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Troubleshooting problem, any advice would be greatly appreciated.

post #1 of 8
Thread Starter 
First and foremost, full system specs as its for a friend, not my computer.

i7 950 OC@ 3.8GHz
12GB (3x4GB) DDR3 @1600MHz
Gigabyte X58A-UD3R
1kW PSU Cougar CMX
3 x EVGA GTX 570 HD 1.25Gb GDDR5
2x 128GB SSD (RAID0)
3x 1TB HDD (no raid) (WD green, WD Black, Seagate barracuda)

Now for the problem

Upon power, the machine posts and gets as far as the windows logo after which the monitors go black saying no signal and the system hangs until a forced reset.

The troubleshooting that has been done so far
Tried every card individually with one monitor, same issue no changes
Tried every stick of ram individually in all slots, same issue
Cleared CMOS returned all settings to stock, same issue
Underclocked the cpu, no changes, same issue
Removed all hard drives except primary raid setup, no change
Fresh install of windows (SSDs formatted):

-computer worked and ran off the vga default drivers. after installing the nvidia drivers the computer would boot and work normal for about 15 minutes after which the system would hang in the same manner and never boot again with the same issue.
-works fine in safe mode though

Computer works fine with a different graphics card (some workstation ATI card), however these 570s have yet to be tested in a different rig.


Suspect is the data path from video cards to cpu. perhaps chipset issue? Anyone have any ideas what could be happening here or any other troubleshooting tips that could shed some light on it? Motherboard or vga problem?
Current Machine
(10 items)
 
  
CPUMotherboardGraphicsRAM
INTEL I5 4690K ASUS Z97-AR XFX R9_290X PATRIOT Viper 2133 MHz 8GB 
Hard DriveHard DriveCoolingOS
Seagate 1TB SSHD PLEXTOR 256GB PCIE M.2 SSD LIQUID Windows 7 
PowerCase
CORSAIR AX 760 CORSAIR AIR 540 
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Current Machine
(10 items)
 
  
CPUMotherboardGraphicsRAM
INTEL I5 4690K ASUS Z97-AR XFX R9_290X PATRIOT Viper 2133 MHz 8GB 
Hard DriveHard DriveCoolingOS
Seagate 1TB SSHD PLEXTOR 256GB PCIE M.2 SSD LIQUID Windows 7 
PowerCase
CORSAIR AX 760 CORSAIR AIR 540 
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post #2 of 8
Sounds like either a driver, or a power issue (more driver).

Did you try an earlier version of the drivers? (assuming you installed the latest)?

Did you try a single card (non-SLI) on the fresh install, or was it all three cards again?

Is this a new build, or have the components been proven elsewhere?
Workstation
(16 items)
 
   
CPUMotherboardGraphicsGraphics
INtel 4770k ASUS maximus extreme VI  EVGA GTX 780Ti SC  EVGA GTX 780Ti SC 
GraphicsRAMHard DriveHard Drive
EVGA GTX 780Ti SC Kingston HyperX Beast 32 GB Kit (4x8 GB) 2400MH... Western Digital 2tb Enterprise Samsung 840 Pro SSD 256GB 
Optical DriveCoolingCoolingCooling
Pawtec External USB 3.0 Aluminum 8X DVD-RW Writ... Primochill ghost fitings Monsoon reservoir Swifttech MCP50x/2  
CoolingCoolingCoolingCooling
Primochill rigid acrylic tubing EK supremacy CPU block - Nickel EK 780Ti waterblocks x3 - Nickel Lamptron FC9 fan Controller 
CoolingCoolingCoolingCooling
9x Primochill Acrylic Radiator Grills Alphacool ST30 280 radiator Alphacool ST30 280 radiator Alphacool 420 80mm 
OSMonitorKeyboardPower
Windows 7 Ultimate Dell UW3014 Merc stealth steel series keyboard EVGA NEX1500 PSU 
CaseMouseMouse PadAudio
Lian Li PC-D600 Razer Death Adder Mouse Razer Scarab mousepad Logitech X-540 5.1 speakers with sub 
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Workstation
(16 items)
 
