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Stange issue with new build

post #1 of 6
Thread Starter 
Hoping for help figuring which component is at fault here. A friend of mine wanted a new pc and hired me to build it for him. Nothing special, $1200 price range.

I got a setup using an Intel Core i5-4670K and an ASUS Z87-A LGA 1150.

I hooked everything up and used a Corsair H100i cooler on the cpu.

Hit the power button and it booted fine. Proceeded to install drivers, windows, and other software, and all updates (multiple resets). No issues at all... yet.

The problem is when I power down the pc, then it wont boot.

I push clear cmos with the jumper. doesn't work, wont boot. I try shutting off the psu and letting power drain for a bit, doesn't work.
I figure out that if I change the memory configuration, it boots like nothing has happened. Example - First boot, ram (2x8gb 2133 g-skill) stick in tan slots (as recommended in manual), ran fine until shutdown/power off. Then it wont post unless I remove the ram and place them in the black slots, then it will boot.

Same situation with going from 1 stick to 2 (or 2 to 1). As long as I change the ram slots or number of sticks, it boots normally and runs like a champ... until shutdown.



Soooooo I RMA the board to newegg and they send me a replacement. Newegg customer service is the best by the way. I receive the 2nd ASUS Z87-A board and hook everything up again.

To my dismay, the exact same thing is happening. Now I'm thinking cpu.

I currently have rma to return both cpu and motherboard. I'm thinking about getting another Core i5-4670K and changing the motherboard to the Asus Maximus Hero.

Am I right in thinking it's something cpu/mobo related? Are there any other things that could cause such behavior?

I have tried 3 different sets of ram, g-skill 2133, corsair vengeance 1866, and corsair 1600. All results are the same. Same behavior with mainboard out of the case also.

I'm frustrated especially since I'm only netting $100 off this build.

Help and comments/guesses as to problem and possible solution apprieciated.
MKG-Cosmos II
(14 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 DO oc'd to 4.25Ghz EVGA 3-way Sli Classified 2x480 SLI 3x2g Corsair CMG6GX3M3A2000C7 
Hard DriveOptical DriveCoolingOS
80g Intel ssd, 2x300g raptors (0), 2x1 TB RE3 (0 Pioneer Blu-Ray burner, 22x dvd burner custom loop Windows 7 64bit 
MonitorKeyboardPowerCase
LG W3000H, dell ultra-sharp 24" Ducky 'OCN' with brown hx1000 Cosmos II 
MouseMouse Pad
mionix naos 5000 steelseries SX 
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MKG-Cosmos II
(14 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 DO oc'd to 4.25Ghz EVGA 3-way Sli Classified 2x480 SLI 3x2g Corsair CMG6GX3M3A2000C7 
Hard DriveOptical DriveCoolingOS
80g Intel ssd, 2x300g raptors (0), 2x1 TB RE3 (0 Pioneer Blu-Ray burner, 22x dvd burner custom loop Windows 7 64bit 
MonitorKeyboardPowerCase
LG W3000H, dell ultra-sharp 24" Ducky 'OCN' with brown hx1000 Cosmos II 
MouseMouse Pad
mionix naos 5000 steelseries SX 
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post #2 of 6

I don't know how important this really is, but are these 3 memory kits on the supported memory list?

 

http://dlcdnet.asus.com/pub/ASUS/mb/LGA1150/Z87-A/Z87-A_DRAM_QVL_0730.pdf

It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
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It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
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post #3 of 6
Are you running windows 7 or windows 8, if running windows 8. Try turning off fast startup and see if that helps, you might also want to try typing this in the Command Prompt with Administrator Privileges:

"Powercfg -h -off". This command disables hibernation and fast startup at the same time. It also removes the hiberfil.sys from your OS Drive (Where you installed windows). The hiberfil file stores likes a image of your os session and reuses it when you have fast startup enabled, also is used when returning from hibernation.
Gaming Computer
(19 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 Asustek P5Q-PRO Nvidia 9800 GTX+ Kingston DDR2 8gb 
Hard DriveOptical DriveCoolingOS
Western Digital 1 TB Pioneer Noctua NH-U9B Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
Dell Monitor Logitech G110 Antec 750W Thermaltake Aluminium Old Case 
MouseMouse PadAudio
Logitech G500 Gaming Mouse Generic Mousepad Soundblaster 5.1 VX 
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Gaming Computer
(19 items)
 
