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Need some network help!!! - Page 2

post #11 of 14
Thread Starter 
Just as a little update, I tried changing my DNS and that didn't do anything. When I pinged 8.8.8.8 I got replies. My firmware is up to date. The only thing I have left to do is call the ISP and call a specialist over and possibly get the unit replaced. Thanks guys.
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post #12 of 14
Good luck. Many ISPs will do their everything in their power to defer the root cause of the problem to the end user (unless you're a high value business client). But in reality, sometimes there really is a problem on their end.

Hopefully they will get your issue resolved for you.
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post #13 of 14
If you can ping 8.8.8.8, it means you have a clear round trip path to the Google DNS servers at least. When you said you changed the DNS server setting, where did you change it - on your local PC or on the Router's DHCP configuration?

Greg
post #14 of 14
Thread Starter 
Quote:
Originally Posted by hammong View Post

If you can ping 8.8.8.8, it means you have a clear round trip path to the Google DNS servers at least. When you said you changed the DNS server setting, where did you change it - on your local PC or on the Router's DHCP configuration?

Greg

Hi Greg,

I changed it on my local PC not the router's configuration.
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