   
CPUMotherboardGraphicsGraphics
INtel 4770k ASUS maximus extreme VI  EVGA GTX 780Ti SC  EVGA GTX 780Ti SC 
GraphicsRAMHard DriveHard Drive
EVGA GTX 780Ti SC Kingston HyperX Beast 32 GB Kit (4x8 GB) 2400MH... Western Digital 2tb Enterprise Samsung 840 Pro SSD 256GB 
Optical DriveCoolingCoolingCooling
Pawtec External USB 3.0 Aluminum 8X DVD-RW Writ... Primochill ghost fitings Monsoon reservoir Swifttech MCP50x/2  
CoolingCoolingCoolingCooling
Primochill rigid acrylic tubing EK supremacy CPU block - Nickel EK 780Ti waterblocks x3 - Nickel Lamptron FC9 fan Controller 
CoolingCoolingCoolingCooling
9x Primochill Acrylic Radiator Grills Alphacool ST30 280 radiator Alphacool ST30 280 radiator Alphacool 420 80mm 
OSMonitorKeyboardPower
Windows 7 Ultimate Dell UW3014 Merc stealth steel series keyboard EVGA NEX1500 PSU 
CaseMouseMouse PadAudio
Lian Li PC-D600 Razer Death Adder Mouse Razer Scarab mousepad Logitech X-540 5.1 speakers with sub 
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post #3 of 8
Thread Starter 
The components have been running for years, and the cards have been mining doge 24/7 for about a month and a half?

The fresh install was with the 3 cards together. Multiple driver versions have been tried not just the latest
Current Machine
(10 items)
 
  
CPUMotherboardGraphicsRAM
INTEL I5 4690K ASUS Z97-AR XFX R9_290X PATRIOT Viper 2133 MHz 8GB 
Hard DriveHard DriveCoolingOS
Seagate 1TB SSHD PLEXTOR 256GB PCIE M.2 SSD LIQUID Windows 7 
PowerCase
CORSAIR AX 760 CORSAIR AIR 540 
  hide details  
Reply
Current Machine
(10 items)
 
  
CPUMotherboardGraphicsRAM
INTEL I5 4690K ASUS Z97-AR XFX R9_290X PATRIOT Viper 2133 MHz 8GB 
Hard DriveHard DriveCoolingOS
Seagate 1TB SSHD PLEXTOR 256GB PCIE M.2 SSD LIQUID Windows 7 
PowerCase
CORSAIR AX 760 CORSAIR AIR 540 
  hide details  
Reply
post #4 of 8
Quote:
Originally Posted by Archer S View Post

The components have been running for years, and the cards have been mining doge 24/7 for about a month and a half?

The fresh install was with the 3 cards together. Multiple driver versions have been tried not just the latest

Hmmm... hard to make a call on that.

Test the GPU's in a different system obviously... maybe double check the PSU... see if it is no longer able to provide adequate juice for those three cards? Might be chipset or something else on the motherboard... that chokes thermally once it hits a certain stress point...

but it is all conjecture... only more testing will help isolate the issue. That is about all I have....
Edited by cgipson1 - 3/10/14 at 8:52pm
Workstation
(16 items)
 