   
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 Asustek P5Q-PRO Nvidia 9800 GTX+ Kingston DDR2 8gb 
Hard DriveOptical DriveCoolingOS
Western Digital 1 TB Pioneer Noctua NH-U9B Windows 7 Ultimate 64-bit 
MonitorKeyboardPowerCase
Dell Monitor Logitech G110 Antec 750W Thermaltake Aluminium Old Case 
MouseMouse PadAudio
Logitech G500 Gaming Mouse Generic Mousepad Soundblaster 5.1 VX 
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post #4 of 6
I haven't personally seen a cold boot problem like that in a while...


Off hand the first two things I would think of are...


1) I've only used a Maximus VI gene for an Asus z87 board... Does that board have a debug LED and if so what is the code telling you when it won't boot?

2) Have you looked to see what the BIOS version on the board is and then looked at the Asus site to see if there is a newer bios? (that might even indicate solving a similar problem in its notes on their page.)
post #5 of 6
Thread Starter 
Quote:
Originally Posted by benjamen50 View Post

Are you running windows 7 or windows 8, if running windows 8. Try turning off fast startup and see if that helps, you might also want to try typing this in the Command Prompt with Administrator Privileges:

"Powercfg -h -off". This command disables hibernation and fast startup at the same time. It also removes the hiberfil.sys from your OS Drive (Where you installed windows). The hiberfil file stores likes a image of your os session and reuses it when you have fast startup enabled, also is used when returning from hibernation.

I will tyr these when I get back from the dentist and let you know if it helps. +rep

Quote:
Originally Posted by Digitalwolf View Post

I haven't personally seen a cold boot problem like that in a while...


Off hand the first two things I would think of are...


1) I've only used a Maximus VI gene for an Asus z87 board... Does that board have a debug LED and if so what is the code telling you when it won't boot?

2) Have you looked to see what the BIOS version on the board is and then looked at the Asus site to see if there is a newer bios? (that might even indicate solving a similar problem in its notes on their page.)

No debug led per say, it does have a few leds on the board that seem to indicate ram, cpu, and gpu. When the pc boots, it lights up ram led, then cpu led, then gpu then posts. When it doesn't boot after powerdown, it goes ram, then cpu, then nothing.

I updated the bios on the first board I received, but haven't on the replacement.
MKG-Cosmos II
(14 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 DO oc'd to 4.25Ghz EVGA 3-way Sli Classified 2x480 SLI 3x2g Corsair CMG6GX3M3A2000C7 
Hard DriveOptical DriveCoolingOS
80g Intel ssd, 2x300g raptors (0), 2x1 TB RE3 (0 Pioneer Blu-Ray burner, 22x dvd burner custom loop Windows 7 64bit 
MonitorKeyboardPowerCase
LG W3000H, dell ultra-sharp 24" Ducky 'OCN' with brown hx1000 Cosmos II 
MouseMouse Pad
mionix naos 5000 steelseries SX 
  hide details  
Reply
MKG-Cosmos II
(14 items)
 
  
CPUMotherboardGraphicsRAM
i7 920 DO oc'd to 4.25Ghz EVGA 3-way Sli Classified 2x480 SLI 3x2g Corsair CMG6GX3M3A2000C7 
Hard DriveOptical DriveCoolingOS
80g Intel ssd, 2x300g raptors (0), 2x1 TB RE3 (0 Pioneer Blu-Ray burner, 22x dvd burner custom loop Windows 7 64bit 
MonitorKeyboardPowerCase
LG W3000H, dell ultra-sharp 24" Ducky 'OCN' with brown hx1000 Cosmos II 
MouseMouse Pad
mionix naos 5000 steelseries SX 
  hide details  
Reply
post #6 of 6

I don't know how important this really is, but are these 3 memory kits on the supported memory list?

 

http://dlcdnet.asus.com/pub/ASUS/mb/LGA1150/Z87-A/Z87-A_DRAM_QVL_0730.pdf

It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
  hide details  
Reply
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
  hide details  
Reply
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