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Need help trouble shooting

post #1 of 4
Thread Starter 
I have built several PCs for other people and a few for myself over the years, but never have I had such a perplexing issue until now. So it started back in August when I finally decided to gut my old HPE-510f for it's parts so I could start over clocking. The parts I used from the HP was the 8gb of RAM, Phenom II X6 1055t and the 1.5TB hard drive. The parts I bought were a Biostar TA970 (NON-XE), a Corsair CX500 Power supply and a Red Phantom 410 Case. I was running it stock setting for a while before I decided to over clock, but before I could, my computer completely shut off. I panicked and thought the thing was dead, but it booted right back up with no issue and as if it was shutdown properly, no error on startup and no error when I logged on. So I began trouble shooting, I replaced the power strip with the new one and I started over clocking. I got the CPU to 3.5GHz and underclocked the RAM from 1333 to 800 MHz and upped the voltage, ran P95 for 24 hours and all was good, so I though. Two weeks later, I woke up and saw my computer was off. I was confused and just turned it back on and started gaming. Over the next 8 months, the problem got better, the worse, better then worse. It would shut down once every two weeks, then every other day, then every other week, then once or twice a day and so on. Three weeks ago, I finally lost it, and I knew I had to do something, so I went out to Best Buy an got a really good deal on a Corsair CX750M power supply, got it for only $50. I installed it and everything worked fine until yesterday when AGAIN, it turned off and today I got back from school and it was off and about and hour after that it turned off again. So here I am writing this on the same computer that has caused me so many issues over the past 8 months and I now I turn to you guys to help me. I am only 16 and do not have a job, yet, so I don't have very much money. I tried to make this as detailed as possible. I currently think that it is the crappy Biostar motherboard, but it seriously could be anything.
post #2 of 4
First thing you should do is put your system back to stock speeds and voltages on all components.

Did you do a clean install of windows when you built the system with the new components or did you just tweak all the drivers?

If you are Win7 (not sure if its the exact same route on Win8) go into the Control Panel and then into Administrative Tools. Once in Admin Tools open the Event Viewer and open the Windows Logs and select System. If you sort the System logs by level and there were unexpected shutdowns there will be Critical entries for each one. Each of these entries will list the time at which the shutdown occurred so you can look and see what was happening at that time.

Also if you run BlueScreenView it will tell you what the process that crashed the system was IF there was a blue screen and a memory dump associated with it. Since you weren't there for the vast majority of the shutdowns these are the two things I would start with.
Ever Evolving
(18 items)
 
   
CPUMotherboardGraphicsRAM
Phenom II 1090T Black Edition Gigabyte GA-890FXA-UD5 Diamond R9 280X Crucial Ballistix Sport 16GB VLP DDR3 1600 CL9 ... 
Hard DriveHard DriveHard DriveOptical Drive
Vertex 3 120GB SSD  2x WD 1TB Caviar Black SATA3 WD Caviar Black 640GB SATA2 HP DVD-RW 1170i 
CoolingCoolingCoolingOS
Prolimatech Megahalem 2x Delta AFB1212SHE  7x Cooler Master SickleFlow R4 fans Windows 7 Professional 64bit 
MonitorKeyboardPowerCase
2x Samsung SyncMaster E2420 23.6" 1920x1080 Logitech G15 Corsair HX1000W Cooler Master HAF932 (Fan Mod) 
MouseMouse Pad
Logitech G400 Generic 
CPUMotherboardGraphicsRAM
3.0GHz P4 w/HT Asus P5GDC-V deluxe ATI HD 3450 2GB DDR400 
Hard DriveOptical DriveOSMonitor
1x WD 360GB 1x WD 120GB 3xDead LiteOn DVDROM LiteON DVDRW XP SP3 x86 AG Neovo 17" (Sceptre 21" 1080p died) 
PowerCaseMouse Pad
Ultra 550W oldschool MGE case what mouse pad? 
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Ever Evolving
(18 items)
 
   
CPUMotherboardGraphicsRAM
Phenom II 1090T Black Edition Gigabyte GA-890FXA-UD5 Diamond R9 280X Crucial Ballistix Sport 16GB VLP DDR3 1600 CL9 ... 
Hard DriveHard DriveHard DriveOptical Drive
Vertex 3 120GB SSD  2x WD 1TB Caviar Black SATA3 WD Caviar Black 640GB SATA2 HP DVD-RW 1170i 
CoolingCoolingCoolingOS
Prolimatech Megahalem 2x Delta AFB1212SHE  7x Cooler Master SickleFlow R4 fans Windows 7 Professional 64bit 
MonitorKeyboardPowerCase
2x Samsung SyncMaster E2420 23.6" 1920x1080 Logitech G15 Corsair HX1000W Cooler Master HAF932 (Fan Mod) 
MouseMouse Pad
Logitech G400 Generic 
CPUMotherboardGraphicsRAM
3.0GHz P4 w/HT Asus P5GDC-V deluxe ATI HD 3450 2GB DDR400 
Hard DriveOptical DriveOSMonitor
1x WD 360GB 1x WD 120GB 3xDead LiteOn DVDROM LiteON DVDRW XP SP3 x86 AG Neovo 17" (Sceptre 21" 1080p died) 
PowerCaseMouse Pad
Ultra 550W oldschool MGE case what mouse pad? 
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post #3 of 4
Sounds like a motherboard problem.
Also check the system event log
post #4 of 4
Thread Starter 
Quote:
Originally Posted by NameUnknown View Post

First thing you should do is put your system back to stock speeds and voltages on all components.

Did you do a clean install of windows when you built the system with the new components or did you just tweak all the drivers?

If you are Win7 (not sure if its the exact same route on Win8) go into the Control Panel and then into Administrative Tools. Once in Admin Tools open the Event Viewer and open the Windows Logs and select System. If you sort the System logs by level and there were unexpected shutdowns there will be Critical entries for each one. Each of these entries will list the time at which the shutdown occurred so you can look and see what was happening at that time.

Also if you run BlueScreenView it will tell you what the process that crashed the system was IF there was a blue screen and a memory dump associated with it. Since you weren't there for the vast majority of the shutdowns these are the two things I would start with.

I did a clean install of windows 7 when I built the computer. I checked the error log and saw nothing buy "information" and some alerts about USB driver errors that I already knew about. One that did catch my eye was an error called "Unexpected failure. Error code: 490@01010004" However, this does not occur when the computer randomly crashes. Only a few times does windows seem to report an error, but most of the times it does not and if it does, it just says the last shutdown was unexpected. I will reset my clocks and see what happens, but I am starting to think this is a hardware issue.
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