioshock Infinite, COH 1&2, Crysis)...no crashes
-Ensured CPU/GPU were not overheating by logging temperatures during gameplay
-Memtest ran fine and did a full pass (took an hour) without any errors...should I test longer?
-HDD SMART test passes for the drive

Potential causes:

-Bad PSU? Some of the voltages look odd in HWMonitor, but I know that software is not the most reliable to measure these. Here is a screenshot:



-Phenom II IMC being problematic (picky about the ram).....however seems unlikely since prime95 blend and memtest both pass.

-Graphics card overheating?...We doubt this one because the cooler on the 570 DS is pretty good and we have watched the temps in the past on furmark and the like.


Basically, I need OCN's help. Usually some simple troubleshooting can get to the bottom of issues like these. There are crashes on way too many games for it to be attributed to only the games themselves. Suggestions anyone...?

Thanks in advance,

Slappa
Edited by Slappa - 3/9/14 at 5:34pm
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post #2 of 20
Update your drivers recently? Make sure you cleanly install.
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post #3 of 20
sounds like you covered all the hardware good,,one time I had similar issues,,took me months to figure it,,,turned out it was a bad sata cable,,unplug the dvd rom for a while,,
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post #4 of 20
Thread Starter 
Quote:
Originally Posted by SpeedyVT View Post

Update your drivers recently? Make sure you cleanly install.

Of course, as listed in the specs we have done a fresh install of windows 7, and along with that installed the newest nvidia gpu drivers
Quote:
Originally Posted by trailer park boy View Post

sounds like you covered all the hardware good,,one time I had similar issues,,took me months to figure it,,,turned out it was a bad sata cable,,unplug the dvd rom for a while,,

We changed the SATA cables out and removed the DVD drive (dont need it anymore) when we upgraded the motherboard last week.
Edited by Slappa - 3/8/14 at 4:08pm
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post #5 of 20
Quote:
Originally Posted by Slappa View Post

Of course, as listed in the specs we have done a fresh install of windows 7, and along with that installed the newest nvidia gpu drivers
We changed the SATA cables out and removed the DVD drive (dont need it anymore) when we upgraded the motherboard last week.

After reading it again I'm thinking memory error. Make sure the Bios has the right packaged timings, if you have to loosen them some more. I had memory set on bad timings everything passed verification but games behaved funny. 10-10-10 27 might be where you should be.
Edited by SpeedyVT - 3/8/14 at 4:11pm
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post #6 of 20
check DRAM. make it run at 1333, tighten the timings and fine tune the vdimm. I know those phenom's hate 1600. this is more than likely the problem.
post #7 of 20
Thread Starter 
Quote:
Originally Posted by hollowtek View Post

check DRAM. make it run at 1333, tighten the timings and fine tune the vdimm. I know those phenom's hate 1600. this is more than likely the problem.

I will try this...I thought I had tried it at 1333MHz already as I am well aware of the 1600MHz problem with the C2 steppings. I will report back.
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post #8 of 20
Even if the PSU is not the problem its not something you should keep

Replace it as soon as you can its notr very good to say the least
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post #9 of 20
What are the blue screen messages? Maybe the best chance at figuring out the problem.
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post #10 of 20
Quote:
Originally Posted by Slappa View Post

I will try this...I thought I had tried it at 1333MHz already as I am well aware of the 1600MHz problem with the C2 steppings. I will report back.

Run a custom blend test, 90% of ram set to 1 minute (I think that's the option) 1344/1344 (I think) and 1792/1792. If it is fine for at least 20 minutes each, you're more than likely good. If any hiccups, bump the vdimm a notch. If you get nothing, you're good. Then run it for like 4 hours. Good? Then success.

Also make sure the cpu is set to stable voltage (+1 notch is fine just in case, tune down later), at factory clocks.
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