   
CPUMotherboardGraphicsGraphics
INtel 4770k ASUS maximus extreme VI  EVGA GTX 780Ti SC  EVGA GTX 780Ti SC 
GraphicsRAMHard DriveHard Drive
EVGA GTX 780Ti SC Kingston HyperX Beast 32 GB Kit (4x8 GB) 2400MH... Western Digital 2tb Enterprise Samsung 840 Pro SSD 256GB 
Optical DriveCoolingCoolingCooling
Pawtec External USB 3.0 Aluminum 8X DVD-RW Writ... Primochill ghost fitings Monsoon reservoir Swifttech MCP50x/2  
CoolingCoolingCoolingCooling
Primochill rigid acrylic tubing EK supremacy CPU block - Nickel EK 780Ti waterblocks x3 - Nickel Lamptron FC9 fan Controller 
CoolingCoolingCoolingCooling
9x Primochill Acrylic Radiator Grills Alphacool ST30 280 radiator Alphacool ST30 280 radiator Alphacool 420 80mm 
OSMonitorKeyboardPower
Windows 7 Ultimate Dell UW3014 Merc stealth steel series keyboard EVGA NEX1500 PSU 
CaseMouseMouse PadAudio
Lian Li PC-D600 Razer Death Adder Mouse Razer Scarab mousepad Logitech X-540 5.1 speakers with sub 
  hide details  
Reply
Workstation
(16 items)
 
   
CPUMotherboardGraphicsGraphics
INtel 4770k ASUS maximus extreme VI  EVGA GTX 780Ti SC  EVGA GTX 780Ti SC 
GraphicsRAMHard DriveHard Drive
EVGA GTX 780Ti SC Kingston HyperX Beast 32 GB Kit (4x8 GB) 2400MH... Western Digital 2tb Enterprise Samsung 840 Pro SSD 256GB 
Optical DriveCoolingCoolingCooling
Pawtec External USB 3.0 Aluminum 8X DVD-RW Writ... Primochill ghost fitings Monsoon reservoir Swifttech MCP50x/2  
CoolingCoolingCoolingCooling
Primochill rigid acrylic tubing EK supremacy CPU block - Nickel EK 780Ti waterblocks x3 - Nickel Lamptron FC9 fan Controller 
CoolingCoolingCoolingCooling
9x Primochill Acrylic Radiator Grills Alphacool ST30 280 radiator Alphacool ST30 280 radiator Alphacool 420 80mm 
OSMonitorKeyboardPower
Windows 7 Ultimate Dell UW3014 Merc stealth steel series keyboard EVGA NEX1500 PSU 
CaseMouseMouse PadAudio
Lian Li PC-D600 Razer Death Adder Mouse Razer Scarab mousepad Logitech X-540 5.1 speakers with sub 
  hide details  
Reply
post #5 of 8
Thread Starter 
Quote:
Originally Posted by cgipson1 View Post

Hmmm... hard to make a call on that.

Test the GPU's in a different system obviously... maybe double check the PSU... see if it is no longer able to provide adequate juice for those three cards? Might be chipset or something else on the motherboard... that chokes thermally once it hits a certain stress point...

but it is all conjecture... only more testing will help isolate the issue. That is about I all I have....

Well the PSU would not power even 1 card individually. So i doubt its the issue but, acknowledged, will check. The freezing happens at pretty much idle.

Also i was mistaken, it only mined 12/7. but i doubt thats relevant.

Either way thanks for your advice
Current Machine
(10 items)
 
  
CPUMotherboardGraphicsRAM
INTEL I5 4690K ASUS Z97-AR XFX R9_290X PATRIOT Viper 2133 MHz 8GB 
Hard DriveHard DriveCoolingOS
Seagate 1TB SSHD PLEXTOR 256GB PCIE M.2 SSD LIQUID Windows 7 
PowerCase
CORSAIR AX 760 CORSAIR AIR 540 
  hide details  
Reply
Current Machine
(10 items)
 
  
CPUMotherboardGraphicsRAM
INTEL I5 4690K ASUS Z97-AR XFX R9_290X PATRIOT Viper 2133 MHz 8GB 
Hard DriveHard DriveCoolingOS
Seagate 1TB SSHD PLEXTOR 256GB PCIE M.2 SSD LIQUID Windows 7 
PowerCase
CORSAIR AX 760 CORSAIR AIR 540 
  hide details  
Reply
post #6 of 8
Quote:
Originally Posted by Archer S View Post

Well the PSU would not power even 1 card individually. So i doubt its the issue but, acknowledged, will check. The freezing happens at pretty much idle.

