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[CNET] Xbox Live struggles with access issues as Titanfall launches - Page 3

post #21 of 28
The only thing they couldn't predict accurately enough was sales. They couldn't know exactly how much load they needed for services that was related to sales. Of course as of late that hasn't been a problem for micrcosoft so they wouldn't think it would not be different. So does anyone have any sales figure on this game? Because I gamed it hard since even before release. Played beta and beyond. I have played with several foreign speaking players. Many of them would have high ping and be high leveled. So it sold huge. Bigger possibly than any of the halo games? Now it's a global game. It has also been like the call of duty series but that rather flopped on ghosts. And it has two big audiences in pc and xbox. And it's any call of duty fans big dream. The original infinity ward dev team made this game with years of development. They took their time and made sure it would play like call of duty but have another huge element. Ghosts had a freaking dog. This had robots you earn and fight in. Like killstreaks, every 2 minutes or so, you can call in a titan and duke it out and shoot using it as an outer armor, using rockets and chain machine guns.
Edited by Maelthras - 3/12/14 at 12:09pm
post #22 of 28
Quote:
Originally Posted by Masked View Post


One thing you're forgetting is that XBL and PS+ are both on AT&T routing paths...Which means, we're at the mercy of Cox, Comcast and Charter for over 3/4 of the North East tables and at the mercy of Comcast, Time Warner and Cox for Central/Western US. -- At the mercy of -- Is a big deal when it comes to load bearing hubs/switches, especially tables in regards to this situation.

The only thing we actually //know// about this entire situation is that apparently, user-ship was throttled. I can give you 20 different examples of that scenario playing out that are not the fault of Microsoft.

...

What if the Cox table went down again (Notice I said AGAIN)? How is that XBL's fault? A routing table should have upgraded equipment, you know since practically all of Austin depends on it...Oh wait, it doesn't...So, now the network is being throttled through Houston AND around Austin but, because Comcast's hub was never used as a table, it's not strong enough to handle 5+m people playing WoW/SWTOR etc...I guess we'll have to throttle the login server. -- See what I mean?

I do see what you mean, but it's up to Microsoft to maintain the XBL network. If they are having issues with various ISP’s they need to address those issues. As far as I know they have not attempted to address those issues as of yet, but this is just the beginning.
Quote:
Originally Posted by Masked View Post

You're also putting XBL on a pedestal.

No, I'm saying that since it is a paid service that they are help to higher standards.
Quote:
Originally Posted by Masked View Post


What about PSN during the Hotz trial when they completely blacked out service for 2 weeks? Update downtime? (No secondary network is rather stupid but, moving on) -- What about the hack on the back end of the PSN that took the network down for 3 weeks?

Please name 1 instance of XBL being down for more than a day.

If memory serves there was an issue around the holiday season in 2007 that lasted a few days
Quote:
Originally Posted by Masked View Post

You claim "Microsoft knew this was coming", that's not accurate especially in this business...Nobody could have successfully predicted the load from Titanfall + Peak users would actually bring down a network...Nobody. - I'm actually being serious because you really can't straight up blame XBL.

This is why we have a beta test to predicted the load from what ever you are doing.biggrinsmiley.gif
post #23 of 28
Quote:
Originally Posted by Bluelionpiper View Post

Why?


Because you do not know the cause or severity of the problem or how easy/difficult it may have been to resolve.

It doesn't matter if a service is paid for or not. Expecting a 100% upkeep is just unrealistic. It's hardly like it happens all the time on Xbox Live either. It's a very rare occurrence. I've seen more downtime in MMO's or from ISP's that charge a lot more.

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post #24 of 28
As I said earier....
Quote:
Originally Posted by Bluelionpiper View Post

The service failed. While it would be nice to know why, the bottom line is still XBL failed to meet it's SLA.
post #25 of 28
Quote:
Originally Posted by Bluelionpiper View Post

As I said earier....

Actually, this is their actual SLA:
Quote:
6. Services disruptions and backup

We strive to keep the services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft isn't liable for any disruption or loss you may suffer as a result. You should regularly backup the content that you store on the services. Having a regular backup plan and following it can help you prevent loss of your content.

Under the 4 corners of the EULA, it's absolutely covered by both the TOS and the licensing.

So...Yeah.
post #26 of 28
Quote:
Originally Posted by Bluelionpiper View Post

As I said earier....


What you said earlier isn't plausible.

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post #27 of 28
Quote:
Originally Posted by Lifeshield View Post

Quote:
Originally Posted by Bluelionpiper View Post

As I said earier....


What you said earlier isn't plausible.

Not even 911 and emergency response networks expect to be up 100%. One application I am working on right now that deals with medical information has a goal uptime of 97% just because they are coming from the 70's...it had a lot of trouble before it came my way. I was assuming they would be looking for the golden "69" as we say around the shop (99.9999% which basically means you can only have about 12 hours of down time a year...not many applications make that), but they flat out said they just want it better.

If Xbox live had a lot of issues...like if the uptime was like at 80%...heck even 90%...people have a right to complain, but it sounds like it is fairly reliable. Even most subscription based MMOs are lucky to have 95%.

So don't take this thread as an attack on Xbox live...take it as a testimony on how popular Titanfall has been out of the gate. If there hasn't been any major issues reported by next week...I will probably pick it up too. I am a sucker for mechs...though for some reason I don't really like Hawken...don't really know why.
Edited by Vagrant Storm - 3/12/14 at 2:47pm
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post #28 of 28
It was down for like 2 and a half hours. The game hasn't even finished launching, a couple of hours is hardly the disaster a few of the sony fans are trying to make it out to be. News flash, ps4 is also a paid service these days and has had it's fair share of issues already too.
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