Also i was mistaken, it only mined 12/7. but i doubt thats relevant.

Either way thanks for your advice

anytime... good luck with it. Let us know what you find...
Workstation
(16 items)
 
   
CPUMotherboardGraphicsGraphics
INtel 4770k ASUS maximus extreme VI  EVGA GTX 780Ti SC  EVGA GTX 780Ti SC 
GraphicsRAMHard DriveHard Drive
EVGA GTX 780Ti SC Kingston HyperX Beast 32 GB Kit (4x8 GB) 2400MH... Western Digital 2tb Enterprise Samsung 840 Pro SSD 256GB 
Optical DriveCoolingCoolingCooling
Pawtec External USB 3.0 Aluminum 8X DVD-RW Writ... Primochill ghost fitings Monsoon reservoir Swifttech MCP50x/2  
CoolingCoolingCoolingCooling
Primochill rigid acrylic tubing EK supremacy CPU block - Nickel EK 780Ti waterblocks x3 - Nickel Lamptron FC9 fan Controller 
CoolingCoolingCoolingCooling
9x Primochill Acrylic Radiator Grills Alphacool ST30 280 radiator Alphacool ST30 280 radiator Alphacool 420 80mm 
OSMonitorKeyboardPower
Windows 7 Ultimate Dell UW3014 Merc stealth steel series keyboard EVGA NEX1500 PSU 
CaseMouseMouse PadAudio
Lian Li PC-D600 Razer Death Adder Mouse Razer Scarab mousepad Logitech X-540 5.1 speakers with sub 
  hide details  
Reply
Workstation
(16 items)
 
   
CPUMotherboardGraphicsGraphics
INtel 4770k ASUS maximus extreme VI  EVGA GTX 780Ti SC  EVGA GTX 780Ti SC 
GraphicsRAMHard DriveHard Drive
EVGA GTX 780Ti SC Kingston HyperX Beast 32 GB Kit (4x8 GB) 2400MH... Western Digital 2tb Enterprise Samsung 840 Pro SSD 256GB 
Optical DriveCoolingCoolingCooling
Pawtec External USB 3.0 Aluminum 8X DVD-RW Writ... Primochill ghost fitings Monsoon reservoir Swifttech MCP50x/2  
CoolingCoolingCoolingCooling
Primochill rigid acrylic tubing EK supremacy CPU block - Nickel EK 780Ti waterblocks x3 - Nickel Lamptron FC9 fan Controller 
CoolingCoolingCoolingCooling
9x Primochill Acrylic Radiator Grills Alphacool ST30 280 radiator Alphacool ST30 280 radiator Alphacool 420 80mm 
OSMonitorKeyboardPower
Windows 7 Ultimate Dell UW3014 Merc stealth steel series keyboard EVGA NEX1500 PSU 
CaseMouseMouse PadAudio
Lian Li PC-D600 Razer Death Adder Mouse Razer Scarab mousepad Logitech X-540 5.1 speakers with sub 
  hide details  
Reply
post #7 of 8
Did you check "Event Manager" (in Admin Tools) for errors?
Rampage 3 Formula
(23 items)
 
  
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Core i7 950 Asus Rampage lll Formula EVGA GTX980Ti ACX2.0 12 GB G-Skill 
Hard DriveHard DriveHard DriveOptical Drive
Intel 320 x 3 RAID 0 Seagate ST31000524NS x 2 Intel 520 Memorex 
CoolingOSMonitorMonitor
Corsair H70 Win7U 64-bit Planar PX2611W Planar PX2611W 
KeyboardPowerCaseMouse
Alps Wave Seasonic Platinum 1000W CM Cosmos S Logitech M510 
AudioAudioAudio
SoundBblaster X-FI Titanium HD Sennheiser PC350 Swan M-200 
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Rampage 3 Formula
(23 items)
 
  
CPUMotherboardGraphicsRAM
Core i7 950 Asus Rampage lll Formula EVGA GTX980Ti ACX2.0 12 GB G-Skill 
Hard DriveHard DriveHard DriveOptical Drive
Intel 320 x 3 RAID 0 Seagate ST31000524NS x 2 Intel 520 Memorex 
CoolingOSMonitorMonitor
Corsair H70 Win7U 64-bit Planar PX2611W Planar PX2611W 
KeyboardPowerCaseMouse
Alps Wave Seasonic Platinum 1000W CM Cosmos S Logitech M510 
AudioAudioAudio
SoundBblaster X-FI Titanium HD Sennheiser PC350 Swan M-200 
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post #8 of 8
Quote:
Originally Posted by ar3f View Post

Did you check "Event Manager" (in Admin Tools) for errors?

Good idea.... might even try to read a dump, if there is one being generated...
Workstation
(16 items)
 
   
CPUMotherboardGraphicsGraphics
INtel 4770k ASUS maximus extreme VI  EVGA GTX 780Ti SC  EVGA GTX 780Ti SC 
GraphicsRAMHard DriveHard Drive
EVGA GTX 780Ti SC Kingston HyperX Beast 32 GB Kit (4x8 GB) 2400MH... Western Digital 2tb Enterprise Samsung 840 Pro SSD 256GB 
Optical DriveCoolingCoolingCooling
Pawtec External USB 3.0 Aluminum 8X DVD-RW Writ... Primochill ghost fitings Monsoon reservoir Swifttech MCP50x/2  
CoolingCoolingCoolingCooling
Primochill rigid acrylic tubing EK supremacy CPU block - Nickel EK 780Ti waterblocks x3 - Nickel Lamptron FC9 fan Controller 
CoolingCoolingCoolingCooling
9x Primochill Acrylic Radiator Grills Alphacool ST30 280 radiator Alphacool ST30 280 radiator Alphacool 420 80mm 
OSMonitorKeyboardPower
Windows 7 Ultimate Dell UW3014 Merc stealth steel series keyboard EVGA NEX1500 PSU 
CaseMouseMouse PadAudio
Lian Li PC-D600 Razer Death Adder Mouse Razer Scarab mousepad Logitech X-540 5.1 speakers with sub 
  hide details  
Reply
Workstation
(16 items)
 
   
CPUMotherboardGraphicsGraphics
INtel 4770k ASUS maximus extreme VI  EVGA GTX 780Ti SC  EVGA GTX 780Ti SC 
GraphicsRAMHard DriveHard Drive
EVGA GTX 780Ti SC Kingston HyperX Beast 32 GB Kit (4x8 GB) 2400MH... Western Digital 2tb Enterprise Samsung 840 Pro SSD 256GB 
Optical DriveCoolingCoolingCooling
Pawtec External USB 3.0 Aluminum 8X DVD-RW Writ... Primochill ghost fitings Monsoon reservoir Swifttech MCP50x/2  
CoolingCoolingCoolingCooling
Primochill rigid acrylic tubing EK supremacy CPU block - Nickel EK 780Ti waterblocks x3 - Nickel Lamptron FC9 fan Controller 
CoolingCoolingCoolingCooling
9x Primochill Acrylic Radiator Grills Alphacool ST30 280 radiator Alphacool ST30 280 radiator Alphacool 420 80mm 
OSMonitorKeyboardPower
Windows 7 Ultimate Dell UW3014 Merc stealth steel series keyboard EVGA NEX1500 PSU 
CaseMouseMouse PadAudio
Lian Li PC-D600 Razer Death Adder Mouse Razer Scarab mousepad Logitech X-540 5.1 speakers with sub 
  hide details  
Reply
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